Household
Merging the worlds of retail, hospitality and digital connectivity
135 Curtain Road, London, EC2A 3BX, United Kingdom
Household Overview
Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2004
Household is an award-winning creative agency building transformative brand experiences that blend experience strategy, innovation and design for modern brands around the world.
Born in 2004, with studios in London and New York, we design immersive 360 brand experiences for businesses that are serious about playing a significant, active role in their customers’ lives. Working at the intersection of entertainment, retail and hospitality, our collaborative teams of curious creatives create the worlds most admired brands and experience eco-systems that keep customers, fans and brands connected.
And customers are the key. They expect more from the brands they choose. They want authenticity, desirability, and prize convenience as much as luxury.
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Armed with insight, we’re here to transform brand experiences into something special and relevant through our rich mix of strategy, innovation ideas, customer journey and experience design.
 We partner with clients across the globe who genuinely care for their customers, helping them connect with communities of like-minded people. Our Active Brand Model and our research tool emotiveye, enable us to deep dive into the needs and expectations of hyper-engaged audiences we identify as the Participation Generation and the future fans of brands.
From innovating and designing the Amazon Treasure Truck co-holding the Inventors Patent, to creating the first official Harry Potter Flagship New York for Warner Bros. Discovery we are defining and designing the future of how brands will connect with customers in both physical and digital worlds to shape culture and create positive impact.
Our clients include Amazon, Christian Louboutin, Cowshed, Dunhill, Fairmont Hotels, H&M, Hammerson, Harrods, John Lewis Partnership, Soho House &Co, Starbucks, Tesco, The White Company.
Born in 2004, with studios in London and New York, we design immersive 360 brand experiences for businesses that are serious about playing a significant, active role in their customers’ lives. Working at the intersection of entertainment, retail and hospitality, our collaborative teams of curious creatives create the worlds most admired brands and experience eco-systems that keep customers, fans and brands connected.
And customers are the key. They expect more from the brands they choose. They want authenticity, desirability, and prize convenience as much as luxury.
Â
Armed with insight, we’re here to transform brand experiences into something special and relevant through our rich mix of strategy, innovation ideas, customer journey and experience design.
 We partner with clients across the globe who genuinely care for their customers, helping them connect with communities of like-minded people. Our Active Brand Model and our research tool emotiveye, enable us to deep dive into the needs and expectations of hyper-engaged audiences we identify as the Participation Generation and the future fans of brands.
From innovating and designing the Amazon Treasure Truck co-holding the Inventors Patent, to creating the first official Harry Potter Flagship New York for Warner Bros. Discovery we are defining and designing the future of how brands will connect with customers in both physical and digital worlds to shape culture and create positive impact.
Our clients include Amazon, Christian Louboutin, Cowshed, Dunhill, Fairmont Hotels, H&M, Hammerson, Harrods, John Lewis Partnership, Soho House &Co, Starbucks, Tesco, The White Company.
Household Services
Household Team Bios
- Julie OxberryManaging Director & Co-FounderResponsible for the success, relevance and good practices of the business, Julie builds long-term relationships with clients and fosters a collaborative team-building spirit, creating an ideas culture and driving business growth.
- Michelle Du-PrâtExecutive Strategy Director & Co-FounderDrawing upon 20 years' creating brand experiences across multiple sectors, Michelle works with business leaders to unlock the potential of experience innovation, defining ownable strategic direction and differentiated experience ideas that drive new engagement and relationships.
Household Clients
- Amazon
- Charlotte Tilbury
- Tesco
- Fairmont Hotels & Resorts
- Mini
- Hammerson
- Unilever
- The White Company
- Starbucks
- Dixons Carphone