Household

Household is an award-winning creative agency building transformative brand experiences that blend experience strategy, innovation and design for modern brands around the world.

Born in 2004, with studios in London and New York, we design immersive 360 brand experiences for businesses that are serious about playing a significant, active role in their customers’ lives. Working at the intersection of entertainment, retail and hospitality, our collaborative teams of curious creatives create the worlds most admired brands and experience eco-systems that keep customers, fans and brands connected.

And customers are the key.  They expect more from the brands they choose. They want authenticity, desirability, and prize convenience as much as luxury.

 

Armed with insight, we’re here to transform brand experiences into something special and relevant through our rich mix of strategy, innovation ideas, customer journey and experience design.

 We partner with clients across the globe who genuinely care for their customers, helping them connect with communities of like-minded people. Our Active Brand Model and our research tool emotiveye, enable us to deep dive into the needs and expectations of hyper-engaged audiences we identify as the Participation Generation and the future fans of brands.

From innovating and designing the Amazon Treasure Truck co-holding the Inventors Patent, to creating the first official Harry Potter Flagship New York for Warner Bros. Discovery we are defining and designing the future of how brands will connect with customers in both physical and digital worlds to shape culture and create positive impact.

Our clients include Amazon, Christian Louboutin, Cowshed, Dunhill, Fairmont Hotels, H&M, Hammerson, Harrods, John Lewis Partnership, Soho House &Co, Starbucks, Tesco, The White Company.