komitis Lab

Small online shop owner here. My biggest headache was answering the same questions all day: where's my order, do you ship to X, is this in stock. Komitis Lab set up a chatbot on our store and WhatsApp that handles all of that on its own and pulls real info from our orders, not canned replies. Took about two weeks, no drama. Customers get answers at 11pm and I get to sleep. If you run an ecommerce and you're drowning in DMs, talk to these guys. "

We hired Komitis Lab to rebuild our website for our HVAC business in Orlando. The old site was slow and looked dated. David delivered a fast, modern site in three weeks, set up the contact forms and Google Analytics, and walked us through how to update it ourselves. We started getting form submissions the first week. "

Before: 40-50 messages per day, answered manually, many outside of business hours. Now: 80% are resolved by the system Komitis Lab built, and I only receive the worthwhile ones. Response time has gone from hours to seconds. They built it in two weeks, without changing the tools I was already using, and the monthly cost is less than what I used to spend on time. "

Komitis Lab built our LatteFit online store from scratch: product catalog, payments, shipping setup and a fast, mobile-first design. They understood our brand right away, kept communication simple over WhatsApp, and delivered on time. They also trained us so we can manage products and orders ourselves. Our online sales have grown since launch. Highly recommended if you need an ecommerce done right. "