Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Andre Glenn Review from Google

5.0★

Andre Glenn's Review Sourced from Google

We have been working with Invenio IT for about 7 years now. They support of Datto backup system and their support is nothing but the best. They have been great helping set everything up and since then, we just monitor the backups and really have nothing to do as it has been running flawlessly. We an rare issue do occur, I can contact Dale at anytime (I mean anytime, he had answer the phone like 2 am) and he will help in anything I need, whether to spin up a virtual server when one of our production server goes down or we get an error on one of the backups and he looks into it and either resolve it or give us the solution to resolve it. Also, when we needed to upgrade our Datto system, they really go out of their way to give you the best deal which should have cost us a lot but Dale came through and we have been backing up flawlessly. Overall, Invenio IT has great support and always there when you need them. I will recommend them to anyone and I will take them anywhere I go. Thank you Invenio IT, especially to Dale Shulmistra!

Jimmy Rabitsch Review from Google

5.0★

Jimmy Rabitsch's Review Sourced from Google

We've had Datto service with Invenio IT since 2015. While it's rare that we have issues, every time I need Dale's help he get's things done. It's really nice to have reliable service and one less thing to worry about these days. I would highly recommend Dale and Invenio IT.

Larry Lou Review from Google

5.0★

Larry Lou's Review Sourced from Google

Invenio IT has been an exceptional business & technology partner for our company for many years. They have the best-in-class service (sales & support) and a knowledgeable teams on-staff when we need them the most. Good service; great people.

Lisa Colucci Review from Google

5.0★

Lisa Colucci's Review Sourced from Google

Excellent service! Hemil is always quick to respond and resolves any issues effectively. Would highly recommend.