Computer Analysts and Recovery Experts Pte Ltd Reviews & Testimonials

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  Jeffery Wong (M.R. Jeff) Review from Google

  5.0★

  Jeffery Wong (M.R. Jeff)'s Review Sourced from Google

  I went to CARE to recover my data due to a mistake I made. Their friendly staff tried to understand and offer help like a friend. They won't force you to use their service, and you won't need to pay upfront or for an inspection until you decide to do so. A data recovery service you can trust.

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  Chai Chungcheen Review from Google

  1.0★

  Chai Chungcheen's Review Sourced from Google

  Mixed experience — excellent engineer, disappointing after-serviceWe paid $1,800 before GST upfront for the company to investigate and attempt recovery of files affected by ransomware. If the important data had been successfully recovered without compromising the company’s operations, I would consider the fee well worth every single cent.I would like to commend Karan, the engineer, for his professionalism, technical service, and individual commitment. His service was the positive aspect of the entire experience.Unfortunately, my experience with the company’s after-service follow-up and overall team response was extremely disappointing. The communication and follow-up were perturbing and fell significantly short of what I would expect after paying such a substantial upfront fee for a critical data-recovery service.While I have no complaints about Karan as an individual, the company’s overall after-sales service would receive 1/10 from me if there were a scoring system.For a service involving potentially critical company data and a significant upfront payment, I would expect much better communication, follow-up, accountability, and customer support after the initial technical work.

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  Lawrence Koh Review from Google

  4.0★

  Lawrence Koh's Review Sourced from Google

  Mr Yuhaimi who attended to the software issue on my desktop compuer was very professional and performed his task remarkably well. The problem was resolved within an hour and I was able to continue with my work with minimal disruption. Good work Mr Yuhaimi.