Matthew Smith Review from Google

5.0★

Matthew Smith's Review Sourced from Google

Since early 2022, both of our family-run businesses, MJS Law and ChampionPEO, have been collaborating with GRIT. Looking back, I realize that partnering with them earlier would have been highly beneficial.Just this week, we encountered a challenging situation. A former employee had damaged and discarded their company-issued laptop, leaving us in a difficult position. Our records were incomplete, and we couldn't determine the laptop's model or the appropriate deduction from the employee's final paycheck for the unreturned equipment.This is where GRIT, particularly Brenton Z., demonstrated exceptional service. With remarkable speed and efficiency, Brenton retrieved and verified the necessary invoice, receipt, and model number from their records. Thanks to this, we successfully recouped $1,300.00 - an amount we would have struggled to verify independently.This incident is one of many over the years where GRIT's professionals have significantly impacted our daily IT operations. My family and I greatly appreciate their meticulous attention to detail, unwavering professionalism, and swift responsiveness.It's rare to find a vendor whose invoice you’re pleased to pay. GRIT is that rare exception. They are not just a service provider; they're an integral part of our operational success.

Jenn J Review from Google

5.0★

Jenn J's Review Sourced from Google

GRIT has been our IT company for the past 5 years and they have been great to work and grow with. I appreciate all of the people that help us with our day to day operations from the sales team to the patient technicians. GRIT has helped our company successfully navigate through some issues as well as upgrading our infrastructure. I would recommend GRIT to any business!

Jennifer Fisher Review from Google

5.0★

Jennifer Fisher's Review Sourced from Google

Jeremy was great! He fixed my connection the the office quickly and answered all of my questions. He even gave me recommendations on home computers. Thank you for all your help!

Mike Wilson Review from Google

5.0★

Mike Wilson's Review Sourced from Google

We are a small manufacturing company in Grand Rapids, MI. The GR Tech founders have managed our company IT needs since their very earliest of days. They built our first company server and network and then, into our newly constructed larger office, installed all the cabling and built our second and current upgraded server, network, and backup systems. Also, all our sound and video systems have been installed and upgraded by GR Tech. They are knowledgeable, capable, reliable, and quick to respond. We just simply feel extremely fortunate to have them.

Michael Warne Review from Google

5.0★

Michael Warne's Review Sourced from Google

Outstanding tech service provided in a timely and professional manner. My new laptop and data transfer was first rate in every regard. I can also count on GR Tech to get things done right, and that is saying a lot these days. Friendly and courteous staff who communicate well and explain things thoroughly. Nothing but good to be had at this company and I've done business here for many years. Please keep doin' what you're doin'!

Steven Chavez Review from Google

5.0★

Steven Chavez's Review Sourced from Google

We just completed construction of a new self storage facility and needed surveillance for the complex. GR Tech came out, reviewed my needs, supplied a proposal that detailed exactly what I needed...then installed the system exactly how they had explained it with results that exceed my expectations. Both the hardware and software for the system work flawlessly, the craftmanship of the install is exceptionally clean...overall would highly recommend these guys for any of your commercial surveillance needs!

John Suds Review from Google

5.0★

John Suds's Review Sourced from Google

Matt, Jason and Jimi do a fantastic job is supporting my business. A very reliable team.

Eloy Cantu, Jr. Review from Google

5.0★

Eloy Cantu, Jr.'s Review Sourced from Google

The KR team helped establish our business systems when we first started our company over 19 years. They’ve been trusted partner and a critical factor in our growth and ongoing success. Their guidance in the constantly evolving world of technology and cyber security have and continue to be invaluable to our business.

Christopher Lourim Review from Google

5.0★

Christopher Lourim's Review Sourced from Google

The KR Group has very knowledgeable engineers, provide great service at a good price, and offer many services as an MSP for companies with an IT staff as well as without. They can help with purchasing equipment & licensing, or VOIP, server, security, remediation services.The best IT MSP in the Grand Rapid MI area.