Brett Linkletter Review from Google

1.0 ★

Brett Linkletter's Review Sourced from Google

I met these guys at the NRA (National Restaurant Association) show last year in Chicago. They seemed like good people at the time and so a few months later we decided to sign up with them to get some additional POS integration work done. In our conversations with their sales team, specifically with Alex Rodriguez, they had made some pretty bold promises. Despite our hesitations, Alex assured us that "they had extensive experience in this space for year and years" and could follow through on these promises. Within a week, we were onboarded to a team in India (not local like they say), and the dev team mentioned that they would not be able to help us with what promised by Alex.... they mentioned this on the first day. I said, well - this is not something we want to do then and so they respied "let us double check with our team and get back to you.. " ... and in the meantime, "we can work on looking at your current tech stack integrations"... I said "ok." Weeks passed, no response. Finally at the month mark, we had our 2nd bill from Chetu and an answer that they could not accomplish what we wanted but they had "improved some of our POS integrations" (whatever that means). I was frustrated and asked Alex the sales rep to stop the service immediately, to which he and the team replied that we had an agreement and that I would be stuck paying $5k for another few months for work I was not interested in getting done... I responded that I would not pay for a service that I did not ask for and that this was a breach of our initial agreement. I brought up our initial conversations and promises that were made when we signed to Alex. He ignored and passed me off to the devs and other members on the team.... This company is unprofessional. They overpromise and underdeliver. And to this day, they call me and write me emails weekly asking for additional payments. To this day, I'm still waiting on a response from Alex from sales. What a joke. Steer clear of this company.

Suhail Khan Review from Google

5.0 ★

Suhail Khan's Review Sourced from Google

We had a great experience working with chetu. Their tram was responsive, skilled and delivered quality work in time.

Sam Losek Review from Google

1.0 ★

Sam Losek's Review Sourced from Google

Hired Chetu a long time ago to start a project, between dealing with PMs and Devs in multiple time zones, an unorganized structure, and slow development, they could not even deliver an MVP product. Sales team promised a delivery in a certain timeframe, and no milestones were ever reached on time. Glad there are options now like Claude Code and Googles Antigravity to eliminate developers like this that are going to oversell, overcharge, and under deliver.

Joshua R. Clark Review from Google

1.0 ★

Joshua R. Clark's Review Sourced from Google

I had a very disappointing experience with this agency. The service provided was extremely poor, communication was unprofessional, and there were serious concerns regarding data security and confidentiality. As a business owner, I trusted them with sensitive company information, but after working with them, I no longer felt confident that our data was being handled responsibly. I would not recommend this agency to other businesses looking for reliable and secure marketing services. Joshua, Director of Turcotte and Sons

Infusionix Review from Google

1.0 ★

Infusionix's Review Sourced from Google

I used this agency’s services and had a very disappointing experience. The website they created looked unprofessional and poorly designed. Despite promises, I saw no real results for my business. Communication was also not great, and overall the service did not meet expectations. I would not recommend this agency based on my experience.

Caroline Campbell Review from Google

5.0 ★

Caroline Campbell's Review Sourced from Google

We recently moved over to Radiant after struggling to gain enough traction with our previous developers, and the difference has been night and day. The onboarding process was seamless – they uploaded all of our existing tasks straight into their platform, making the transition effortless. Their system makes communication incredibly easy, with tasks and chat all in one place, so nothing ever gets lost. Our account manager has been outstanding – proactive, full of ideas, and always willing to go the extra mile. Nothing is ever too much trouble, and we feel like we finally have a true partner invested in our success. The whole experience with Radiant has been smooth, professional, and genuinely refreshing. We couldn’t recommend them highly enough.

Meg Bishop Review from Google

5.0 ★

Meg Bishop's Review Sourced from Google

A really great agency with super friendly staff. I've worked with Radiant for a few years and they're such a great bunch. If you're thinking of working with an agency, I definitely recommend speaking with Radiant! Hollie is also a fantastic account manager.

Alan Emmanuel Review from Google

5.0 ★

Alan Emmanuel's Review Sourced from Google

The Full Fat team were a great support to help me get my store up and running in no time! They did a great job with the UX and customizing the theme as per my requirements. Super professional and prompt with their responses. Looking forward to continuing to work with them. Kudos to James leading the team.