UXReactor

UXReactor

User-Centric Product Insights & Design for Enterprise Software

5870 Stoneridge Mall Road Suite 125 Pleasanton94588, San Francisco, California 94588, United States

UXReactor Overview

Number of Employees
Under 49
Minimal Budget
$25,000 - $50,000
Average Hourly Rate
$150/hr
Year Founded
2015
UXReactor Inc., headquartered in the San Francisco Bay Area, California, is a globally acclaimed consulting firm known for its excellence in user-centered design. Established in 2015 by two Harvard Business School alumni, the firm was built on a vision to scale the impact of user-centered design across organizations. Marked by rapid growth, UXReactor has been a fixture on the Inc. 5000 list as the fastest-growing specialized UX Design and Research firm for four consecutive years (2020-2023).

The leadership at UXReactor is comprised of some of the most esteemed professionals in User Research and Design, each bringing over 15 years of experience from leading roles at renowned Silicon Valley organizations, including PayPal, Yahoo, eBay, TCS, UserZoom, and Citrix.

Our commitment to excellence is reflected in numerous accolades, such as the Fast Company Innovation by Design award (2017) and the SF Fast100 awards, which we've secured consecutively from 2020 to 2023. These awards affirm our dedication to delivering top-tier user-centered design services and sustaining a prominent position in the market.
Headquarters
5870 Stoneridge Mall Road Suite 125 Pleasanton94588, San Francisco, California 94588, United States

Areas of Expertise

  • Product Design Expertise
  • UI/UX Expertise
  • Web Design Expertise
Product Design Expertise
Product Design Expertise
  • Digital Design
  • Product Prototype
UI/UX Expertise
UI/UX Expertise
  • Dashboard Design
  • Interactive Design
  • UX Strategy
  • Usability┬áTesting
  • User Research
Web Design Expertise
Web Design Expertise
  • Adaptive
  • B2B
  • Mobile First
  • Responsive
  • Web App

Industries

  • Automotive
  • Design
  • eCommerce
  • Health Care
  • Hospitality
  • Software & IT Services
  • Fintech
  • Government
  • Hardware & Networking
  • Travel

Client Types

  • Startups
  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

UXReactor Portfolio

  • UXReactor - Transforming the Telecommunication Experience
    Mobile App Development
    Transforming the Telecommunication Experience
  • UXReactor - Optimising an Organization's User-Centred Focus
    Mobile App Development
    Optimising an Organization's User-Centred Focus
  • UXReactor - Improved Customer Engagement & Value Proposition
    Web Design
    Improved Customer Engagement & Value Proposition
  • UXReactor - Enabling eXperience Centric Culture
    Mobile App Development
    Enabling eXperience Centric Culture
  • UXReactor - Redefining Content Reaction at Culture Machine
    Mobile App Development
    Redefining Content Reaction at Culture Machine
  • UXReactor - From 0 To 60: Establishing Design Momentum
    Mobile App Development
    From 0 To 60: Establishing Design Momentum
  • UXReactor - Beyond the legacy: How a former cybersecurity leader pivoted to the cloud through user-centered design
    UI/UX Design
    Beyond the legacy: How a former cybersecurity leader pivoted to the cloud through user-centered design
  • UXReactor - Converting Collaboration Platform to Smart System
    Mobile App Development
    Converting Collaboration Platform to Smart System
  • UXReactor - Creating an Engaging eXperience
    Web Design
    Creating an Engaging eXperience
  • UXReactor - How simplifying complexity helped a cybersecurity startup acquire new us
    UI/UX Design
    How simplifying complexity helped a cybersecurity startup acquire new us
  • UXReactor - How a user-centric design advantage catalyzed this cybersecurity startup from an idea to successful acquisition by Microsoft
    UI/UX Design
    How a user-centric design advantage catalyzed this cybersecurity startup from an idea to successful acquisition by Microsoft

UXReactor Reviews

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  • Praveer Kumar

    Praveer Kumar

    President of Product, Technology, and Operations at Guardhat

    UI/UX design services
    Project Type: User Experience
    Review Date: 28 May, 2024
    Source: 3rd-party Review Platform
    Praveer Kumar, President of Product, Technology, and Operations at Guardhat, engaged UXReactor for UI/UX design services. UXReactor guided the company through defining user personas, creating mock-ups, and developing high-fidelity designs using Figma. Kumar appreciated the team's collaborative approach, research capabilities, and outstanding project management via Confluence. He noted that the agency facilitated a productive partnership through constant communication.
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  • Undisclosed

    Undisclosed

    VP of Product Development at Data Analytics Company

    UX Research & Design Services
    Project Type: User Experience
    Review Date: 24 May, 2024
    Source: 3rd-party Review Platform
    Working with UXReactor on UX research and design for our data analytics company was instrumental in our product development journey. The agency established comprehensive customer journey maps, personas, and need statements, which laid a strong foundation for our UI design. Its insights and research informed the UI design process, resulting in a product that met our users' needs. This engagement contributed to the success of our cloud product and sparked a transformative shift in our company culture. UXReactor fostered seamless collaboration, embodying a true partnership mentality. Its team's flexibility, availability, and expertise impressed us.
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  • Chris Milner

    Chris Milner

    CEO at Oakleaf Group at The Oakleaf Group at The Oakleaf Group, LLC

    UX/UI Research & Design for The Oakleaf Group
    Project Type: Product Design
    Review Date: 20 May, 2024
    Verified via email/call
    UXReactor helped us with a UI/UX research process, which included in-person interviews where they walked users through unboxing, connecting, and using the features of our smart air conditioner. From there, the team took the findings and produced a report for us to make improvements to our app and increase our activation rates. In addition to the report, UXReactor also redesigned some parts of our app using Figma.The project required a very iterative process, so we required more than one discovery call to get started. In fact, they didn't just work with me; we also integrated our consumer marketing insights team to identify participants. We also collaborated with them to figure out how to recruit the right users based on our target customer profiles.Additionally,UXReactor recruited participants for us, going through their database to find actual users. Then, they brought a researcher and a designer to interview all the participants on-site in their location. That was actually a challenge because we're a remote team, but we needed a physical location to show the actual air conditioner to the participants.After the interviews, UXReactor worked with us to go through the results and the report's structure. We had multiple revisions to ensure that we were pulling out the insights I wanted to find on it. After the report was complete, they actually delivered it to our overseas team, doing a presentation that included the insights and recommendations.
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  • Dhirendra Kumar

    Dhirendra Kumar

    Founder & CEO @ CC | Product Innovation, Enterprise Mobility at Xonier Technologies at Xonier Technologies

    Product Design For Xonier Technologies
    Project Type: Product Design
    Review Date: 20 May, 2024
    Verified via email/call
    The objective was to create a safety release which would activate at certain weights and fit into an already existing design. Porticos was able to create a strong, lightweight and reusable buckle which fit perfectly into the design both functionally and visually. Their involvement improved the overall safety of our therapeutic equipment, and allowed us to develop another complete product line of similar products with other applications.
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  • Kamil Qui

    Kamil Qui

    CEO at Mosspark Media, Inc. at Mosspark Media

    UX/UI Design for Mosspark Media
    Project Type: User Experience
    Review Date: 19 May, 2024
    Verified via email/call
    The project scope was to to refresh the UX and visual design.The project lead really helped . I was taking care of a lot of other things, so I appreciated getting weekly updates from them. They detailed the work they did and then outlined the next items on the list. They brought up potential roadblocks in advance, making sure wed still meet deadlines.UXReactor worked very closely with us, so they were an extended team from my perspective. I could call upon and engage them in discussions, and we had daily standups.They followed a systematic methodology, and that helped us go through the process of doing user research, collecting feedback, and combining that with the existing product features. Using that, we were able to create a framework that allowed us to continue development.
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  • Colin Rule

    Colin Rule

    CEO at odr.com at odr.com

    UI/UX Design for odr.com
    Project Type: User Experience
    Review Date: 19 May, 2024
    Verified via email/call
    They designed the wireframes and screen that displayed how a user would navigate through the software. It was a collaborative relationship because they passed the designs for our team to develop in Java after they were complete. Once we determined together how a user might accomplish a certain task, they moved onto the visual presentation side of the work. We had a number of very specific design problems, and they helped us determine how to solve them.
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  • Frankie Hodges

    Frankie Hodges

    Company Owner of Segdoh Unlimited Marketing LLC, and Web Profit Pros at Profit Pros

    UI/UX Design for Profit Pros
    Project Type: User Experience
    Review Date: 17 May, 2024
    Verified via email/call
    UXReactor designed our product's UX for two of the user personas we identified. Initially, we wanted to take a broad approach and design an experience for each user persona. However, we later decided to focus on one specific kind of user and two user personas tied to them. They helped us identify the user personas and solve their entire experience. UXReactor did their own research and managed our internal research process, acting as a quarterback and guiding us through getting user feedback, interfacing with the users, and creating mock-ups. With UXReactor's guidance, we used a third party to find the right people in the industry to interview based on the personas we had identified. We had an internal session to determine the project we needed to solve, the flow, and the features we wanted to provide. UXReactor worked with our product management team to determine how we needed the product to behave. From there, we created low-fidelity click-through mock-ups. Then, we interviewed 510 users to get feedback on the mock-ups and identify pain points. UXReactor helped us assimilate the feedback to ensure the UX matched the requirements. They created another version of the mock-ups. Through an iterative process, UXReactor created the high-fidelity design. Using Figma, UXReactor delivered the UX designs for two personas across the desktop and native mobile experiences. The team delivered a complete design system that outlines the product's visuals, colors, and fonts.
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  • Undisclosed

    Undisclosed

    Vice President at API Security Co.

    UX/UI Design & User Research
    Project Type: User Research
    Review Date: 12 May, 2024
    Source: 3rd-party Review Platform
    Collaborating with UXReactor on user research for our API cybersecurity product proved highly beneficial. Its meticulous approach to gathering user feedback enabled us to redesign the platform's UI/UX and refresh the product effectively. Our users praised the platform's simplicity and functionality. The team actively engaged with us to discuss enhancements while retaining all existing features. The agency's methodical process was effective and efficient, resulting in a product that met our business goals.
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  • Kurt Van Etten

    Kurt Van Etten

    Chief Product Officer at RedSeal

    UX, Visual Design, and User Research Services
    Project Type: User Experience
    Review Date: 7 May, 2024
    Source: 3rd-party Review Platform
    Kurt Van Etten, Chief Product Officer at RedSeal, enlisted UXReactor for UX, visual design, and user research services. UXReactor set up new UI standards for transitioning to a new HTML5 platform. Van Etten was pleased with the agency's work, praising the user-friendliness and clarity of the new interface. He commended the team for their adeptness in iteration and incorporating feedback, ensuring a seamless collaboration process with RedSeal's internal and external stakeholders.
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  • Colin Rule

    Colin Rule

    CEO at Mediate.com

    UI/UX project
    Project Type: User Experience
    Review Date: 28 April, 2024
    Source: 3rd-party Review Platform
    Colin Rule, CEO of Mediate.com, collaborated with UXReactor on a UI/UX project for an online dispute resolution (ODR) platform. UXReactor enhanced the website's design to improve user navigation. Rule noted that the agency's UI/UX design received positive user feedback, attributing it to UXReactor's ability to identify and resolve website issues, ultimately enhancing user experience, engagement, and retention. He appreciated the agency's efficient workflow and communication throughout the project.
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UXReactor Team Bios

  • Managing Partner & Chief Experience Officer
    Satyam Kantamneni
    Managing Partner & Chief Experience Officer
    Founded by Satyam in 2014, UXReactor, under his leadership, has grown rapidly across three continents. With a deep background from Citrix to PayPal, and education from Harvard and Stanford, Satyam uses his PragmaticUX framework at UXReactor to propel global UX-driven business growth.
  • Senior Partner, Experience Insights
    Kuldeep Kelkar
    Senior Partner, Experience Insights
    Kuldeep, a Silicon Valley UX leader since the late 90s, joined UXReactor in 2023 to lead UX Research & Insights. Previously, he led UserZoom's Professional Services, delivering strategic research insights. He was PayPals first User Researcher and also led UX at Tata Consultancy Services. He holds a
  • Director, Product Experience
    Vinay Sai Draksharam
    Director, Product Experience
    Vinay, holding a Bachelors in Computer Science and a Masters in Information Security from the University of East London, joined UXReactor in 2014. As a UX strategist mentored by Satyam and Prasad in Hyderabad, he i driven by the power of UX design to transform behaviors and create substantial value.
  • Director, Product Experience
    Jamie Yoo
    Director, Product Experience
    Jamie's UX journey began with 'The Design of Everyday Things,' leading to a 2015 UX program. Now an essential manager in SF, her past roles at Coursera and Google fuel her innovative approach, drawing inspiration from Star Trek to everyday behavior.
  • Associate Director, Product Experience
    Sarah Khalid
    Associate Director, Product Experience
    Sarah, a seasoned professional, has designed everything from graphics to cities and even an island, with stints in LA, London, and Toronto. At UXReactor, she champions human-centered design in every project, whether digital or physical.

UXReactor Clients

  • Nokia
  • VMware
  • Tekion
  • Tesla
  • Redseal
  • American Express
  • Datacore
  • CDW
  • ServiceNow
  • Citrix
  • Actian
  • Extreme Networks

UXReactor Awards

  • UXReactor - Award 1
  • UXReactor - Award 2
  • UXReactor - Award 3