Post the Covid-19 pandemic; we live in a brand-new world. The pandemic has given a whole new meaning to the word ‘remote,’ making it a norm for what was once just a ‘when-in-a-pinch’ solution.
WordPress outsourcing is becoming common as more people willing to start an online business are shedding their hesitations about working with remote agencies.
Working remotely with an outsourcing agency is not just seamless but also quite rewarding. In this article, we will talk about how businesses can outsource WordPress development services and how they can find the best outsourcing provider for their requirements.
Let’s get into it.
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WordPress Outsourcing: What to Outsource?
WordPress outsourcing implies delegating the WordPress setup and development tasks to an expert and experienced provider.
Before we move on to the details of WordPress outsourcing, let’s understand the everyday WordPress tasks that you can outsource, primarily from the perspective of a site designer/owner. These are:
- Complete PSD to WordPress Conversion
- WordPress Setup and Installation
- Keeping the WordPress Sites Secure
- WordPress Code Handling to Enable Custom Functionalities
- Client Support for WordPress Issues
As a general rule of thumb, the more specific you are with the tasks you want to outsource, the better.
What is the Process of WordPress Outsourcing?
The process of WordPress outsourcing has been broken down into the following steps.
Step 1: Understanding the Specific Requirements
Business owners often reach out to outsourcing providers without an idea or goal. They do not have a clear set of requirements.
This is not desirable. The first step to outsourcing is understanding the business and technical goals. If you do not have a clear idea, sit down with a consultant or a subject matter expert to help them understand your vision.
They advise you accordingly and tweak their plan to best fit your vision. This way, you can best approach WordPress project development with the outsourcing provider.
Step 2: Strategizing & Planning
The development team creates a project scope based on communication and requirements. It documents the scope of work and helps everyone follow the same line.
Once you sign this document, the outsourcing team draws up an ‘Effort and Estimate’ document to do three things. First, to break down the project into individual tasks; second, to map each task to the number of hours of work required and third, to calculate the final timeline and estimated project cost.
If you are satisfied with this, the initial agreement is drawn, and the project officially moves into the development phase.
Step 3: Developing
Once the project is in development, the direct contact points are the developers. They are working on your project and are responsible for communication.
Outsourcing agencies use project management tools to track and manage activities. The developers keep sending periodic updates as well.
Step 4: Testing
The quality analyst team tests each module to ensure everything is up to mark. Any bugs that emerge get reverted to the developer. All issues get ironed out.
Step 5: Perfecting
This is an iterative process. The outsourcing team refines and revises things until they are perfect and up to your satisfaction.
Step 6: Launching
Once you approve all the work, the modules or website are set up and launched.
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Factors to Consider When Choosing a WordPress Development Outsourcing Provider
The difference between a unique WordPress website and an unimpressive one often lies in the choice of the outsourcing agency. There are a few factors or parameters to consider in choosing the agency, which is a crucial step.
First, let's talk about the fixed parameters.
Is the Company an Established One?
Working seamlessly on small projects and communicating effectively with clients takes practice. Therefore, you should collaborate with an agency that has earned some reputation in the market.
Ask questions like how long the company has been around or how many employees work there. They should also be able to show their portfolio in the notable projects they have undertaken and accomplished so far.
Do They Have In-House Developers?
Once you have checked the portfolio, look into factors indicative of the agency's expertise and experience. The presence of in-house developers, who can illuminate you on topics such as WordPress vs. Laravel or the advanced WordPress plugins, is a must.
Contribution to WordPress Core can also be an indication of a reputable agency.
Do They Communicate Promptly?
Effective communication is a prime concern with remote work. So, take note of how promptly they respond to calls.
A good way would be to send an initial query or email or fill out the contact form and see their response time. Also, there should be multiple communication channels for reaching them.
Are They Transparent?
When working with an outsourcing agency, you only know what the agency puts out there. Sometimes, it is necessary to do due diligence to ensure that they are legit.
Any trusted agency will be upfront about its credentials and policies. It is a red flag if they do not have an established governing body or a terms and conditions document.
There are also some variable parameters to consider, such as the following:
Are You Looking for a Temporary Project or a Long-Term Relationship?
If you need a quick fix, you would want to hire a team of developers, and the primary factor is the competency of the development team.
However, you might be looking to hire a WordPress development agency for a long-term relationship. It could be for ongoing projects or just the upkeep of the website. In that case, ensure that the team is good at planning and strategizing the projects and consulting on relevant topics.
What is Your Budget?
Budget is a significant concern and an integral part of any project. Regarding outsourcing, you must remember that getting quality work done by a premium agency for a higher price is better than compromising the quality of work.
However, if your budget is on the lower side and it is a small project that you want to execute, you can go with WordPress agencies that accept projects for a lower fee.
What is the Project Timeline?
At the time of the initial query, be very clear about your expected timeframe. The ability of the agency to deliver the project so it aligns with your timeline is essential. It is possible that due to other commitments, they can't adhere to it.
The aim of your initial discussions should be to get your vision across. You can talk about your business, your customers, and your goals.
The team will propose an approach. At this point, we suggest you ask plenty of questions, as many as it takes for you to be satisfied with their reasoning.
Before you sign the initial agreement document, ensure that you and the agency have clarity on what is expected. If you need the agency to work under a non-disclosure agreement, this will be the time to bring it up.
How to Oversee a WordPress Outsourcing Project?
To make outsourcing successful, you need to oversee the project and not just leave it to the developers.
Every outsourcing agency has a different policy, but going with one that lets you speak to the developers directly is always preferred. Effective communication with the outsourcing team is an important way of keeping the operations running smoothly.
Alongside, as part of overseeing, you should agree on a schedule for receiving updates in advance. Documentation keeps everyone on the same page and is hence, very crucial.
Outsourcing agencies also use project management tools to facilitate easier management of the process of building a WordPress website. These tools help keep track of time, subprojects, and issues that need to be addressed.
It is imperative to treat a remote team as an in-house team.
Regarding the post-launch support and maintenance services, make sure to agree upon a support period at the time of the initial agreement. Do not forget to mention if you need an extended support period.
Maintenance services are usually separate and include optimizing the website for speed, fixing issues, and taking care of security.
Payment is another critical point to discuss, and you should mention every payment clause detail in the agreement to avoid future disputes.
WordPress Outsourcing Takeaways
Understanding the fundamentals of WordPress outsourcing is a great way to start. If you are considering outsourcing for the first time, talking to people who have worked with remote agencies can help.
Once you can hire a reliable provider and have a complete understanding of how the outsourcing procedure works, you are already halfway toward the success of your business.
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