It’s estimated that by the year 2022 and onwards, eCommerce is expected to generate $5.42 trillion in worldwide annual revenue, which presents a significant opportunity for an eCommerce development company. Moreover, a recent study conducted by Nasdaq stated that come the year 2040, 95% of purchases will be made through eCommerce. So, it isn’t hard to believe that online shopping is thriving.
Now, you can have the most amazing product in the world, but if your eCommerce website is terrible, you're not going to make any sales. It's essential to have a well-functioning, visually appealing eCommerce site if you want to succeed in online business.
Table of Contents
- Define Your Ecommerce Website's Purpose
- Decide on Your Business Goals
- Identify Your Target Audience
- Decide on Your Products & Services
- Find A Domain Name and Web Hosting for Your eCommerce Website
- Choose The Right Platform For Your Ecommerce Website
- Decide Between Custom Website Design vs. Template
- Build a Website from Scratch
- Use a Customize Saas Solution
- Apply the MACH Architecture (Microservices, API-First, Cloud-Native, and Headless)
- Design Your eCommerce Website's User Interface
- Decide on Your eCommerce Site Features
- Make Your eCommerce Website Stand-Out
- Collect & Track Payments on Your eCommerce Website
- Opt For eCommerce Shipping & Delivery
- Leverage eCommerce Customer Support
- eCommerce Development – Key Takeaways
Define Your Ecommerce Website's Purpose
An eCommerce website is an online shopping experience designed to provide customers with a convenient way to purchase products or services over the internet.
It’s like having a virtual storefront where businesses offer their wares. Whether you are looking to build your own eCommerce website or shop on someone else’s, chances are there is an eCommerce site out there for what you’re looking for.
From footwear and clothing to food and beverage, the internet is becoming host to more businesses every day as they recognize the potential of what eCommerce offers them. Shop what you need and what you want at your convenience; that’s what makes them so great!
Decide on Your Business Goals
When deciding business goals for an eCommerce website, business strategy should be your focus. Questions like “what's your target audience and how will you measure success?” should come as part of this crucial process.
Consider areas like content needed, the design aesthetic of your website, if direct traffic should be targeted or not, and other pertinent questions to ensure business operations are running optimally before launching. Establishing business goals early will help ensure success in the long run.
There’s no one set business strategy but discovering what works best for your business goals is key.
Identify Your Target Audience
Your target audience is likely to be online shoppers who are looking for high-quality products at affordable prices. They may be young professionals, students, moms, or retirees, but they all share one thing in common: a desire to get the best deals on the items they need and want.
To reach your target audience effectively, it's important to consider their preferences and search habits. For example, you may want to use social platforms like Facebook and Instagram to promote your products and build a community of loyal customers. might also focus on optimizing your eCommerce site for search engines, so that it appears in relevant keyword searches and draws in more organic traffic.
Another key element to consider when designing your eCommerce website is the user experience. This means making sure that your site is easy to navigate, with intuitive menus and clear product images. You'll also want to choose a design style that appeals specifically to your target audience - for example, millennials might prefer a more minimalist aesthetic while baby boomers might find bright colors and playful fonts more appealing.
Overall, the most important thing is to stay focused on your business goals and target audience when building your eCommerce site. With careful planning and attention to detail, you can create an effective online store that will help grow your business and increase profits.
Decide on Your Products & Services
As of 2022, Alibaba (a China-based, global digital, cloud computing, digital media, and entertainment marketplace) has ranked as the largest online retailer in the world; garnering an estimated 780 billion U.S. dollars in annual online sales.
With the world’s largest online retailer being so successful, it proves that your eCommerce site can specialize in selling a wide range of products at affordable prices. With offerings include everything from clothing and accessories to electronics and home goods, making it easy for shoppers to find exactly what they need.
You may have heard that you want to start your eCommerce website small, particularly if you’re selling physical goods as opposed to services. Start by adding a few niche products, and seeing how they fair on your site. You can find niche products everywhere from Amazon and Ali-Express to more boutique-style products from Etsy.
Once you’ve decided on which products or services you’re offering, it’s important to consider the marketing for your eCommerce website's success. There are many different strategies that you can use to reach new customers and drive sales, such as using social media ads, running targeted email campaigns, or collaborating with bloggers or influencers. On that note, 61% of online shoppers in the US stated that they have made online purchases solely because they saw product recommendations on a blog—so don’t underestimate the power of blogging!
Additionally, it's important to optimize your website for search engines so that it appears at the top of relevant keyword searches and draws in more organic traffic.
Ultimately, the key to a successful eCommerce site is understanding your target audience, what kind of products and services they’re looking for, and tailoring all of your marketing efforts accordingly. By staying focused on what your customers want and need, you can build a strong online presence that drives sales and growth for years to come.
Find A Domain Name and Web Hosting for Your eCommerce Website
Finding a fitting eCommerce website domain name can feel like searching for a needle in a haystack. But with the right research and resources, you can easily find a sophisticated and eye-catching choice that caters to current web design trends.
Some tips to help you find the perfect domain name include:
1. Start With a Keyword Search
When browsing available domains, think about the products or services you want to sell and what keywords might best describe them. This can be an effective way to narrow down your options and find relevant domain names that are still available for purchase.
2. Look At Domain Name Trends
Take a look at what other businesses in your industry are doing, and see if there are any emerging keywords or themes that you could try incorporating into your domain name.
3. Consider Using A Domain Generator Tool
There are several online tools available that can help you generate relevant and creative domain name suggestions. These tools can be a great way to quickly generate ideas and eliminate some of the stress associated with choosing a domain name.
Once you've found an available domain that suits your needs, it's time to find web hosting for your eCommerce website. There are many different web hosting providers to choose from, so it's important to thoroughly evaluate your options and find one that meets your unique business needs. Some things to consider include:
- The level of customer support offered
- Security features
- Platform compatibility
Overall, finding a domain name and web hosting for your eCommerce website can take some time and research. But with the right approach, you can find a solution that helps you build an online store that meets the needs of your business and customers alike.
Choose The Right Platform For Your Ecommerce Website
eCommerce website hosting has evolved tremendously over the years, and it can be daunting to try to pick the right platform for business success. Making the wrong decision could be catastrophic.
eCommerce website development is a complex process that requires a lot of research and selection of technologies, so picking the right eCommerce platform for your unique needs should be at the top of your list.
When considering which eCommerce platform is right for your eCommerce store, one must consider current web design trends and growing market needs. Doing some initial research in this area will help you decide which eCommerce hosting platform will meet all of your eCommerce needs now, and into the future. Here are some things to consider when deciding on the right platform for your eCommerce website:
1. Ease of use and functionality
The first factor to consider is the ease of use and functionality of the chosen platform. Does it have all of the features you need to build a successful eCommerce website, such as integrated payment gateways and mobile responsive design? Can you easily create a user-friendly online store that is intuitive for your customers to use? And how easy is it to manage and update your eCommerce store once it is up and running?
2. Support and community
Support and community are crucially important elements of a successful eCommerce website. Users need access to support documentation, user groups, and training support in order to have the best experience possible using the site.
Truly fostering a supportive, engaged customer base is the key to making any eCommerce website successful.
That support can come in many forms; offering online user groups so questions and issues can be addressed quickly and with minimal effort on both sides and also providing detailed support documentation so users can get quick answers without adding stress or pressure of having to reach out for support.
Organizations that take the time to provide quality support are often rewarded with more engaged customer communities and ultimately will see their business grow as a result.
3. Scalability and flexibility
Measuring the scalability and flexibility of an eCommerce website is an important factor for considering success in business.
Today's sophisticated customers demand customization and expansion capabilities that are far-reaching. Understanding what your store offers now and what it could offer in the future is critical when selecting a platform that supports long-term growth.
With careful consideration of scalability and flexibility, businesses can ensure they are taking full advantage of their digital storefronts to create experiences that are enjoyable and worthwhile for shoppers.
Decide Between Custom Website Design vs. Template
If possible, you will likely want to use a custom design for our eCommerce site, as this will give you more control over the look and feel of your website and allow you to create a unique user experience that meets your specific needs. However, if budget or other considerations make it unfeasible to hire a designer, you might consider using a template or pre-built theme instead.
In either case, it is important to consider factors like website responsiveness and user interface design to provide the best possible experience for your customers. You will also want to look for platforms that offer useful features like SEO optimization, eCommerce functionality, advanced analytics tools, and customizable templates that can be easily adapted to our needs.
Ultimately, the choice of whether to use a custom design or template will depend on a variety of factors, including your budget and technical expertise. Regardless of which approach you choose, you must pay close attention to important design elements like user functionality, site responsiveness, and overall site performance.
Options for Building an eCommerce Website
Building an eCommerce website is a great way to reach your intended customers and solidify your brand identity, as well as give you the power to offer custom-made products and services. When it comes to creating a website, there are essentially two paths: custom-built or template based.
Custom-built websites can be expensive but provide more flexibility and customizability than the alternatives. On the other hand, building on platforms like Shopify and BigCommerce provides pre-made templates for streamlined development and much lower costs.
Ultimately what is right depends on the unique requirements of each business; however, building a custom website provides more control over functionality without sacrificing design elements.
Let’s take a closer look at your options:
1. Build a Website from Scratch
Building an eCommerce website from scratch can be a great option for those looking to have a truly unique and customized web presence.
With this approach, businesses can tailor every element of their site—from its design and layout to the content and navigation—to meet their exact needs and provide their customers with an exceptional user experience.
However, building a website from scratch can be a time-consuming and complex process, requiring extensive development expertise. In addition, unless you have a solid foundation in best practices for eCommerce website design and SEO, you may find it difficult to achieve the search engine visibility needed to drive traffic and sales.
In instances such as these, it’s best to hire an eCommerce website development agency to handle the nitty-gritty for you.
2. Use a Customize Saas Solution
Shopify, BigCommerce, and WooCommerce are three of the major customizable SaaS solutions for building eCommerce websites.
- Shopify is an all-in-one eCommerce platform that offers flexible features and customization tools to create an efficient and successful website.
- BigCommerce covers all the needs of small business owners and offers a range of templates to design a professional website quickly without having to learn any coding.
- Lastly, WooCommerce is a reliable open-source platform that allows businesses to customize their site extensively with easy plugin integrations.
Regardless of the industry you're targeting, using one of these customizable SaaS solutions can help build the perfect eCommerce website for your business.
3. Apply the MACH Architecture (Microservices, API-First, Cloud-Native, and Headless)
The MACH architecture, which stands for Microservices, API-First, Cloud-Native, and Headless is quickly becoming the go-to platform for eCommerce websites.
- Microservices allow users to spin up individual components or services at will, creating a nimble and personalized experience.
- API-First means making sure that integration is easy between multiple applications, from customer support to order fulfillment services - all without needing to build out bulky customizations.
- Additionally, being cloud-native lets an eCommerce site easily manage unexpected traffic surges and scales with user base growth on demand.
- Finally, the ability to use a headless CMS grants more freedom when it comes to crafting tailored experiences that match customer needs, leaving them satisfied and coming back for more.
Design Your eCommerce Website's User Interface
When it comes to designing an eCommerce website's user interface, website dimensions and layout are key design elements to consider. The website should be designed in such a way that maximizes the user experience, to drive potential customers toward making a purchase.
Factors such as readability, accessibility, and usability should all be taken into account when creating an effective website design. Knowing your target audience and their preferences is also important - this may involve incorporating certain website features or functionalities that different users may prefer or require depending on their end goals.
With experienced website development eCommerce teams on hand, your website can be fully optimized while keeping up with industry trends - so you can make the most out of your online presence.
Decide on Your eCommerce Site Features
Deciding on the features for your eCommerce site can be tricky!
To get the most bang for your buck, reliable payment processing and integrated marketing tools are must-haves when creating a successful online store. Additionally, make sure to select an easily maintainable platform that you are comfortable navigating.
Doing so will help ensure smooth sailing during peak seasons and provide reliable customer support should any issues arise. Don't forget to keep up with industry trends—keeping up with the competition may help you provide a stronger shopping experience, which leads to more sales!
Make Your eCommerce Website Stand-Out
A study conducted by Inviqa found that 59% of millennials’ go-to online retailer is Amazon, meaning that if this generation is your target market, you’re going to want to identify where a powerhouse like Amazon is lacking and adjust your eCommerce website accordingly.
Your eCommerce website can differ from our competitors in several key ways. Firstly, you can focus on providing high-quality products at affordable prices, making it easy for shoppers to find exactly what they need without breaking the bank.
Additionally, you can offer a wide selection of products spanning multiple categories and styles, allowing customers to easily browse through our offerings and find the perfect item for their needs. You could also place a strong emphasis on customer service, providing helpful resources and responsive support to ensure that your customers are always happy and satisfied with their shopping experience.
And finally, your website should be designed to be simple and intuitive, with easy-to-use menus and clear product images that make it quick and hassle-free to find what customers are looking for.
Altogether, these factors help set your eCommerce site apart from the competition and will make it a top choice for online shoppers everywhere.
Collect & Track Payments on Your eCommerce Website
It is essential for any eCommerce business to handle payments efficiently and track them easily. There are a variety of solutions to choose from, each with its own pros and cons.
Merchant accounts and payment gateways, such as PayPal and Apple Pay, provide quick payment processing services and numerous security features, making customers feel more secure.
Integrating merchant accounts with CRM platforms can offer additional benefits such as automatically tracking billing data, keeping customer records up-to-date, and simplifying the acquisition of payment details.
With the right system in place, you'll have secured payments while still keeping it simple for customers when they check out or make a return purchase.
It’s interesting to note here, though, that globally, credit cards still reign supreme when it comes to paying for online purchases; seeing a 57 percentile for online credit card transactions, while digital payment systems sit at 43%, and debit cards at 38%.
Opt For eCommerce Shipping & Delivery
A recent survey conducted by Walker Sands found that two in five (41%) US-based consumers receive one-to-two packages from Amazon a week, while those aged between 18-25 make up 50% of that number, and those aged between 25-35 make up 57% to receive around two packages weekly.
With the rise of eCommerce, there are now more third-party logistics providers than ever before to help with shipping and delivery. Amazon FBA, FedEx, and DHL are all popular third-party providers worthy of consideration for any business looking to optimize its shipping and delivery platform.
In order to ensure a smooth customer experience, businesses should commit to tracking all orders, using reliable delivery services and implementing proven best practices such as same-day fulfillment and offering multiple shipping options.
No matter which third-party provider you choose, having a trusted strategy in place will help ensure efficient delivery while also providing assurance that your customers’ goods - and goodwill - arrive on time.
Leverage eCommerce Customer Support
In this era of modern technology, eCommerce customer support best practices include live chat, telephonic support, FAQs, and AI-based customer support.
- Live chat applications such as WhatsApp and Facebook Messenger enable eCommerce businesses to provide customers with a personalized and convenient experience that doesn't require them to pick up the phone or wait for an email reply.
- Telephonic support is another vital way for customers to contact your company about problems or concerns, ensuring a live dialogue between customer service representatives and customers.
- Furthermore, on your website, you should also include Frequently Asked Questions (FAQs) which provide instant answers to common inquiries from customers.
- Finally, with advancements in artificial intelligence, it has become possible to use AI-based customer support tools such as chatbots in order to streamline the resolution process for complex inquiries.
With creativity and the appropriate strategies in place, businesses can ensure that their customers are provided with quality customer service.
eCommerce Development – Key Takeaways
The development of eCommerce has revolutionized the way the world does business. After years of pursuing traditional sales avenues, merchants can now purchase and sell goods with unprecedented ease in an international market.
Companies have acquired customers they never thought possible, while their customers have benefited from increased choice, convenience, and most importantly lower prices. With digital commerce advancing at a remarkable pace, who knows what trends might arise to turn the world on its head once more!