Colleen Baldwin Review from Google

1.0★

Colleen Baldwin's Review Sourced from Google

Don't go to Honeck O'Toole. They overcharged us, would not tell us why when we asked. We were clients for 2 years and they dropped us without warning during tax season. It is extremely unprofessional for them to dropped us at time where it makes it impossible for us to find another accountant in time to be able to file our taxes on time. Don't use them.

Olivia Bruno Review from Google

2.0★

Olivia Bruno's Review Sourced from Google

We used Honeck O'Toole for over two years. The first year we had no issues, we paid $400 for our return and had a good relationship with Sue and Joyce.The second year everything was going well, until we received an invoice for 6x (2400+) the previous year's return. We had spoken to them on several occasions and were expecting a higher bill, however we were expecting maybe 500-600 more, not 2000 more!We asked for an itemized invoice since we were shocked and confused by the 600% markup. We ultimately called and paid the invoice in full and offered to prepay for the upcoming tax return since we wanted to salvage the relationship and we were late paying the previous bill since we needed to understand the charges. We were told by Kathy that she needed to check on the cost and would get back to us. We then received a letter in the mail, firing us as a client in the MIDDLE OF FEBRUARY.

John Rollins Review from Google

1.0★

John Rollins's Review Sourced from Google

Do not use this business they will fail you time and time again. They will also not provide any services to you and still try to charge you. You will also have to file an extension because they do not know how to hire more employees so that things are done on time.

Wendi Saracino Review from Google

5.0★

Wendi Saracino's Review Sourced from Google

Our company (D&C Home Care) switched from a mega payroll company to Paper Trails and we are so happy we did! The staff are extremely knowledgeable, professional and helpful! It's wonderful to have a local person you can pick up the phone and call if you have a question or a problem. Would highly recommend!!

Tim Landry Review from Google

5.0★

Tim Landry's Review Sourced from Google

Managing our weekly payroll is a constantly evolving process, with ever-changing variables that require careful attention and know-how. From adjusting for overtime and new hires to ensuring compliance with regulations, every week presents unique challenges. Having a reliable partner like Paper Trails has made all the difference, providing the support and knowledge needed to navigate these complexities seamlessly.We are incredibly happy with the service Paper Trails provides. Their support and expertise in payroll have been invaluable to our business.

Ellen Jordan Review from Google

5.0★

Ellen Jordan's Review Sourced from Google

Making the switch to Paper Trails has been one of the best decisions for our small firm. They are helpful, their systems are user friendly, and they offer incredible support during and after the transition. We couldn't be happier. Thank you Paper Trails!