Marlene Massam Review from Google

5.0★

Marlene Massam's Review Sourced from Google

Bernie gives the right nudges. He makes you want to be accountable to yourself and your business; treating your business like he is one of the team members who is ready with ideas and newer strategies that are geared towards your goals and thoughts of success. Looking for that extra push? Bernie at Merchant Bottom Line is who you should look for first.

Katie Beesley Review from Google

5.0★

Katie Beesley's Review Sourced from Google

Bernie has been a pleasure to work with since we acquired our business. He responds promptly to any requests we make for changes to our website. He offers updates to keep it coming up as a top search result. He communicates well and his prices are very reasonable! We highly recommend him to any small business needing a website builder &/or manager.

DeKalb Oktoberfest Review from Google

5.0★

DeKalb Oktoberfest's Review Sourced from Google

Bernie is the best in the business! He created our website, works closely with multiple people to keep everything up to date, and he has wonderful suggestions. He is always quick to respond to any questions that we have. Merchant Bottom Line should be your go to for all your business needs!!

Linda Urbanski Review from Google

5.0★

Linda Urbanski's Review Sourced from Google

It has been an absolute joy working with Jessica and Carla over the past year and a half. Jessica played a key role in helping me transition into ownership of a successful wine bar in Arlington, VA and has continued to be an invaluable asset to my business. She is incredibly responsive, knowledgeable, and makes bookkeeping and tax prep feel effortless. Her guidance and support have made a huge difference in helping me stay organized and on top of my finances.Carla is equally amazing—she manages receipts and expenses with impressive efficiency and professionalism, making QuickBooks organization a breeze. Their systems are streamlined, user-friendly, and truly designed to make a business owner’s life easier.I genuinely don’t know what I’d do without their support. I highly recommend working with Jessica and Carla for reliable, thoughtful, and expert bookkeeping and CPA services.

Muneeb Khadeer Review from Google

5.0★

Muneeb Khadeer's Review Sourced from Google

I have been working with Jessica over the past year and highly recommend her bookkeeping and accounting services. She has been excellent at keeping our finances organized and providing clear, accurate reports. Her attention to detail and proactive approach has been an incredible help for me and my business and has enabled us to stay on top of our financial goals.

Khalid Usmani Review from Google

5.0★

Khalid Usmani's Review Sourced from Google

I’ve worked with Jessica for the past five years, and she has been an absolute lifesaver for my business. As a small business owner, bookkeeping and accounting used to feel overwhelming, but Jessica has taken all of that off my plate. She’s incredibly easy to work with, super responsive, and ensures everything is up-to-date and accurate from start to finish.Her full-service capabilities mean that I never have to worry about missing a deadline or keeping up with the latest legal requirements. Jessica provides clear, comprehensive records, and always has me covered. Beyond her expertise, she’s just a really nice person who makes the whole process stress-free.I recommend Jessica to all my friends with small businesses, and she’s the first person I think of for any bookkeeping or accounting needs. If you’re looking for someone who can simplify your financial management, I highly recommend her!

Marya Samuelson Review from Google

1.0★

Marya Samuelson's Review Sourced from Google

CSI Accounting may try to spin this by saying they offered me a new accountant or that taking onboarding fees from my account—after our relationship was terminated—was warranted. It was not.The truth: I received no tax advice, no business guidance, and no real onboarding. The only thing they provided was payroll, which I paid for separately. My assigned tax person came to our meeting without reviewing my file, admitted to being new to the systems, and openly struggled to use them.Charging me for this is indefensible. Withholding services, then helping themselves to my business account after termination, destroyed any trust. Whatever they claim, the fact is simple: I paid for services I never received.I hired CSI Accounting to support my business with the expectation of receiving high-quality service based on their confident promises. Unfortunately, the experience was deeply disappointing. Despite the strong sales pitch, they failed to deliver on key aspects of their service.When I raised concerns and requested a fair negotiation regarding payment for services that were never rendered, they abruptly ended our relationship “effective immediately.” I then began formally disputing those charges through my American Express account. Rather than respond to the dispute in good faith or allow the process to play out, CSI took an entirely inappropriate step: they bypassed the dispute process and directly accessed my business checking account—without my consent—to withdraw the same funds.This withdrawal occurred more than a week after our business relationship had already been terminated and without any form of authorization from me. I did not give permission for this transaction, and their actions represent a serious breach of both trust and professional ethics.

Derek Zschokke Review from Google

5.0★

Derek Zschokke's Review Sourced from Google

CSI has done a great job handling our payroll services. Everything is always done on time. Online tools are smooth and intuitive, and our rep, Emma, does a great job helping us stay compliant with new laws and regulations. She saved my butt this week when I entered my payroll but forgot to submit it. Thanks Emma!

Calli Brown Review from Google

5.0★

Calli Brown's Review Sourced from Google

I have used CSI for all of my payroll, bookkeeping and accounting needs for over one year now. I also use them for my taxes, both personal and business.I really appreciate the fact that it is all in one company. They all work as a team and support each other in their roles. Burt, my accountant, has been instrumental in my growing business, taking the time to really hear my concerns and answer all of my questions. He provides me with insightful ways to save money and build up my business. Alex, our payroll specialist, is spectacular. Alex manages a very very complex payroll (everchanging) with such grace and support. Bert, our payroll specialist supervisor is awesome, and jumps in when needed. My books are always concise, thank you, Erin, and questions needing answers are relayed to me in a way that works for my busy schedule. I would recommend CSI to any business looking for that type of personable and knowledgeable support for your growing business. Thank you, CSI. Here is to another year of growth!

Ryan McCarthy Review from Google

5.0★

Ryan McCarthy's Review Sourced from Google

Have been using Hiline for the past 5+ years and they have been great. They manage all of my accounting, bookkeeping, and even HR services.

Tom Cooney Review from Google

5.0★

Tom Cooney's Review Sourced from Google

Been using G&C since first day of business and have watched their team grow with ours! They are very knowledgeable, resourceful and quick to respond to our needs. The modern boutique fits perfectly with our operations!

Andy Orr Review from Google

5.0★

Andy Orr's Review Sourced from Google

The Gardner & Capparelli are an incredible source of value, strategy, and support for our creative business. Our first year working with their tax team helped our internal accounting group identify previously unknown tax credits, as well as helping us better prepare for scaling our operations for years to come. I can't thank Matt, Jim, and their entire team enough!