Johnson Legal PLLC Review from Google

1.0 ★

Johnson Legal PLLC's Review Sourced from Google

As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

Demetri Karoutsos Review from Google

5.0 ★

Demetri Karoutsos's Review Sourced from Google

Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider. What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity. Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience. If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team. Demetri Karoutsos Director, CareMaster

Scott Lady Review from Google

5.0 ★

Scott Lady's Review Sourced from Google

Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently. Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly. I highly recommend giving them a shot for your call inbound call needs.

Aurelio Schiavinato Review from Google

5.0 ★

Aurelio Schiavinato's Review Sourced from Google

Have had great experiences with this CPA firm! They are highly experienced in international tax matters, including preparing FBARs. They always make me feel confident in their expertise. They are responsive and return my phone calls promptly, which is really appreciated. Their fees are fair, making the whole process smooth and stress-free. Highly recommended!

Lea Review from Google

5.0 ★

Lea's Review Sourced from Google

Peter is amazing and super quick! His professionalism and knowledge are first class. I am so thankful I found him and you will be too!

Anil Poonai Review from Google

5.0 ★

Anil Poonai's Review Sourced from Google

Have been using this firm for years. They are great. I am a pretty busy person and this accounting firm works around my schedule. They log in at night and get things done sometimes, for this I am grateful. Looking for a reasonably priced CPA firm with years of experience, then you have found the right place. Thank you Peter Rudolph CPA!

Mark Review from Google

5.0 ★

Mark's Review Sourced from Google

Had a problem completing sign in to a hotel's wifi. Management contacted Cyber Hospitality LLC and suggested I call them as well. The tech professional at Cyber Hospitality was polite and helpful, resolved the issue and gave me a call back, all within about 10 minutes. Very satisfied with their service

Syed Junaid Abbas Review from Google

5.0 ★

Syed Junaid Abbas's Review Sourced from Google

I would highly recommend this company as a client. I'm happy with the services they provide

Hemang Patel Review from Google

5.0 ★

Hemang Patel's Review Sourced from Google

Cyber WiFi team is very knowledgeable, responsive and easy to work with for staff and guests. I would highly recommend.