See the top-performing BPO companies in New York that offer an array of services from technical and customer support, data entry, finance and accounting to marketing and more. Use our handy filter to customize your search by cost, reviews and team size.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
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Vicky Grobbelaar's Review Sourced from Google
Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.
Pedro Mendoza's Review Sourced from Google
Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++
Alexandra Stewart's Review Sourced from Google
Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!
UnitedLex is the go-to leader in optimizing legal and accelerating business through digital agility. The world’s most forward-thinking businesses, law departments, and law firms rely on the company’s expertise in over 25 global jurisdictions. Founded in 2006, the team includes 3,000 legal, engineering...
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Established in 2011, Lexvia provides extremely cost-effective, round-the-clock support services for personal injury law firms. Our team members have an in-depth knowledge of the civil litigation process for plaintiff personal injury firms and are trained to work with all case management systems...
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Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing company. For 45 years we’ve provided companies of all sizes with people solutions on an onsite outsourced, direct hire, temporary, temp-to-hire and consulting basis...
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Anonymous's Review Sourced from Google
So I spent the first month of my summer (the whole month of June) dedicated to six interviews for this company. Six total interviews! I was professional, hopeful and excited as it had seemed they liked me a lot and the role seemed promising.I was first contacted for a phone interview, then a Zoom interview with the recruiter, then another zoom interview with two managers. Then the recruiter told me I'd be interviewing with two managers - the same two I already interviewed with. I had to remind him I already interviewed with those two managers - RED FLAG! After that I was told the CEO wanted to interview me personally - that sounds amazing right? So I was excited and definitely felt I was liked if the CEO inquired about me. I meet the CEO and she was great! She provided insight about the firm I'd be interviewing for and one of the things she said was she didn't think the firm would hire me (another RED FLAG) and that she had a better role for me. I interviewed for that role and basically didn't get it as they said I lacked the experience - odd right? Why refer me for a role I lack experience in? So then we went back to square one interviewing for that firm that "wouldn't hire me". While I was hesitant bc of what the CEO said, the recruiter assured me I'd have nothing to worry about and sometimes the CEO gets involved in their plans etc etc. This would now be the 6th interview - so I go to the interview excited as it seemed Forest Solutions was gearing me up to get the role. Come to find out I didn't get the role which ultimately meant the CEO was right all along.I wasted an entire month of my summer on 6 interviews. To make it worse the recruiter said he would get back to me to let me know why the firm decided not to move forward with me and he never got back to me. If you are reading this please do not waste your time applying for a job through Forest Solutions. If I could give no stars I would...
Alexander Stafford's Review Sourced from Google
If you have any sense of self-respect or self-worth, do not even bother contacting this company or responding to them trying to contact you.I was contacted out of the blue by Minerva Rodriguez at Forrest Solutions to participate in an online 1-on-1 video interview hosted on ZipRecruiter. I was told to be on the call at 10am the next day. Naturally, I dressed up in a suit and was on the call 10 minutes early at 9:50am. After the host started the call, I noticed that it said I was in a queue behind 15 other people. After an hour, at 10:50am, it was finally my turn next. As I got ready for the call to start, it suddenly notified me that the host had ended the call.An hour of waiting after the scheduled start time only to be hung up on before I even got a chance to interview made it clear that Forrest Solutions has no interest in treating anybody with any modicum of respect. I still haven’t received an apology email or even an offer to reschedule to another time. We are human beings. You should be ashamed of yourselves.To any businesses looking to hire Forrest Solutions for your workplace- They say they’re a hospitality company but then treat people like dirt. I’d look elsewhere if I were you.
ROBERT LAMB's Review Sourced from Google
My experience with Forrest Solutions has been incredibly frustrating. The recruiters do not return calls or follow up, making it nearly impossible to get in touch with anyone. I tried calling the headquarters directly, hoping for some assistance, but was simply told to check the website—no real help or guidance offered. For a staffing agency that’s supposed to help people find opportunities, the lack of communication and professionalism is very disappointing. I expected more effort and accountability from their team. Would not recommend based on my experience.
BPO Connect has extensive expertise in the outsourcing sector, as well as global operating experience in countries such as the Philippines, India, Sri Lanka, Malaysia, Kenya, Rwanda, and Turkey. We understand what works (and what doesn't) in the outsourcing industry. This knowledge and operational expertise...
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Day Translations is a U.S.-based language services company providing professional translation, localization, and interpreting services in 500+ languages...
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zita barrio's Review Sourced from Google
I had an excellent experience with them. They were extremely fast and kept in continuous contact throughout the entire process, answering all my questions personally and helping to ease my concerns.They provided all the required quality certifications and official credentials which gave me complete confidence in their service.The Chinese translation was accurate, and of excellent quality. I highly recommend them to anyone looking for reliable and efficient translation service
Igor Gorskikh's Review Sourced from Google
Horrendous service. We reached out to Day Translations for assisting with an important USCIS interview for our client. We paid the fee and everything was ready. Then, on the day of the interview the client is waiting outside the location and there is no translator to be found. He calls Day Translations and they tell him on the phone that his interpreter pulled out of the interview for "emergency reasons". Not only did we loose a key interpreter 30 minutes before the interview, Day Translations did not even notify us about it and if we didn't call to check, we would be completely screwed. We then had to scramble ourselves to provide an alternative because they couldn't. And they refused to compensate us for the sunk costs we incurred by getting a last second translator. Would never recommend this horrible company to anyone.
Willem Koenders's Review Sourced from Google
I had a great experience working with Day Translations for a USCIS interview.Our interpreter, Carlos Güiza, was truly excellent. He was very cordial, professional, and kind, and made us feel comfortable right away. The interpretation itself was flawless, but what really stood out was how helpful he was in explaining parts of the process as we went along. That made a big difference for us.I also want to highlight the broader team. We had a few logistical issues on our end, and they were very responsive, tried to reach us, and still made everything work smoothly. That level of professionalism was really appreciated.Overall, a very positive experience, and I would absolutely recommend their services.
VA Talks is the best virtual assistant company in the USA, offering expert online personal assistant services to manage tasks, scheduling, admin support and more...
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Paushali Mukherjee's Review Sourced from Google
The working environment truly reflects growth, learning, and motivation. There is always an opportunity to explore new skills and gain valuable experience. As a female employee, I genuinely appreciate the respectful and professional atmosphere, which makes the workplace both comfortable and inspiring every day.
DEBARATI BHATTACHARYA's Review Sourced from Google
I usually don’t write reviews, but this experience genuinely deserved one. I was confused and stressed before reaching out, but the way the team handled everything gave me complete peace of mind. They were patient, supportive, and extremely professional throughout the process. It felt less like dealing with a business and more like getting help from people who truly care about their customers.
Anjali Shaw's Review Sourced from Google
Exceptional experience from start to finish. The business operates with a level of professionalism and clarity that is difficult to find today. The team was knowledgeable, proactive, and highly attentive throughout the process. Their commitment to excellence and customer satisfaction truly stands out. A premium experience in every sense.
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