See the top-performing BPO companies in New York that offer an array of services from technical and customer support, data entry, finance and accounting to marketing and more. Use our handy filter to customize your search by cost, reviews and team size.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...
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Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
MedsIT Nexus is a results-driven healthcare billing services and solutions partner specializing in accurate medical billing, coding, credentialing, and data-powered RCM solutions. We help healthcare providers improve collections, reduce denials, streamline operations, and achieve consistent financial growth...
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Day Translations is a U.S.-based language services company providing professional translation, localization, and interpreting services in 500+ languages...
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zita barrio's Review Sourced from Google
I had an excellent experience with them. They were extremely fast and kept in continuous contact throughout the entire process, answering all my questions personally and helping to ease my concerns.They provided all the required quality certifications and official credentials which gave me complete confidence in their service.The Chinese translation was accurate, and of excellent quality. I highly recommend them to anyone looking for reliable and efficient translation service
Igor Gorskikh's Review Sourced from Google
Horrendous service. We reached out to Day Translations for assisting with an important USCIS interview for our client. We paid the fee and everything was ready. Then, on the day of the interview the client is waiting outside the location and there is no translator to be found. He calls Day Translations and they tell him on the phone that his interpreter pulled out of the interview for "emergency reasons". Not only did we loose a key interpreter 30 minutes before the interview, Day Translations did not even notify us about it and if we didn't call to check, we would be completely screwed. We then had to scramble ourselves to provide an alternative because they couldn't. And they refused to compensate us for the sunk costs we incurred by getting a last second translator. Would never recommend this horrible company to anyone.
Willem Koenders's Review Sourced from Google
I had a great experience working with Day Translations for a USCIS interview.Our interpreter, Carlos Güiza, was truly excellent. He was very cordial, professional, and kind, and made us feel comfortable right away. The interpretation itself was flawless, but what really stood out was how helpful he was in explaining parts of the process as we went along. That made a big difference for us.I also want to highlight the broader team. We had a few logistical issues on our end, and they were very responsive, tried to reach us, and still made everything work smoothly. That level of professionalism was really appreciated.Overall, a very positive experience, and I would absolutely recommend their services.
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