Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Nicole Robertson Review from Google

5.0★

Nicole Robertson's Review Sourced from Google

I was locked out of my email account and Mariah was able to get me back in and working in less than 5 minutes.

Tameka Baker Review from Google

5.0★

Tameka Baker's Review Sourced from Google

Mr. Phipps was very helpful and he also showed me how to correct the problem.He’s awesome!!

Sharon Simpson Review from Google

5.0★

Sharon Simpson's Review Sourced from Google

Jeremiah and Kamil were both excellent to interact with. They took care of my requests, asking appropriate questions to ensure we were on the same page, and dealt with everything quickly and very professionally.

Whitney Hill Review from Google

5.0★

Whitney Hill's Review Sourced from Google

Work smart has been doing an amazing job over the years supporting our IT at Triangle Christian Centre.

Murphy Faber Review from Google

5.0★

Murphy Faber's Review Sourced from Google

David was very professional and patient. I appreciate him fixing the issue I had and also allowing me time to walk through the steps of knowing what to do before ending our call. Thanks, David!

Inter-Faith Food Shuttle Review from Google

5.0★

Inter-Faith Food Shuttle's Review Sourced from Google

SUPER, EXPEDIENT tech support!!! Placed trouble ticket at 8:39 am. Tech dispatched, onsite, diagnosed problem, and provided recommended solution by 9:45 am. Thank you to Winfield for his professional attention to our issue! Well done to the entire Work Smart Team!