Dawn Lake Review from Google

5.0 ★

Dawn Lake's Review Sourced from Google

Geek to You is highly responsive when I need something fixed. They are knowledgeable and very pleasant to work with. Their remote access is a huge plus to me, so I don't have to drive to their shop. I have used their services for many years now. I give them 5 stars!

Sandi Hoffman Review from Google

5.0 ★

Sandi Hoffman's Review Sourced from Google

I had them hang 2 televisions, on which they did an excellent job.My computer was slow so I asked him to fix that. I happen to live far from his shop, so it took a while to receive the computer. They ended up doing diagnosis, virus removal and a full reboot for $150.00. I like to support family businesses, and this is one I would recommend.

Michael Sall Review from Google

1.0 ★

Michael Sall's Review Sourced from Google

I brought my computer in because a hinge broke on my laptop and pulled out my wifi wire. I told them what was wrong with the computer and exactly that. They called me back and said it would require a $75 diagnostic fee to figure out what needs to be done. I responded with that I already know what needs to be done and no diagnostic will be required. So I picked up my computer and they told me it would be 2-3 hours of labor to fix (even though they did not "diagnose" it). Obviously they did in the 10 minutes that it had been dropped off. I took it home and with never have taking a laptop apart before, I fixed it in 40 minutes. They are just out for a buck and not the customer.

Artem Pichugin Review from Google

5.0 ★

Artem Pichugin's Review Sourced from Google

Their expertise in cloud computing, cybersecurity, and managed IT services is impressive, and they have helped us improve our overall efficiency and productivity. I highly recommend Infinity Group for any business looking for reliable and efficient IT services.

Kate Boyes Review from Google

1.0 ★

Kate Boyes's Review Sourced from Google

I have been a client of Infinity for many years and feel disappointed that I need to leave this review. We raised a complaint last November - that only escalated to a complaint due to no account management - and the formal complaint has been completely ignored despite many many emails asking for progress - hence writing this review. Account management is very slow and not pro-active to act in clients best interests. Beware long term contracts and charging for items that are not needed especially in the fast changing world of technology. Support is very hit and miss. The type of firm that try and confuse non IT people using un-necessary terminology. Items on monthly invoices are really difficult to understand. After many years of using this firm I would now not recommend them to look after your firms infrastructure. Such a shame as they are a nice bunch of people but the service doesnt follow.

Raine Steadman Review from Google

5.0 ★

Raine Steadman's Review Sourced from Google

Happy to say that Infinity Group provides ample opportunities for one to learn both in and outside of the classroom. This shows two things; firstly - they're a company who rides the wave of innovative technology and secondly - they're willing and eager to keep their team up to date. Keep going Infinity :)!