Daniel Melita Review from Google

1.0★

Daniel Melita's Review Sourced from Google

All I have to say is that this is the last email I sent to them:“Hi Jason and Natalia,We are writing to formally notify you that we will not be continuing marketing services beyond December. December is the final month for which payment has been made, and no additional payments will be issued after that time.To be direct, we are extremely disappointed in the continued decline in service, execution, and accountability over the past several months. Despite investing close to $20,000, the value delivered has not come close to justifying the spend. November and December in particular were especially frustrating, especially after we discussed, in person, an opportunity to correct course earlier this month. That opportunity was not taken.From the beginning, we were clear that we were seeking hands-on, in-house–style marketing support. When we needed that level of involvement most, it was not there. The growing gap between what was promised and what was delivered became impossible to ignore.Execution delays were a persistent issue. Tasks that we needed completed weeks earlier routinely took far longer than expected, and even basic deliverables required multiple revisions. Rather than reducing workload and friction, the process consistently added to it. That is not the outcome we hired a marketing team to deliver.Budget management was another point of disappointment. With an agreed monthly budget of $2,000–$3,000, it was frustrating to repeatedly be told that essential components of execution fell outside of that scope. From our perspective, this felt less like strategic planning and more like nickel-and-diming.We are also disappointed that our explicit direction to focus marketing efforts on memberships and core modalities was not followed. Instead, marketing efforts continued to center around my personal services, despite us being very clear from day one that this was exactly what we were trying to move away from. This was not a misunderstanding; it was a core directive that was repeatedly missed.Overall, this experience has been a significant letdown. We expected to work with a professional team that could take ownership, move with urgency, and operate as a true extension of our business. That expectation was not met.We do not need an explanation or rebuttal. The past five months speak for themselves. Had the level of service from the first one to two months been maintained, this message would not be necessary. For these reasons, we will not be continuing services into the new year.Please confirm receipt of this message and that no further invoices will be issued beyond December.We wish you both the best moving forward.”

Better Off Review from Google

5.0★

Better Off's Review Sourced from Google

I just want to say MAD Group has been phenomenal from the beginning. As a start-up I needed to make sure all angles were covered. MAD Group's team are a group of thinkers. They arranged for workshops to get an understanding of my business, my vision, my goals so they could come up with the best ideas for my branding. Everyone I dealt with was creative and contributed to an incredible outcome. I couldn’t be happier with the final results. My grand opening was a huge success, and they are constantly revising, renewing and creating new ideas to keep the message fresh and help bring me in more clients. Everyone goes above and beyond to make sure the message is just right. Their care and enthusiasm for my brand makes me feel like we are truly in this together. Thank you MAD Group.

The Super Dentists Review from Google

5.0★

The Super Dentists's Review Sourced from Google

LMA has played a significant role in The Super Dentists growth since day one. Their knowledge of the latest advertising trends, such as OTT, and their decades of buying TV, radio, and more have contributed directly to our growth and expansion efforts.LMA's obsessive nature to constantly evaluate and improve has fine-tuned our approach and has ensured our team has met or exceeded our key goals year after year.When faced with tough decisions, the LMA team has been an excellent partner, providing a thorough perspective and options that have helped me make informed decisions that have led to success. LMA is a high-powered agency, and I strongly recommend working with them to take your marketing and strategy to another level.

Sarah Reid Review from Google

5.0★

Sarah Reid's Review Sourced from Google

LMA is a world-class agency & one-stop shop for all of your branding, PR, marketing, + advertising needs. Not only do they know digital and traditional media inside and out so that you don't have to, they are experienced in a wide array of industries from automotive to political (and more), and they think creatively to ensure their clients break through the noise in an increasingly cluttered marketplace. I've only been working with them for 6 months, but can already see why their partnerships last for decades. LMA is an extension of your team and doesn't hurt that they make great friends as well!

Scott Heath Review from Google

5.0★

Scott Heath's Review Sourced from Google

Fox 5 and LMA have had a wonderful / strong partnership for many years and and thanks to Jeff , Laurie , Lisa and team we look forward to our continued partnership!

Brittany Lodge Review from Google

5.0★

Brittany Lodge's Review Sourced from Google

We have worked with Chris at ReproMagic for several client projects ranging from automotive, hotels and restaurants. From brochures, restaurant dining cards, vehicle owners manuals, and more, we have always been pleased with their quality of work. Chris is always very responsive and helpful when trying to brainstorm creative ways to implement a new project or design.

Ahmad Review from Google

5.0★

Ahmad's Review Sourced from Google

Our dental office has placed numerous orders with these guys for appointment reminder cards, employee manuals, and advertising materials. They have excellent delivery service, turnaround, and prices.

Ross Stevenson Hunter Review from Google

5.0★

Ross Stevenson Hunter's Review Sourced from Google

Commercial Printer. They reproduced and bound my sister's book about South Park. Nice folks. Great prices. Fast turnaround.

Saul Moralez Review from Google

1.0★

Saul Moralez's Review Sourced from Google

Unethical billing practices and violation of California lawI requested to cancel my UpGrow services months ago, yet the company has continued to charge me. Their platform makes it extremely difficult to find or complete the cancellation process, which violates California’s Automatic Renewal Law (Business & Professions Code §17602). This law requires companies to provide a simple online cancellation method and to stop billing immediately after a valid cancellation request.Despite multiple attempts to resolve this, the issue remains unresolved. I will be filing complaints with the California Attorney General’s Office and the FTC for unfair business practices. Consumers should be aware that canceling with this company is not straightforward and may lead to unauthorized charges.

Meg Lindsay Review from Google

1.0★

Meg Lindsay's Review Sourced from Google

After cancelling my subscription over a year ago, they charged my credit card the other day when I did not resume services or authorize payment.You can't remove credit card information on your profile when you make an account which is a red flag.I've contacted customer service via email and by chat. One person entered the chat (Danny) basically said hi (didn't look into or answer the questions I had about the charge), his status was inconsistent throughout the afternoon (online/offline).... When I relisted the questions again, no response + failed to communicate further even when the status reflected "online".I'll be disputing the charge as fraud because of a few things: charge was unauthorized, Services were not resumed or changed, they keep your credit card information on file without the customer having access to changing or removing it from their site, and customer service is non existent to help with the issue nor do they have reliable hours to assist.

Vicki Dunn Review from Google

1.0★

Vicki Dunn's Review Sourced from Google

I only give a 1 because there was no option to give a 0. I believe this is a scam. I used them for one month the price went up. I continued to use them and as soon as I stopped I realized all the followers were fake and have lost at least 1000 since I let Upgrow go. I must say it was a good learning experience as I was new to Instagram with my business. An expensive lesson!