Orysia Marukhno Review from Google

5.0★

Orysia Marukhno's Review Sourced from Google

A wonderful place for work.The atmosphere is very cozy and comfortable. People and friendly and helpful.Guys, you are great.

Maksim Ivanov Review from Google

5.0★

Maksim Ivanov's Review Sourced from Google

We had a great experience working with Transputec for our web app's penetration testing. Their team was professional, easy to communicate with, and provided clear, actionable recommendations to improve our security. The whole process was smooth, and we’d definitely recommend them to anyone looking for a solid cybersecurity partner.

Piyush Tiwari Review from Google

5.0★

Piyush Tiwari's Review Sourced from Google

Took their managed IT service and was super impressed with on time Delivery, support and training. Would recommend for sure.10/10

Aaron Campbell Review from Google

5.0★

Aaron Campbell's Review Sourced from Google

A fantastic MSP who consistently go above and beyond with regards to customer focus. As a current customer, I really enjoy working with these guys and feel that they are an extension to my current team. Fantastic. Keep doing what you are doing!

Benjamin Stowe Review from Google

1.0★

Benjamin Stowe's Review Sourced from Google

Read the reviews people, while most of the time, calls are okay, customer service is impossible. They assign you a rep with a name that you can not pronounce and they don't have a phone number! You have to email in hopes that they might respond. We were sent a new phone "equipment" and it didn't come with a power cord. They tried to tell me that is normal. Brand new that isn't normal. They said it gets power from the ethernet cord. So, I tried that, nothing. Been waiting 2 month for the return to be processed, nothing. Box is still sitting on my desk.

Jordan Review from Google

1.0★

Jordan's Review Sourced from Google

This company is AWFUL! DO NOT USE THEM!Customer service sucks. They made a mistake when trying to change licenses and they have been overcharging us for months due to their mistake. They have hidden fees that they have NOT ever made anyone aware of. Not listed in the statements anywhere, and not listed in any contract. They will leave you waiting for weeks, months even before getting back with you or trying to fix your issues. They will send all their other reps to try to upgrade our services but not actually address the issues we have.

David Shempert Review from Google

1.0★

David Shempert's Review Sourced from Google

8x8 continues to attempt to charge us $838.16 as a cancellation fee. This cancellation fee should not be charged. We attempted to work with 8x8 to resolve long standing service issues regarding dropped calls, missed calls, call quality and general call technical issues. 8x8 made NO attempt to resolve the issues at hand and we even brought in a technical expert to ensure that our network was not the issue. 8x8 made several contractual breaches throughout the service term. We also never signed a specific contract stating a specific service term. The business claims we signed electronically but we were never told clearly that would be responsible for fees for services that we are not receiving. 8x8 is definitely a scam with regards to charging customers for money and not ensuring that they have the proper working services to support the charges. We would like to have all charges waived at the least and consider a pro-rated refund for service charges which we previously indicated we had continuous call quality issues. It's egregious that your company believes that they can just overcharge customers and not make any contact with them until we show up to cancel your scam service. We would appreciate corporate insight and assistance in this matter as we will take any and all measures necessary to protect our assets and ensure that funds are allocated as delivered. Which in this case the services that 8x8 was contracted to provide they contractually breached by failing to properly deliver phone services at the quality described when we originally signed up for the service. We intend to present any and all findings of fact in our proceedings. Please respond as soon as possible to this complaint before further action is taken as needed.I cannot believe that I actually recommended your service at one point.

Julia Schan Review from Google

1.0★

Julia Schan's Review Sourced from Google

The original project went fine, but when we needed changes made later, they stopped responding. I had to find a new consultant.

Panache Clothing Review from Google

5.0★

Panache Clothing's Review Sourced from Google

Solunus Inc has been helping us in making a custom application of shop floor exercises administration utilizing salesforce stage. This is something you don't promptly get in AppExchange. They required in building and incorporating complex modules for our Salesforce was their solid business and execution skill.

Sundeep Patel Review from Google

5.0★

Sundeep Patel's Review Sourced from Google

Persistent Systems Ltd is a global software company that provides innovative software solutions to clients worldwide. The Bhageerath office is one of the company's offices located in Pune, India. As an employee of Persistent Systems Ltd, I have had the opportunity to work at this office and experience its work culture, facilities, and environment.Work Culture:The work culture at Persistent Systems Ltd Bhageerath office is excellent. The company values its employees and provides a supportive environment that encourages creativity, innovation, and collaboration. The office has an open-door policy, and employees are encouraged to share their ideas and opinions freely. The management is approachable and provides ample opportunities for career growth and development.Facilities:The Bhageerath office has excellent facilities that cater to the needs of its employees. The office is spacious and well-equipped with state-of-the-art technology and infrastructure. The office has a modern cafeteria that serves a variety of delicious food and beverages. The office also has a gymnasium, a recreation room, and a meditation center, which are available to employees to use during their free time.Environment:The environment at Persistent Systems Ltd Bhageerath office is conducive to work. The office is located in a peaceful and quiet area, away from the hustle and bustle of the city. The office is surrounded by lush greenery and has a beautiful view of the nearby hills. The office has an eco-friendly policy and encourages its employees to adopt sustainable practices.Employee Experience:As an employee of Persistent Systems Ltd Bhageerath office, my experience has been excellent. The company provides a supportive and inclusive work environment that values its employees. The facilities and amenities provided by the company are top-notch, which makes it a great place to work. The company also provides ample opportunities for career growth and development.Conclusion:In conclusion, Persistent Systems Ltd Bhageerath office is a great place to work. The work culture is excellent, and the company values its employees. The facilities and amenities provided by the company are top-notch, which makes it a comfortable and enjoyable place to work. The environment is conducive to work, which makes it an ideal location for an office. Overall, it is a highly recommended place to work.

Harshad N Review from Google

5.0★

Harshad N's Review Sourced from Google

Well known IT company in Pune. Founded and managed by Dr Deshpande.Persistent family known for their social service along with the core business in IT sector..

Praveen Soni Review from Google

5.0★

Praveen Soni's Review Sourced from Google

One of the best IT company in pune. Location and offices are best. Personally I likes the name of buildings.

Mike Hindle Review from Google

5.0★

Mike Hindle's Review Sourced from Google

I've been using 20i for a good few months now. Seriously impressed with the website loading times I'm getting and, of course, the sustainability credentials. Support has always been fast and effective when I've needed it. A lovely clean, easy to navigate dashboard as an added bonus, too. Highly recommended.

Brian Cheetham Review from Google

5.0★

Brian Cheetham's Review Sourced from Google

Spectacular service providers and the support team are all legends! The tools they provide are far beyond the competition!

Will Robinson Review from Google

5.0★

Will Robinson's Review Sourced from Google

20i has proven to be a reliable hosting solution for our business over the past 7 years. Their technical support consistently resolves issues within minutes rather than hours, with staff who clearly understand what they're talking about.The all-in-one platform handles domains, hosting, and email services efficiently. Server performance is solid, with consistently fast load times and excellent uptime. The control panel is straightforward and lets us manage multiple sites without unnecessary complexity.Their pricing structure is transparent - no hidden costs or aggressive upselling. All essential features like SSL certificates, security scanning, etc. are included in the base package.UK-based servers and support have been a significant advantage. Would recommend to any business looking for professional hosting without the overhead of managing multiple service providers.

Seiji Nunez Review from Google

5.0★

Seiji Nunez's Review Sourced from Google

I am delighted to share my unequivocal satisfaction with the outstanding IT support services provided by totality services. As a client who has had the privilege of partnering with them for an extended period, I am compelled to express my appreciation for their unwavering commitment to excellence.Since engagement a few years ago, it was evident that their team was dedicated to delivering IT solutions of the highest calibre. Their professionalism, technical expertise, and attention to detail have consistently exceeded my expectations.One of the standout attributes is their prompt responsiveness. Whenever I have encountered IT issues, their support team has been quick to address them, minimising downtime and ensuring that my business operations remain uninterrupted. Their 24/7 availability is a testament to their dedication to client satisfaction.In addition to their rapid response times, they have a team of highly skilled IT professionals who possess an in-depth understanding of a wide range of technologies. In our case they support Google Workspace, workstations and security solutions.Their ability to diagnose and resolve complex IT problems is truly commendable. Whether it's troubleshooting network issues, resolving software glitches, or implementing robust cybersecurity measures, they have consistently delivered results.Totality has also demonstrated a keen awareness of the importance of proactive IT management. Their proactive monitoring and maintenance services have helped our business avert potential IT crises before they could impact our operations negatively. This forward-thinking approach to IT support has proven invaluable in maintaining our productivity and safeguarding our data.Furthermore, the company's commitment to staying abreast of the latest industry trends and technologies is evident in their approach to IT strategy. They have been instrumental in helping us adapt to evolving IT landscapes and identifying opportunities for process optimisation.Cost-effectiveness is another noteworthy feature. They have consistently provided us with cost-efficient IT solutions tailored to our specific needs, ensuring that we receive excellent value for our investment.I wholeheartedly endorse totality. Their exceptional team, proactive approach, and unwavering commitment to client satisfaction have had a profoundly positive impact on my company's IT infrastructure and overall operational efficiency.If you are seeking a reliable, professional, and highly competent IT support company in plain English, I wholeheartedly recommend them. Their dedication to excellence and their ability to deliver results are truly unmatched. It has been a privilege to work with them, and I look forward to continuing our partnership for many years to come.

Tom Hashemi Review from Google

1.0★

Tom Hashemi's Review Sourced from Google

On day one, the Totality engineer assigned to on-board us turned up at our offices late and left early without having onboarded the team members that had patiently waited for their turn all day. He went incommunicado and they replaced him with another (who was much better, to be fair). It was a sign of things to come.1. Revenue loss.They lost us £100k of leads after making edits to our email set up (without any instruction from us, nor checking the change with us). They talk a lot about their ISO accreditation and the processes that they have - one would have thought their processes were set up to prevent this kind of mistake. It didn’t. They only accepted they had made the mistake after we pushed repeatedly for information on what had happened - the first few responses they attempted to misdirect us on what had happened and cover up their mistake. They made a paltry £2k reduction in fees to compensate us.2. Not prioritised.Custom projects (Cyber Essentials, website SSO set ups) took months as they were never prioritised - we constantly had to chase them to move things along and it felt like we were the lowest priority. This went to calls as well, for example our ‘Customer Success Manager’ just didn’t turn up for an account review call and then passed us off to a junior colleague.3. Lack of skills.Several of the support team didn’t seem to know what they were doing, like it was their first time on the job (last time I had an update, I had to show the person remotely controlling my machine how to access the update section for various pieces of software).4. Lack of Google Workspace expertise.They say they specialise in Google during the sales process, and maybe some of them do, but it's pot luck whether you get them. One support engineer commented to a colleague how they’d never worked with Google Workspace before so weren’t sure how to answer the question - despite Totality telling us all their engineers knew it inside out. They also - as above - lost us £100k in leads due to edits they made to our Google set up.5. Inefficient and costly processes galore.For example, to apply an update the computer notifies us that an update needs doing, we have to submit a support ticket, a Totality engineer rings us to arrange an appointment, you attend the appointment to have the update applied - and more often than not, they are late to the appointment that they set. Over the 12 months we were with Totality, this cost us a small fortune in wasted Consultant time.I hope Totality are much better with other customers, for us they were an incredibly expensive and time-consuming mistake.

Graham Smith Review from Google

5.0★

Graham Smith's Review Sourced from Google

Helpful humans and easy to work with!Totality Services were recommended to speak with about the frustrations I was having with our IT system at work, which all my team use daily.I’m not an expert in IT systems but they made it clear what the problems were that were slowing us down. They discussed various options in what I call ‘pub language’ (easy to understand, no jargon!)We no longer use our slow sever and my team have access to their support when needed too. And our new IT deal isn't actually costing us any more money so it’s a pleasure to recommend them to others.

Charlotte Trim Review from Google

5.0★

Charlotte Trim's Review Sourced from Google

I can’t rate Paul at PTN systems highly enough, he is knowledgeable, efficient and so patient with ‘less techy’ people like me!Whether you need advice, a new website (like me) or a laptop fixed- look no further!

James Robson Review from Google

5.0★

James Robson's Review Sourced from Google

I had all sorts of issues with my laptopPaul sorted these out and installed a new trackpad- quickly, efficiently and at a very reasonable price. Highly recommended

Lionel Harman Review from Google

5.0★

Lionel Harman's Review Sourced from Google

Paul gives a top class service. Extremely good service at a very fair price. Lionel Harman

Em Walters Review from Google

5.0★

Em Walters's Review Sourced from Google

Tony's support to our company in Alresford has been invaluable over the last few years. He is knowledgeable, responsive and very personable. I would recommend him to anyone requiring IT support.

Chris Clark Review from Google

5.0★

Chris Clark's Review Sourced from Google

Tony’s support for the Winchester Cancer Sanctuary has been nothing short of superb. We are a new charity and Tony has helped us significantly getting our tech off the ground. Nothing is too much trouble and the level of service and expertise has been world class. Thank you BITSmart Technology Ltd and Tony.

Darryl Kiy Review from Google

5.0★

Darryl Kiy's Review Sourced from Google

BITSmart Technology have been fantastic, Tony has been with us every step of the way ensuring our IT infrastructure is fit for purpose as we grow! Can't recommend highly enough - thank you Tony, looking forward to continuing our work with you!

Jean Jeffery Review from Google

5.0★

Jean Jeffery's Review Sourced from Google

What a great service. No appointment, but Josh was very ready to help with my laptop problems. What a helpful, courteous and knowledgable young man. He sorted my problems quickly and with a smile. Can highly recommend this company.

Annette Chambers Review from Google

5.0★

Annette Chambers's Review Sourced from Google

SynStar IT provide excellent support. Our PC was repaired efficiently and in a timely manner. The staff are professional, knowledgeable and friendly. I have no reservations in recommending SynStar (Rake, Petersfield) for IT support.

Jane Baalam Review from Google

5.0★

Jane Baalam's Review Sourced from Google

Whilst I am only a small organisation and do not require much in the way of support, Syn-Star's team always deal with my issues promptly. The team always make sure I understand how the issue was resolved. Super service and feel like I am treated like an adult.

Bart McClaran Review from Google

5.0★

Bart McClaran's Review Sourced from Google

I had the pleasure of working with Ian on a project, what a knowledgeable guy. Thanks for all the help.

Naomi Lazzaro Review from Google

5.0★

Naomi Lazzaro's Review Sourced from Google

Love working with you guys! I know we’ve had some challenging IT support dramas but you guys have solved everything we’ve thrown at you. Keep it up!

Cash Lim Review from Google

5.0★

Cash Lim's Review Sourced from Google

5 stars all round. Very few IT support companies offer consistent service levels and a willingness to go above and beyond to ensure the quality of resolutions. Thanks for all your help!

Tom Norton Review from Google

1.0★

Tom Norton's Review Sourced from Google

Terrible recruitment process, it’s an absolute waste of time. Also there’s no point in calling, sending a message or emailing a recruiter in this company either, because you’ll be lucky if you even get a reply.

Louise Jones Review from Google

1.0★

Louise Jones's Review Sourced from Google

A group of intimidating men representing your company. Thank god I don’t work in IT.

sriprada nagaraja Review from Google

1.0★

sriprada nagaraja's Review Sourced from Google

Unprofessional. Never got back with results of a telephonic interview even after repeated communication from candidate.it's essential to respond with a pass or no pass to the candidate.

N S Shekhawat Review from Google

5.0★

N S Shekhawat's Review Sourced from Google

Had some technical issues but Filipe Da Costa resolved all, especially the one related to 1password which kept checking patience, but Filipe did all work calmly and resolved quicky. Thanks for the time and resolution on all those matters.You are a Rock Star!! :)Regards

Victoria Adewale Review from Google

5.0★

Victoria Adewale's Review Sourced from Google

Great experience working with Ratcliff IT. The team are always responsive, knowledgeable and very easy to work with. Communication is clear and they’re always quick to help when needed.

Chris Diplock Review from Google

5.0★

Chris Diplock's Review Sourced from Google

I have really enjoyed working with the team at Ratcliff IT. I have been impressed with their organisation and response times. They seem very passionate, motivated and good at problem solving. I would recommend them without hesitation.

Shahid Iqbal Review from Google

5.0★

Shahid Iqbal's Review Sourced from Google

I got a fully functional matrimonial website developed by Vizrex back in 2022, and my experience with them was excellent. They clearly understood all the requirements and the exact functionalities I expected, and translated everything into reality with perfection and impressive swiftness. Their professionalism, technical expertise, and timely delivery truly stood out. Highly recommended!

Gavriel Robenov Review from Google

5.0★

Gavriel Robenov's Review Sourced from Google

I’ve used Vizrex for almost a decade and have found them to be professional, knowledgeable and a pleasure to deal with. We have very specific needs and have very time sensitive projects. They get it right every time. Thank you Zeshan and your team!

Abduljabar Sama Review from Google

5.0★

Abduljabar Sama's Review Sourced from Google

Assalamo alaikum dear brother I have been using the holy Quran application for a long time it's very nice application and smooth experience

Sara Tetlow Review from Google

5.0★

Sara Tetlow's Review Sourced from Google

My company work with Sereno IT Support and they have been extremely helpful and efficient when responding to queries and issues I've had. I would highly recommend them

Will Oldcorn Review from Google

5.0★

Will Oldcorn's Review Sourced from Google

Sereno has been our IT support provider for the past 2.5 years and has been consistently excellent. The team is highly responsive, knowledgeable, and proactive, resolving issues quickly and minimising disruption to the business. They take the time to understand our systems and requirements, providing tailored rather than off-the-shelf support. Communication is clear, professional, and reliable.

James Cooper Review from Google

5.0★

James Cooper's Review Sourced from Google

Sereno help us keep our workplace computers secure, addressing potential issues before they become problems. Their response time is always prompt and their user friendly portal makes managing all our IT needs seamless and efficient. The team is professional, knowledgeable and genuinely cares about supporting our business.