Ben Lord Review from Google

1.0★

Ben Lord's Review Sourced from Google

I’m not usually one for making posts like this about other companies I do business with but given what I’ve experienced over the last 5 years, I feel very compelled to raising awareness into my experiences with Dotsquares.Initially, this company was very good at handling our website requirements. It was thanks to this that when I became the owner of Lorryspotting.com that I figured it would make sense to have them upgrade that website. It was a big project but with all the accolades and expertise that Dotsquares boasts about, it seemed to be within their scope of capability.Instead, it turned into the most miserable of projects that was riddled with the purest incompetence that I’ve had the misfortune to witness in almost 20 years of business. As per their terms of business, I advanced paid for part of the project yet they were incapable of delivering a functioning website. Added to this, the ageing status of the old site meant we suffered a server failure 16 months ago and when restoring the old site, it was proven that Dotsquares negligently compromised the colossal amount of data held on that site to potential hackers. By this point, enough was enough. Despite so-called “project managers” apparently understanding my business, they became mouthpieces with a catalogue of excuses and rhetoric that failed to take responsibility enveloped by expectations we would continue to pay to fix what they had caused.Ordinarily, escalating this to a company’s CEO should yield an immediate improvement to rectifying a situation. The CEO of this company ignored my email and relegated its handling to the very people causing the problem and failing to deliver any outcomes. It was therefore with no other alternative that I had to commence legal proceedings against this company. Despite repeated attempts to defend what was in essence an indefensible position, we reached a settlement on the matter, the terms of which I’m bound by a confidentiality order but has avoided it being played out before a Judge.Based on my reflections, this company may theoretically claim to value their customers but in reality their actions speak far louder. They do not deserve to be in business and I can’t even begin to fathom how they deal with some of the brands that their client list cites. I would absolutely urge anyone who does, or considers to work with them in any capacity to run for the hills - you will regret it otherwise! I only wish I had of checked out some of the reviews that are out there - reflecting on them now resonates virtually a carbon copy as to my experiences!

Aussie Lamp Centre Review from Google

5.0★

Aussie Lamp Centre's Review Sourced from Google

Congratulations to Dotsquares on 23 Amazing Years! 🎉A big congratulations to the entire Dotsquares team on reaching this incredible milestone! Special thanks to Manish Gujral, Priya, Pravin, Reetu, Jaishiv, and Ramavtar for your exceptional contributions.A special shout-out to "The A team" Manish Gujral, Priya, Pravin, reetu, Jaishiv, and Ramavtar for your exceptional contributions and dedication to this journey. We have been privileged to work with the digital marketing and development team for the last 4 years, and it’s been a fantastic experience. Here’s to many more years of success and innovation!

Palak Vig Review from Google

1.0★

Palak Vig's Review Sourced from Google

I have been waiting for my website to be completed for two years now, and the experience has been increasingly frustrating. The lack of timely communication and follow-ups from their side has been disappointing. Despite my repeated efforts to get updates and move things forward, progress has been unreasonably slow. I expected a much higher level of professionalism and responsiveness. I hope they take this feedback seriously and improve their communication and delivery timelines moving forward.

Jay Cady Review from Google

5.0★

Jay Cady's Review Sourced from Google

We worked with Fuselab on multiple projects and each time they took care to detail our needs. The designs they produced were thoughtful and visually striking. They especially have a very talented illustration team and we enjoyed the many illustrations they produced for us. They have fair pricing, fast response time, and a full team of talented UI/UX designers. I'd highly recommend them to anyone looking for those skills.

John Goodarz Review from Google

5.0★

John Goodarz's Review Sourced from Google

We are currently partnering with fuselab on a critical data visualization project for a Fortune 1000 client and I am very impressed! They have great creative and execution chops! Data visualization is truly in their wheelhouse! They are professional, no-drama, and have a strong bench for smaller and bigger projects alike. I highly recommend them to anyone!

Suri Jetty Review from Google

5.0★

Suri Jetty's Review Sourced from Google

We have the pleasure of working with our business partner Fuselabs Creative which specializing in visualization designs. It has been an exceptional experience from start to finish. Their dedication to delivering top-notch visualization designs and their professional yet friendly approach truly sets them apart in the industry. One of the most striking aspects of our partnership is the friendliness and approachability of their team. They foster a collaborative atmosphere where ideas could flow freely, and feedback was encouraged.