Bravira Abadi Director at Restaurant Brands International

5.0★

PPC Review from Bravira Abadi

We wanted professional digital marketing help for our search engine marketing efforts through PPC management. They've done various aspects of Digital marketing, including PPC. From the beginning, we've been very pleased. While we were a little uneasy about offloading our PPC accounts to an external provider, they've handled it professionally from day one. They've done very well. We have regular meetings with them where we review progress. The communication, whether via email or an online meeting, is timely and professional.

Mark Milecki General Manager at The Cheesecake Factory

5.0★

PPC Review from Mark Milecki

Engage Element Marketing sets up our PPC campaigns and creates the display advertisements. Engage Element Marketing mostly works with Google Ads campaigns, however they have also tested LinkedIn and Facebook ads. Engage Element Marketing delivers work on time, and we use Google Spreadsheet to collaborate. Engage Element Marketing is great at communication through email and Zoom meetings.

Muhammad Ubaid ur Rehman CEO at Brand Surge LLC

5.0★

PPC Review from Muhammad Ubaid ur Rehman

We partner with Engage Element for PPC and SEO service as we need more traffic and conversion leads. Eliana has been very helpful and patient in assisting us. We get a lot of big leads through Google ads, and our web traffic increases by 30% as well. We appreciate their great work and recommend them to everyone!

Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.

5.0★

Customer Support Review from Eli Hamilton

This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

Romain Devisme Executive Director at Havas Events Shanghai

5.0★

Back Office Outsourcing Review from Romain Devisme

We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

Raul Vizcaino Operations Manager at Supermarket Source Inc

5.0★

Appointment Setting Review from Raul Vizcaino

I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.