Major Tom

Major Tom

Find clarity in chaos

434 West 33rd Street, New York City, New York 10001, United States
https://www.majortom.com

Major Tom Overview

Number of Employees
50 - 99
Minimal Budget
$50,000 & Up
Average Hourly Rate
Inquire
Year Founded
2000
A brand as great as yours deserves great marketing. Grounded in results, Major Tom helps your ROI and ROAS blast off with planning and performance under one roof. With us, you'll get strategic innovation as well as top-tier tactical execution.

That is why brands including PepsiCo, SAP, DoorDash, and Criteo partner with us.

Your Major Tom team is made up of some of the brightest minds from all corners of the web. And, the people are custom-picked to suit your organization's needs. 

By getting to know your brand inside and out, we can innovate on your behalf. it is why we favor long-term partnerships. Covering the full spectrum of strategy, marketing, development, and creative in New York, San Francisco, Vancouver, Toronto and remotely theres a Major Tom team for you.
Headquarters
434 West 33rd Street, New York City, New York 10001, United States
Other Locations
490-1090 Homer Street, Vancouver, V6B 2W9, Canada
801 - 317 Adelaide Street W, Toronto, M5V 1P9, Canada
Award

Major Tom
Highlights and Considerations

Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.

Pros

  • Audience-focused and results-oriented campaigns that align with strategic goals, consistently delivering positive results across Google Ads, social media, and Connected TV
  • Highly responsive and client-focused team, ensuring clear communication and collaboration to meet clients' strategic objectives and adapt to changing needs swiftly
  • Comprehensive suite of digital marketing services, from SEO and PPC to website design and social media management
  • Reliability and trustworthiness, with many long-term partnerships spanning over a decade

Cons

  • Services can be more expensive compared to other agencies
  • Turnover in account managers occasionally led to disruptions in service continuity and required adjustments to maintain alignment with client goals

Areas of Expertise

  • Branding Expertise
  • CMS Platforms
  • Creative Expertise
  • Digital Marketing Expertise
  • PPC Expertise
  • SEO Expertise
  • Social Media Expertise
  • UI/UX Expertise
  • Video Production Expertise
  • Web Design Expertise
Branding Expertise
Branding Expertise
  • B2B Branding
  • Brand Design
  • Brand Messaging
  • Brand Strategy
  • Naming
CMS Platforms
CMS Platforms
  • WordPress
Creative Expertise
Creative Expertise
  • Creative Copywriting
  • Creative Strategy
  • Illustration
  • Photography
Digital Marketing Expertise
Digital Marketing Expertise
  • AI Marketing
  • Content Creation
  • Digital Advertising
  • Growth Marketing
  • Inbound Marketing
  • Integrated Marketing
  • Lead Generation
  • Marketing Strategy
PPC Expertise
PPC Expertise
  • Amazon
  • B2B PPC
  • Bing
  • Google Ads
  • Spotify
  • YouTube
SEO Expertise
SEO Expertise
  • B2B SEO
  • Local Optimization
  • Multilingual SEO
  • On-Page Optimization
  • SEO Consulting
  • Technical SEO
  • Video SEO
Social Media Expertise
Social Media Expertise
  • B2B Social Media Marketing
  • Facebook
  • Influencers
  • Instagram
  • LinkedIn
  • Reddit
  • Social Media Consulting
  • TikTok
UI/UX Expertise
UI/UX Expertise
  • Dashboard Design
  • Interactive Design
  • UX Strategy
  • Usability Testing
  • User Research
Video Production Expertise
Video Production Expertise
  • Branded Video
  • Social Media Videos
  • Storyboarding
Web Design Expertise
Web Design Expertise
  • Adaptive
  • B2B
  • Mobile First
  • Responsive
  • eCommerce

Industries

  • Consumer Goods
  • Food and Beverage
  • eCommerce
  • Health Care
  • Higher Education
  • Luxury
  • Manufacturing
  • Fashion
  • Beauty
  • AI

Client Types

  • Medium Businesses
  • Enterprise / Corporate

Major Tom Portfolio

  • Major Tom - Loeffler Randall: Increased ROAS by 40%, while spending 30% less
    Digital Marketing
    Loeffler Randall: Increased ROAS by 40%, while spending 30% less
  • Major Tom - Copperleaf: Increasing users by 164% with a UX-driven new site
    Web Design
    Copperleaf: Increasing users by 164% with a UX-driven new site
    $150,000
    8 Months
    2024
  • Major Tom - Bakkt: Precision targeting in regulated markets cuts B2B lead cost by 65%
    Lead Generation
    Bakkt: Precision targeting in regulated markets cuts B2B lead cost by 65%
    $700,000
    12 Months
    2023
  • Major Tom - Tire Streets: Going under the hood to revamp a motorsports brand
    Branding
    Tire Streets: Going under the hood to revamp a motorsports brand
    $60,000
    4 Months
    2023
  • Major Tom - Illesteva: 1750% ROAS from Paid Media
    PPC
    Illesteva: 1750% ROAS from Paid Media
  • Major Tom - Hollyburn Proprieties: A revolutionary website
    Web Design
    Hollyburn Proprieties: A revolutionary website
  • Major Tom - OUAI: A paid media pivot boosted customer acquisition by 63%
    Marketing Strategy
    OUAI: A paid media pivot boosted customer acquisition by 63%
    $170,000
    7 Months
    2021
  • Major Tom - thinktum: Turning AI-powered insurance innovation into a compelling, human-centric brand
    Brand Strategy
    thinktum: Turning AI-powered insurance innovation into a compelling, human-centric brand
    $40,000
    3 Months
    2022
  • Major Tom - Zolo: Blending AI and advertising to drive aggressive growth
    SEO Consulting
    Zolo: Blending AI and advertising to drive aggressive growth
  • Major Tom - Corix: Building a sleek, user-friendly website for a brand in transition
    WordPress
    Corix: Building a sleek, user-friendly website for a brand in transition
    $200,000
    8 Months
    2024
  • Major Tom - CPKC Women's Open: Turning Canada's only LPGA stop into the biggest event in town
    Marketing Strategy
    CPKC Women's Open: Turning Canada's only LPGA stop into the biggest event in town
    $90,500
    6 Months
    2023
  • Major Tom - Oliver: A Brand evolution helped to differentiate without losing brand equity
    Branding
    Oliver: A Brand evolution helped to differentiate without losing brand equity
    $40,000
    3 Months
    2020
  • Major Tom - Teck Resources: A multi-channel award-winning media campaign
    Marketing Strategy
    Teck Resources: A multi-channel award-winning media campaign
    $170,000
    12 Months
    2022
  • Major Tom - Layfield: 10X qualified leads thanks to a new website
    WordPress
    Layfield: 10X qualified leads thanks to a new website
    $200,000
    10 Months
    2022
  • Major Tom - Kerrisdale Lumber: A strategic Google Ads overhaul that lead to a 133% revenue growth
    Google Ads
    Kerrisdale Lumber: A strategic Google Ads overhaul that lead to a 133% revenue growth
    $70,000
    6 Months
    2023

Major Tom Reviews

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  • Silvian Ly

    Silvian Ly

    Sr. Manager at Wasserman

    CPKC Women's Open
    Project Type: Digital Marketing
    Review Date: 10 September, 2024
    Verified via email/call
    We have worked with Major Tom over the past few years, and the experience has been fantastic. The teams strategic approach and understanding of the industry and the markets were trying to reach have helped to deliver positive results consistently. They have been a great partner over the years, and I highly recommend them to businesses seeking a top-tier paid media agency!
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  • Ryan Paul

    Ryan Paul

    Tournament Director at Golf Canada

    CPKC Women's Open
    Project Type: Digital Marketing
    Review Date: 5 September, 2024
    Verified via email/call
    Major Tom is an amazing to partner to work with. We have been working with Major Tom for a few years now and they continue to amaze me with their innovative thinking and collaboration in supporting our goals and objectives. Great staff!
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  • Andrew Blair

    Andrew Blair

    Product Director at SaleFish

    SaleFish Digital Identity
    Project Type: Digital Marketing
    Review Date: 29 August, 2024
    Verified via email/call
    We had a fantastic experience with Major Tom! The entire team was incredibly friendly and communicative, making sure we were always in the loop. They went above and beyond by having multiple team members attend to our needs, ensuring every detail was covered. Parkers strategy was spot on, and Seans copywriting was nothing short of exceptional. Highly recommend!
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  • Omer Imran Iqbal

    Omer Imran Iqbal

    Assistant Marketing Manager at Petcurean

    Ongoing/retainer
    Project Type: Digital Marketing
    Review Date: 19 January, 2024
    Verified via email/call
    We've had a fantastic experience with Major Tom over the past few years. Their paid media expertise has been a game-changer for our business. The team's strategic approach and deep understanding of our industry help consistently deliver positive results.We also highly value proactive communication and transparency, which are hallmarks of their service. From Google Ads to social media campaigns to Connected TV, their proficiency shines. Major Tom is not just a vendor but a valued partner in our growth journey. I highly recommend it to businesses seeking a top-tier paid media agency!
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  • Roxie Leigh

    Roxie Leigh

    Marketing Manager at Montigo

    New Website + Ongoing Support
    Project Type: WordPress Website Design
    Review Date: 19 January, 2024
    Verified via email/call
    I worked with Major Tom to build a completely new Montigo website top to bottom in 2017/18. The new site services B2C by funneling consumers to our dealers, and B2B with a secure login area to support our dealers in their sales. It was a complex site to map out, and has been very easy to build on over the years to suit changing needs.We have continued an ongoing support relationship since launch and they have been great to work with, no matter what we need in way of support. They are now accommodating current increased needs for multiple inherited websites that require cleanup and migration. The support has been incredible.I've been involved with many website rebuilds and launches throughout my career, and Major Tom has been, by far, the easiest to work with. Any issues that pop up are addressed immediately and fixed quickly. I wish all my vendors were this easy to work with!
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  • Stacey Armstrong

    Stacey Armstrong

    Marketing Manager at IBC

    Program Name
    Project Type: Naming
    Review Date: 19 January, 2024
    Verified via email/call
    Our company launched a new program which needed a name. Major Tom did a great job consolidating feedback and understanding our different stakeholder needs. They were also just great to work with. Their team was awesome, they were responsive, timely, etc.
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  • Moriah Shtull

    Moriah Shtull

    Director of Marketing at Intrepid Museum

    Ongoing Digital Marketing
    Project Type: Digital Marketing
    Review Date: 26 December, 2023
    Major Tom is the digital advertising agency we use at my company. They're incredibly efficient and knowledgeable! We are so appreciative of their insight and support.
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  • Alexandra Greene

    Alexandra Greene

    Website and Email Lead at The Little Potato Company

    Website Redesign
    Project Type: WordPress Website Design
    Review Date: 18 December, 2023
    My organization has been partners with Major Tom and its many evolutions for the last seven years. In that time Ive seen so much evolution and strategic growth in the way that they and every team member shows up for us and our business. Theyre quick to respond, always ready to offer suggestions on how to improve and optimize, and have been reliable and trustworthy partners for a broad scope of our digital initiatives. Ive also navigated two website redesigns with the team at Major Tom, and have been proud to collaborate with them on both. Theyve helped bring us bring our new brand to life on our digital channels and Im excited to see what we continue to create together.
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  • Jasmine Yeung

    Jasmine Yeung

    Marketing Specialist at Seneca

    Pathways Paid Digital Campaign
    Project Type: Digital Marketing
    Review Date: 18 December, 2023
    A great agency to work with and an important partner for our organization. The team is client-focused, highly responsive and works with us to reach our strategic goals. They work closely with us to understand outcomes, find solutions and identify new opportunities. I value the immense knowledge and expertise they bring to the table!
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  • Madelaine Dawson

    Madelaine Dawson

    Marketing at Intracorp Homes

    Corporate
    Project Type: Digital Marketing
    Review Date: 15 December, 2023
    Major Tom's team is a pleasure to work with. They are responsive, professional, friendly, and always willing to help. This, along with their knowledge and resources, is why they have remained a leader in their industry.
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  • Cindy Lloyd ✰

    Cindy Lloyd ✰

    Director of Sales and Customer Success at Salefish Software Inc.

    Rebrand
    Project Type: Digital Marketing
    Review Date: 27 September, 2023
    The Major Tom team is composed of true experts in their field. Their in-depth knowledge of marketing strategies and trends is evident in every interaction. They took the time to understand our business, industry, and goals, which set the foundation for a customized marketing plan tailored to our specific needs. They displayed creativity and innovation in their marketing strategies. They didn't rely on cookie-cutter solutions but instead crafted unique and engaging content that resonated.
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  • Alison Sylvester

    Alison Sylvester

    Marketing Specialist at Seneca

    Ongoing digital advertising campaigns
    Project Type: Digital Marketing
    Review Date: 5 December, 2022
    It's been a pleasure to work with Major Tom on a number of large-scale digital advertising projects. They have facilitated audience-focused, results-oriented campaigns that align with our brands overall strategic goals. They have done an excellent job collaborating with our teams and executing our nationwide campaigns effectively.
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  • Natasha Eng

    Natasha Eng

    Marketing Director at Blanche Macdonald Centre

    Ongoing Digital Marketing Support
    Project Type: Digital Marketing
    Review Date: 30 November, 2022
    Major Tom is a top-notch agency. We've been a client of theirs for over 10 years and have continually been impressed by their high level of expertise, communication and professionalism and how they've been able to adapt and evolve with our company and goals over the years. Highly recommend!
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  • Chris Ferris, PhD

    Chris Ferris, PhD

    VP Digital Strategy at Pierpont Communications

    New Website
    Project Type: WordPress Website Design
    Review Date: 16 November, 2022
    Major Tom was integral in developing and deploying a new website for Pierpont. We worked closely with them to strike the right balance between modern and professional, and achieved that goal. The site continues to perform well, is easy to update, and brings us plenty of good leads.
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  • Blair Mantin

    Blair Mantin

    President at Sands & Associates

    Digital Marketing Partners for 12+ years
    Project Type: Digital Marketing
    Review Date: 15 November, 2022
    Major Tom has been a key strategic partner of ours for more than 12 years now. Without a doubt they are a team of top-notch professionals who deliver on their promises and take pride in their clients' success and growth. Our relationship with Major Tom is a competitive advantage for us.
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  • Morgan Mallett

    Morgan Mallett

    Graphic Design Director at Blanche Macdonald Centre

    Long Term Client
    Project Type: Digital Marketing
    Review Date: 10 November, 2022
    MT was wonderful to work withthey were easily accessible to us when we had questions, and their knowledge base was incredible, especially with Google products. Their recommendations were spot on and we could trust their advice when it came to any ad spends we made.
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  • Theresa Ritson

    Theresa Ritson

    Digital Project Manager at BC-Based Firm

    Digital Marketing Services
    Project Type: Digital Marketing
    Review Date: 8 November, 2022
    It has been my absolute pleasure to partner with Major Tom for the past 10+ years. They have highly knowledgeable people to thoughtfully cover all things digital, from website basics to complex campaigns, SEO strategy to online ads to Analytics and literally everything in between. Their finger is firmly on the pulse of current trends, and they always have future-proofing in mind to anticipate client needs and stay ahead of challenges - and competitors.
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  • Erica Lewis

    Erica Lewis

    Marketing Specialist at Seneca

    Digital Campaign for Professional Programming
    Project Type: Digital Marketing
    Review Date: 7 November, 2022
    I've been working with Major Tom as a trusted partner on our digital campaigns for quite a few years now. Our campaigns have been very successful, and they are great to work with. I can always count on them to provide valuable advice on the best channels to meet our objectives and how to work within our budgets and timelines.
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  • Theo Abraham

    Theo Abraham

    Marketing Specialist at Seneca

    Advertising
    Project Type: Digital Marketing
    Review Date: 7 November, 2022
    Fantastic communication and great deliverables form a kind team. Love it. :)
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  • Anujan Nakkeeran

    Anujan Nakkeeran

    Marketing Analyst at Seneca College

    Program Priorities
    Project Type: Digital Marketing
    Review Date: 9 September, 2022
    Major Tom has been an excellent agency to work with. They've supported us with great communication, collaborative work and strategic thinking to support our organizations mission and goals. I highly recommend them to assist your digital marketing initiatives!
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  • Kevin Mazzone

    Kevin Mazzone

    General Manager at The Lazy Gourmet

    The Lazy Gourmet / Major Tom
    Project Type: Digital Marketing
    Review Date: 14 February, 2022
    We have been working with Major Tom for over 10 years and started with them when they called 6S. I think we have used every service from them from SEO, website design, online market, Chinese online marketing, Weibo, google analytics and more. I would highly recommend Major Tom as a one stop shop for medium to large businesses looking to expand their online presence.
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  • Oliver Cartmell

    Oliver Cartmell

    Marketing manager at RBC GranFondo

    rbcgranfondo.com
    Project Type: Full-Service Digital
    Review Date: 10 February, 2022
    Highly professional, detail oriented team who offer a wide range of digital and marketing services without compromising on quality.We've worked with Major Tom for close to 5 years and are very grateful for their role with our ongoing success.
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Major Tom Team Bios

  • President
    Miles Sellyn
    President
    As President of Major Tom, Miles works with our partners to develop and execute compelling digital strategies that transform organizations and drive growth. As Major Tom’s visionary, he also spearheads the development of new products and services as the industry continues to evolve.
  • CEO
    Lyn Bryan
    CEO
    Lyn brings both vision and action to the big picture of Major Tom. She enjoys the challenge that comes with being the true integrator of our diverse team. Over the course of her career, she has managed and brought on key partners such as HSBC Bank, Avery, and many government campaigns.
  • Founding Partner
    Chris Breikss
    Founding Partner
    Chris leads a team of over 80 digital strategists and has co-founded numerous agencies. He currently leads the sales and marketing teams and is responsible for new product development. From
  • Founding Partner
    John Blown
    Founding Partner
    John has been starting and running businesses for two decades, and has worked with over 2,000 different companies and campaigns. A 40 Under 40 Award recipient, John received the Queen’s Diamond Jubilee Medal for his outstanding service with North Shore Rescue.

Major Tom Clients

  • Fairmont Hotels & Resorts
  • 7-Eleven
  • Chubb Insurance
  • MEC
  • HSBC Bank
  • COBS Bread
  • Air France
  • Costco Wholesale
  • Pirelli USA
  • Bulletproof
  • Denny's

Major Tom Awards

  • Major Tom - Award 1
  • Major Tom - Award 2
  • Major Tom - Award 3
  • Major Tom - Award 4
  • Major Tom - Award 5
  • Major Tom - Award 6
  • Major Tom - Award 7
  • Major Tom - Award 8
  • Major Tom - Award 9
  • Major Tom - Award 10