WOW24-7
A premier outsourced customer support agency
571 S. Washington, Afton, Wyoming 83110, United Stateshttps://wow24-7.io/contact-us
WOW24-7 Overview
- Number of Employees
- 100 - 249
- Minimal Budget
- Inquire
- Average Hourly Rate
- $10/hr
- Year Founded
- 2016
Our track record speaks volumes:
Over 100 clients worldwide.
Our reach spans across 20+ countries.
An impressive 96%+ Customer Satisfaction (CSAT) rate.
Our flawless security record boasts zero breaches.
Achieve up to 60% in budget savings.
Our expertise extends across various industries, such as Retail, SaaS, IoT, and Travel, all aligned under the umbrella of the E-commerce market. It's worth noting that we do not engage in partnerships involving Gambling, Betting, Dating, or Casino sectors.
Our operational hubs are based in Eastern Europe and LATAM, enabling us to cover all 24 time zones, including those of Europe and the Americas. We meticulously tailor workflows to match clients' business processes, software, and security criteria. Data integrity is paramount, and we adhere rigorously to GDPR, ISO27001, ISO9001, and soon-to-be-added PCI DSS standards.
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WOW24-7 Services
BPO Expertise
- Back Office Outsourcing
- Data Entry
Call Center Expertise
- Inbound
- Outbound
- Telemarketing
- Virtual Receptionist
Phone Answering Services Expertise
- After-Hours
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WOW24-7 Reviews
Reviews from DesignRush are available on this profile.
They provided such a quick onboarding, and I didn't expect the quality to be as good as it is. The WOW24-7 team provided [daily support coverage] to our clients via ZenDesk and our own in-house database. And they transferred onto Salesforce and TalkDesk with us and adjusted to the new platforms quite quickly. (Verified via email) "Project Name: Inbound Marketing for Global Travel Company
- Project Type:
- Inbound Marketing
- Company size:
- 100 - 249
- Industry:
- Hospitality
Now, we are able to cater to the U.S. market in the way we [want] with [...] 24/7 support. We want to come out as a caring and considerate retailer. [...] WOW24-7 agents emotional intelligence and professionalism have done that very well by being empathetic and using the human touch in their interactions with customers. The team answers customer queries, comments, and complaints by live chat or [...] email and responds to social media messages. (Verified via email) "Project Name: Customer Service Support for Star Maps Retailer
- Project Type:
- Call Centers
- Company size:
- Under 49
- Industry:
- Retail
WOW24-7 Team Bios
Denys Dubner
CEO
Inspires the team and helps clients