Looking for the best reputation management companies in the USA to protect and strengthen your brand? We’ve curated a list of top agencies backed by a 4.5 average rating from 404 verified reviews. Compare them by budget or services to find the best reputation management agency for your needs.

Find a Top Reputation Management Company in the USA for Your Next Project

12 Companies - Rankings updated: September 09, 2026

Reputation management companies on DesignRush are assessed for ORM expertise, service effectiveness, and authentic client reviews. Some online reputation management listings may be paid.

United States × Retail × $10,000 - $25,000 × Clear Filters
  • Reclaim Your Narrative

    Founded in 2020, we've quickly become the trusted partner for brands seeking to amplify their voice and redefine success. Experience the difference with Brandinc PR where your story meets its full potential...

    Top Services:

    • Public Relations
    • Social Media Marketing
    • Branding
    • Digital Services
    • Reputation Management
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed

    Brandinc PR Services

    • Public Relations
    • Social Media Marketing
    • Branding
    • Digital Services
    • Reputation Management
    • Design Services
    • Digital Strategy
    • Digital Marketing
    • Content Marketing
    • Event Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Representative Daniel Pae
    • Dymanz Glaze
    • Live on Festival
    • PRSA
    • Mayor Stan Booker
    • Marie Detty Youth & Family Services
    • Agency Security Group
    • Amplify Africa
    Data sourced from the agency's DesignRush profile

    Brandinc PR Reviews & Testimonials

    • Gerard Longo
      Gerard Longo Founder/CEO at Underground Music Collective
      5.0

      Public Relations Review from Gerard Longo

      Brandi and her team are world-class PR professionals. They put an incredible amount of time and effort into ensuring their clients get the results they're looking for. Our platform has been featured on major media as a result of our collaborative relationship, and those opportunities continue to bear fruit through the years. 11/10 would recommend!

    • Dr. Syreeta Bond DBA, PMP
      Dr. Syreeta Bond DBA, PMP Owner at DrSyreetaBond.com
      5.0

      Public Relations Review from Dr. Syreeta Bond DBA, PMP

      Working with Brandi and her team have been an absolute joy! Brandinc PR booked so many podcast interviews, helped with booking my book tour, and found me articles to contribute to. I would have never had this amount of media coverage without them! Brandi is kind, honest, and filled with business ideas. She is the best!

    • Ryan McCormick
      Ryan McCormick Review from Google
      5.0

      Ryan McCormick's Review Sourced from Google

      Brandinc PR is one of the top agencies in the country. Ms. Sims is total professional who is nothing but, attentive to her clients needs. Her team always provides exceptional service and I couldn't be happier with the experience. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Content House For Keynote Speakers

    Cicospace is a video production company dedicated exclusively to keynote speakers, specializing in demo reels and bureau-ready speaker video assets. Cicospace is typically chosen by speakers focused on building a long-term keynote career...

    Top Services:

    • Public Relations
    • Reputation Management
    • Graphic Design
    • Video Production
    • Audio Production
    • Show more
    Location
    Scottsdale, Arizona
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000

    Cicospace Services

    • Public Relations
    • Reputation Management
    • Graphic Design
    • Video Production
    • Audio Production
    • Branding
    • Social Media Marketing
    • SEO
    • Business Consulting
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Eric Termuende
    • Sterling Hawkins
    • Matt Emerzian
    Data sourced from the agency's DesignRush profile
  • Performance Communications: Integrated PR Agency for B2B Technology, Healthcare & Consumer Brands

    SHIFT is an integrated PR and communications agency specializing in B2B Technology, Healthcare and Consumer. With our Performance Communications approach, we create multichannel PR programs built for outcomes...

    Top Services:

    • Public Relations
    • Reputation Management
    • Social Media Marketing
    • Digital Marketing
    • Creative Services
    • Show more
    Location
    Boston, Massachusetts
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr
    Minimal Budget
    $10,000 - $25,000

    SHIFT Communications Services

    • Public Relations
    • Reputation Management
    • Social Media Marketing
    • Digital Marketing
    • Creative Services
    • Design Services
    • Advertising
    • SEO
    • Content Marketing
    • Affiliate Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Citrix
    • Talkdesk
    • Vonage
    • Checkr
    • Arctera
    • Butterfly Networks
    • Included Health
    • McDonald's
    • Tripadvisor
    • Leslie's Pools
    Data sourced from the agency's DesignRush profile

    SHIFT Communications Reviews & Testimonials

    • Brianna Greene
      Brianna Greene Review from Google
      4.0

      Brianna Greene's Review Sourced from Google

      I havent used there services but the receptionist is always pleasant and everyone in the office is very accommodating

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Get Your Brand Recognized

    Behrman Cesa Communications is a NYC public relations firm powered by media relations & influencer marketing, with a history of building top beauty & skincare brands...

    Top Services:

    • Public Relations
    • Reputation Management
    • Social Media Marketing
    • Digital Marketing
    • Event Marketing
    • Show more
    Location
    Jersey City, New Jersey
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000

    Behrman Cesa Communications Services

    • Public Relations
    • Reputation Management
    • Social Media Marketing
    • Digital Marketing
    • Event Marketing
    • Branding
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ulta Beauty
    • COOLA
    • Supergoop!
    • Wet Brush
    • Bath & Body Works
    • Nutrafol
    • Kiehl's
    • Drunk Elephant
    • Slip
    • IT Cosmetics
    Data sourced from the agency's DesignRush profile
  • Scale Your Business Faster

    Vix Media Group empowers businesses by providing expert guidance for organic growth. Our team of industry professionals collaborates to deliver impactful, results-driven campaigns. We build meaningful partnerships, focusing on our clients unique goals to drive significant outcomes...

    Top Services:

    • SEO
    • Media Buying
    • PPC
    • Digital Services
    • Digital Marketing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $10,000 - $25,000

    Vix Media Group Services

    • SEO
    • Media Buying
    • PPC
    • Digital Services
    • Digital Marketing
    • Content Marketing
    • Reputation Management
    • Web Design
    • Web Development
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Luxury Rug Brand (started from 0 rankings)
    • California Law Firm (w/ Vix for last 2 years)
    • Boutique Rehab Center (started from 0 rankings)
    • Technology Publication (w/ vix for 6/mo)
    • Spanish Law Firm (w/ vix for 1yr+)
    • Medical Cannabis Technology Company
    Data sourced from the agency's DesignRush profile
  • Dorian Media Group Is a Creative Agency & Production Company.

    Dorian Media Group is a creative agency & production company focused on brand development, content creation, and online marketing...

    Top Services:

    • Video Production
    • WordPress Website Design
    • Branding
    • Reputation Management
    • Creative Services
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed

    Dorian Media Group Services

    • Video Production
    • WordPress Website Design
    • Branding
    • Reputation Management
    • Creative Services
    • Video Marketing
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Uprite Construction
    • Versace
    • CBRE
    • SRS Real Estate Advisors
    • Edwards Lifesciences
    • Targus
    • Pacific Wave Events
    • Manscaped
    • Caldera Lab
    Data sourced from the agency's DesignRush profile

    Dorian Media Group Reviews & Testimonials

    • Nisa Kilam
      Nisa Kilam Review from Google
      5.0

      Nisa Kilam's Review Sourced from Google

      Dorian Media Group is the perfect partner for any business looking to elevate their online presence. Their team is friendly, approachable, and always available to answer questions. I've seen a significant boost in my website traffic and sales since working with them. Five stars isn't enough - I'd give them ten! - Sarah T.

    • Kanyarat Sangkhawon
      Kanyarat Sangkhawon Review from Google
      5.0

      Kanyarat Sangkhawon's Review Sourced from Google

      Dorian Media Group has been a game-changer for my business! Their team is knowledgeable, responsive, and truly cares about delivering results. I've seen a significant increase in my online presence and customer engagement since partnering with them. Highly recommend! - Emily R.

    • Ryan Pautsch
      Ryan Pautsch Review from Google
      5.0

      Ryan Pautsch's Review Sourced from Google

      Working with Dorian Media was an amazing experience. He created exactly what we wanted and more for our company. The attention to detail and communication through the process was outstanding. I would highly suggest anyone to use them. My business grew over night after launching the site! I am beyond grateful and pleased with this group and would recommend them to anyone who wants to get the job done right.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Solutions-Agnostic Marketing and Communications Agency Headquartered in Cleveland, Ohio.

    We're Falls & Co., a multifaceted public affairs and digital marketing agency. Our expansive range of services includes everything from PR to brand strategy, crisis management, and tech solutions. Our mission is simple but impactful: to get people to Listen, Care, and Act...

    Top Services:

    • Branding
    • Content Marketing
    • SEO
    • Advertising
    • Social Media Marketing
    • Show more
    Location
    Cleveland, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed

    Falls & Co. Services

    • Branding
    • Content Marketing
    • SEO
    • Advertising
    • Social Media Marketing
    • Digital Marketing
    • PPC
    • Public Relations
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CardinalCommerce
    • Swagelok
    • CoorsTek
    • United Way of Greater Cleveland
    • Flexjet
    • STERIS
    • Cleveland Clinic
    • Tucker Ellis
    • McDonald Hopkins
    • Step2
    Data sourced from the agency's DesignRush profile

    Falls & Co. Reviews & Testimonials

    • Gary Lorfano
      Gary Lorfano Review from Google
      5.0

      Gary Lorfano's Review Sourced from Google

      The Landings Golf & Athletic Club has partnered with Falls & Company for the past five years. Our business has grown significantly since Falls has assisted us with print creative, digital marketing, and lead generation. They work with you every step of the way and have a very systematic approach that has helped us achieve our goals of adding more than 1,200 new memberships to our club since 2019. I would strongly recommend the team at Falls & Company to businesses aiming to expand their brand.

    • James Smith
      James Smith Review from Google
      5.0

      James Smith's Review Sourced from Google

      I worked with Falls & Co. for more than four years, and I highly recommend this agency for any organization, large or small, looking for marketing or PR expertise. They contributed immensely to the success of our business. The retail energy industry is not easy to learn or succeed at, but the people at Falls were persistent in learning the industry, and creative in their solutions. I enjoyed working with them on a personal level as well—they were both professional, transparent, while friendly and personable. While I’ve moved on from the company where I worked with Falls, I would be thrilled to be their client again.

    • Julie Raskind
      Julie Raskind Review from Google
      5.0

      Julie Raskind's Review Sourced from Google

      We have worked intensively with Falls Communications for more than a year on a merger of two non profit organizations. From the beginning, we found them to very engaged and responsive and eager to learn about the culture of both organizations so they could maximize their effectiveness. All of the content was crafted sensitively, expeditiously and expertly. The counsel regarding how, when and to whom to communicate was always wise and sound. All of our stakeholders have commented about the quality and transparency of our communications and that has made what could be a difficult and challenging process much, much easier.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Vertically Focused. Horizontally Integrated.

    A team-propelled digital marketing agency with a tight-knit group of talented individuals who share a deep love for this field and a commitment to providing outstanding results for our partners...

    Top Services:

    • Branding
    • Digital Marketing
    • Reputation Management
    • Social Media Marketing
    • eCommerce
    • Show more
    Location
    Palo Alto, California
    Number of Employees
    50 - 99
    Minimal Budget
    $10,000 - $25,000

    BrandAid Services

    • Branding
    • Digital Marketing
    • Reputation Management
    • Social Media Marketing
    • eCommerce
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Profit Point Media
    • United Debt Advisors
    • Herbal DR
    • Mail on Target
    • Dapper Pharmacy
    • Bayview Financial
    • Gidday
    Data sourced from the agency's DesignRush profile
  • Business Stuck in Idle? Shift Into High Gear.

    Ranked as one of the fastest growing agencies in the nation by Inc. Magazines Inc. 5000 list, Local Search Group provides custom and modern digital marketing solutions for clients in the automotive, retail, furniture and medical industries...

    Top Services:

    • SEO
    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • Reputation Management
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $10,000 - $25,000

    Local Search Group Services

    • SEO
    • Social Media Marketing
    • Digital Marketing
    • Email Marketing
    • Reputation Management
    • Graphic Design
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Honda
    • Houston Auto Show
    • Aston Martin
    Data sourced from the agency's DesignRush profile
  • MarketDing specializes in delivering enterprise-grade web solutions and digital marketing services to established organizations. We combine technical expertise with strategic insight to create websites and marketing systems that drive consistent results. Our clients rely on us for professional, scalable...

    Top Services:

    • Web Design
    • SEO
    • Content Marketing
    • Branding
    • Logo Design
    • Show more
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $500/hr
    Minimal Budget
    $10,000 - $25,000

    MarketDing Services

    • Web Design
    • SEO
    • Content Marketing
    • Branding
    • Logo Design
    • Social Media Marketing
    • Reputation Management
    • PPC
    • Email Marketing
    • CRO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Above and Beyond Therapy
    • Brighter Strides
    • CapitalPlus Residential
    • Surfpoint Recovery
    Data sourced from the agency's DesignRush profile
  • Built for growth, now.

    The HOW Agency serves as the digital extension of the 5W network of agencies, representing a comprehensive digital enterprise born from the intersection of discourse and culture. Our mission is to foster brand expansion, wield conversational influence, and, ultimately, deliver measurable growth for our...

    Top Services:

    • Digital Services
    • Digital Marketing
    • Media Buying
    • Social Media Marketing
    • Email Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $10,000 - $25,000

    The HOW Agency Services

    • Digital Services
    • Digital Marketing
    • Media Buying
    • Social Media Marketing
    • Email Marketing
    • eCommerce
    • Creative Services
    • Reputation Management
    • Content Marketing
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Samsung
    • Orveon
    • Thriftbooks
    • Royal Air Maroc
    • Galanz
    Data sourced from the agency's DesignRush profile
  • Turn Empathy Into Impact

    Todays marketing leaders face complex challenges broken workflows, scattered campaigns, and rising costs. Add multiple non-aligned agencies to the mix, and those challenges multiply. Thats why we take a different approach...

    Top Services:

    • Video Production
    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • Media Buying
    • Show more
    Location
    Indianapolis, Indiana
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $10,000 - $25,000

    TrendyMinds LLC Services

    • Video Production
    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • Media Buying
    • SEO
    • Web Development
    • UI/UX Design
    • Reputation Management
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cummins
    • CommonSpirit
    • Salesforce
    • Hylant
    • Workday
    • Authenticx
    • Hamilton-Exhibits
    • Paramount
    • Farm Credit of Southern Colorado
    • Heartland Film Festival
    Data sourced from the agency's DesignRush profile

Online Reputation Management FAQs

What does a reputation management company do?

Reputation management directly affects revenue and trust.

Reputation management typically includes:

  • Monitoring brand sentiment across search engines, review platforms, social media, news sites, and online communities
  • Managing reviews and ratings, including responding to feedback and encouraging positive customer experiences
  • Improving search visibility by promoting favorable content and addressing harmful or misleading material when appropriate
  • Crisis and issue response to contain negative press, complaints, or reputational risks
  • Content and presence management to ensure brand-owned channels accurately reflect company values and messaging

In the U.S., 67.7% of consumers say online reviews influence purchasing decisions, and buyers read an average of 9-10 reviews before making a purchase. Poor brand perception can cost businesses up to 14.7% in lost revenue, while positive reviews increase trust and conversions. 

How much do reputation management companies in the USA charge?

Reputation management pricing in the United States ranges between $100 and $500 per hour or $5,000 and $20,000 per engagement. Final billing will depend on agency scope, engagement size, and time commitment. Here’s what you can expect: 

  • Average hourly rate: According to DesignRush data, the top reputation management firms charge an average of $107 per hour.
  • Lower minimum budgets: 19.5% of agencies accept projects with a minimum budget under $1,000.
  • Higher minimum budgets: Only 0.7% of agencies require a minimum project budget of $50,000, showing that fewer agencies operate at that entry point.
  • Typical engagement cost: Online reputation management solutions generally range from $5,000 to $20,000.
  • Time commitment: These engagements typically involve 50-200 hours spread over several months, depending on the scope and complexity.

Can a business rebuild trust after reputational damage?

Yes, they can absolutely rebuild trust after reputational damage.

Research shows that 90% of consumers trust brands more when they openly acknowledge mistakes, and thoughtful responses to negative reviews lead 33% of customers to update or remove critical feedback.

Companies with mature reputation management strategies recover up to three times faster, often within weeks rather than months, by addressing issues head-on instead of staying silent.

If you’re in this situation, a reputation management agency will help you do the following:

  • Assess the impact by tracking sentiment, reviews, customer churn, and revenue signals.
  • Align internal stakeholders so leadership, legal, PR, and support teams share one consistent response.
  • Respond transparently with explicit acknowledgment and visible corrective actions.
  • Engage directly with feedback to demonstrate accountability and regain confidence.
  • Reinforce positive trust signals by amplifying verified reviews, testimonials, and earned coverage.

What’s the difference between brand management and reputation management?

Brand management and reputation management influence how a company is perceived, but they serve different purposes. Specifically, brand management focuses on the image a company intentionally creates. Reputation management, on the other hand, reflects how a company is actually perceived based on real-world behavior. 

Here’s a more detailed breakdown of their differences: 

Brand Management Reputation Management
  • Brand identity, positioning, and messaging 
  • Visual elements like logos and design systems 
  • Customer experience across marketing channels 
  • Customer reviews and ratings 
  • Employee and leadership actions 
  • Media coverage and public response to issues 
  • How brands handle feedback, complaints, and crises 

With 81% of US consumers saying they must trust a brand before buying, both brand management and reputation management play a crucial role in revenue and growth. 

Is reputation management different for small businesses vs. large enterprises?

Yes, reputation management looks very different for small businesses and large enterprises, mainly due to visibility and risk exposure.

For small businesses, it’s highly immediate and localized. Most customers discover small brands through search results and reviews, and 90% of consumers say positive reviews influence their buying decisions.

With fewer brand touchpoints and limited margin for error, even a small number of negative reviews can directly impact sales. As a result, these companies have their reputation management provider focus on:

  • Monitoring and responding to reviews
  • Local search visibility and credibility
  • Consistent customer experience and feedback

As for large enterprises, reputation management operates at a broader level. It typically involves:

  • Cross-functional coordination across PR, legal, HR, and leadership
  • Ongoing media and sentiment monitoring
  • Governance, leadership visibility, and crisis preparedness

Receive Free Proposals

For your project

1

Specify your budget, timeline and project requirements

2

Our experts curate a list of up to 5 most qualified candidate agencies

3

We connect you with them so you can choose the most suitable partner