Jackie B Review from Google

1.0 ★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened. Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company. When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored. After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0 ★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business. I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR. I think using them as a message-taking service is fine but would not expect anything more of them.

Jon Liebertz Review from Google

5.0 ★

Jon Liebertz's Review Sourced from Google

Our favorite vendor, Answer United! As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager. Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers. Looking forward to expanding our business relationship into the 2020 year!

Alicia Review from Google

5.0 ★

Alicia's Review Sourced from Google

We have been a client of Cyber Protect for the last 10 months, and I am very happy with our security services so far. Chey and his team are promt and professional and have handled anything that has come up within minutes. They go above and beyond!

Cheyanne Brown Review from Google

5.0 ★

Cheyanne Brown's Review Sourced from Google

Cyber Protect, and its owner Cheyenne Harden, is a wonderful company to work with. Not only is Cheyenne Harden extremely knowledgeable in information, technology, and cybersecurity, but he is also is kind and easy to work with. Him and his company will do everything they can to ensure that your data is secure, protected, and that your technology is running properly. I highly recommend him and his company.

Cindy L Review from Google

1.0 ★

Cindy L's Review Sourced from Google

Terrible service. I trusted Cyber Protect LLC to help secure my data, but I still got hacked while under their protection. When I reached out for help, their support was slow, unresponsive, and offered no real solution. They took no accountability and left me to deal with the damage on my own. Completely unreliable and not worth the money. Would never recommend. Edit: Your response is disappointing and frankly evasive. If you have no record of me as a client, maybe that explains why your “protection” failed so miserably. Your slow, unresponsive support and complete lack of accountability left me to deal with the consequences alone. Claiming that neither you nor your clients have ever experienced a breach sounds more like a PR line than reality. If you want to prove otherwise, then start by owning up to your failures instead of brushing off legitimate concerns. Until then, your “enterprise-grade solutions” are nothing but empty words.

Paul Rogers Review from Google

5.0 ★

Paul Rogers's Review Sourced from Google

ABSO came to our church’s school and remained flexible to deal with unexpected issues and set up several pieces of technology for us. They even came out afterwards when we were having some additional issues due to third-party equipment interfacing with what they set up. We are grateful for their attentive care for our campus to go above and beyond!

jacob jamal Review from Google

5.0 ★

jacob jamal's Review Sourced from Google

ABSO TECHNOLOGIES boasts an impressive array of products catering to diverse market segments. From consumer electronics to enterprise solutions, their product portfolio reflects a commitment to cutting-edge technology and user-centric design. Each offering is meticulously crafted to deliver exceptional performance and usability, setting Abso apart from its competitors. They have been a great help around the city I want to say thank you

Teddy Labissiere Review from Google

5.0 ★

Teddy Labissiere's Review Sourced from Google

Has always been a pleasure working with the guys at ABSO. Whether you're a big team, small team, a corporation or a municipality, they've got you covered. It seems like they secure everybody's networks!

Abdul Rafey Review from Google

5.0 ★

Abdul Rafey's Review Sourced from Google

ProgNeo's SEO services are unmatched in the industry. Their team not only improved our search engine rankings but also provided valuable insights into our target audience and market trends. Thanks to their expertise, our online visibility has skyrocketed, leading to a significant increase in organic traffic and conversions. ProgNeo is our go-to partner for all things SEO. ProgNeo made web development effortless. Their team's professionalism and creativity delivered a stunning website that exceeds expectations. I highly recommend them for web development services.

Sambandam Jam Review from Google

5.0 ★

Sambandam Jam's Review Sourced from Google

Good Digital Marketing and E commerce development team. They are focusing customer/user experience in the businesses.

Aridoss K Review from Google

5.0 ★

Aridoss K's Review Sourced from Google

Great team to work and they are always available to support any kind of help. Stepping EDGE team are very talented and on time delivery.

PRAFFUL DANDARE Review from Google

5.0 ★

PRAFFUL DANDARE's Review Sourced from Google

Pletra Tech is a great place to work as a Salesforce Developer. The team is supportive, management is approachable, and there are good opportunities to learn and grow. It has helped me improve my technical and problem-solving skills significantly.

Devesh Mandalkar Review from Google

5.0 ★

Devesh Mandalkar's Review Sourced from Google

Great experience working at Pletra Technologies. The team is supportive, and the work environment is very positive and growth-oriented. It’s a great place to learn and enhance your skills, especially in Salesforce and modern technologies. Management is approachable, and there are good opportunities for career development.

Esha D Review from Google

4.0 ★

Esha D's Review Sourced from Google

Had a really good experience with Pletra Technologies. The team is supportive, and the work environment is great for learning and growth. I got good exposure to real-time work, which helped me build my skills and confidence. Overall, a great place to start your career and learn practical industry knowledge.