Kathy Guilfoyle Review from Google

5.0 ★

Kathy Guilfoyle's Review Sourced from Google

Hiring OVO to help drive the rebranding efforts for our business that was recently acquired was one of the best business decisions I have made in my 25+ years as a marketing professional! After an international search, OVO stood out for their strategic, collaborative and experienced approach. We are a niche B2B solutions company with a complicated business model. The team at OVO were quick to understand our unique challenges, they expertly guided us through a renaming process and simplified how we communicate our value to the market. Our new company now has a strong foundation and strategy that will fuel the growth that we seek. This was clearly the best agency hire and I highly recommend them!

Melissa Gwinn Review from Google

5.0 ★

Melissa Gwinn's Review Sourced from Google

I had the pleasure of working with members of this team for a rebranding project and I felt compelled to leave a review. I'm usually a ball of nerves and anxious when I'm around people I dont know and the OVO team made me feel comfortable and right at home. They are very professional, friendly, and their work at rebranding is phenomenal. I'd love to work with them again someday!

Nicole Review from Google

5.0 ★

Nicole's Review Sourced from Google

I just wanted to let you know how pleased we are with our experience with OVO. Rebranding can be a daunting project. Picking a partner to help you through the process is like handing your baby over to a stranger. OVO’s expertise and insights made us confident that we made the right choice. As we went through the process, your team continually impressed us with elegant and concise approaches in each of the many stages. You listened and created an end product that was truly “us”. We could not be happier. The results have brought many compliments from existing clients and partners, and have yielded more positive results from prospective clients

Sheri Fazleabas Review from Google

5.0 ★

Sheri Fazleabas's Review Sourced from Google

I've had the pleasure of working with the Deksia team since January, and I'm astounded by their continued expertise. I partnered with Deksia, thinking I would only hire them for a new logo, but now it feels like they are part of the company, invested in it, and producing the brand.

Sabina Morgenlaender Review from Google

5.0 ★

Sabina Morgenlaender's Review Sourced from Google

Working with DEKSIA has been an absolute pleasure! They've more than doubled our advertising engagement, and our CTR is at an all-time high. The team is not only fun and patient but also critical thinkers who really listen to our unique goals and tailor their strategies accordingly. I’m thrilled with the results and will continue to work with them moving forward. I highly recommend DEKSIA to anyone looking for a partner that truly invests in your success!

Liz Hilton Review from Google

2.0 ★

Liz Hilton's Review Sourced from Google

If you are the type of person to question and challenge your partners, Deksia is not a good fit for you. I identified a weakness in Deksia's business which they thought was strong and I was treated like I was crazy. I did recieve an apology for my mistreatment of and the gross mismanagement of my account. The fact remains that I was upsold on digital marketing while Deksia had no competent staff to manage my search engine marketing (SEM). In the 6 months we worked together they neglected to verify my google account, they neglected to connect my google tag (so there was no way to optimize) and they reported bad data to make themselves look good. For the entire time I was paying them (and google!) they had my brand name in every search term. This went on for over 6 months! Why didn't I catch it sooner? Because I had a baby. I had trusted them to take care of SEM so I wouldn't have to worry about it. Once I was out of my postpartum haze and I was able to look under the hood. I found that over 85% of their reported sales were attributed to my hard earned organic reach. And yet they would self congratulate themselves and ask me to raise my SEM budget. When I revealed this to them they tried every gaslighting technique in the book. They took advantage of my trust in them. Their marketing VP even asked why they should spend time doing a postmortem of their mistakes when they could be spending time "making me more money". How can you move on and improve if you never examine your mistakes? Even getting them to admit they made all these errors took me hiring a 3rd party to generate reports and attribution models so we could uncover the truth of Deksia's performance or in this case lack thereof. There was no effort to make things better even after I had spent 6 figures with them on various projects. Instead I was billed for another 2 months after ending the relationship because it was in our contract. If you are signing a contract with them- take that part OUT! I had to pay them for doing nothing while I was paying someone else to fix the mess they made. Adam Bird is the glue holding this house of cards together and the only reason I do not completely regret working with Deksia. I came to them to elevate my brand, Swaddelini. Adam did a phenomenal job unveiling the DNA of the brand and giving me a deeper understanding of my customer. Shelly is also very talented. She took the direction from Adam to create brand messaging and imagery that did exactly what I wanted it to do. Deksia has strong creative talent that can deliver a good product; unfortunately, they lack the technical expertise to bring it home and they lack the leadership to build long lasting customer relationships.