Bogdan Czako Customer Support Team Lead at Covantis S.A.

5.0 ★

Customer Support Review from Bogdan Czako

We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

Joseph Pinto Manager at Sweett

5.0 ★

Customer Support Review from Joseph Pinto

We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

José Manuel Val Merinero CFO at VR LIFE, SL

5.0 ★

Customer Support Review from José Manuel Val Merinero

We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

cornelia verden Web Developer at Cornelia Verden LLC

5.0 ★

eCommerce Development Review from cornelia verden

This Company is AMAZING, they are very professional. We hired them to build my website, and they did an EXCELLENT job. They continuously communicated with me during the development phase. If you want a beautiful, well-designed, professional website that has optimum functionabilty, You must go with Seasia Infotech. You can always expect excellent quality services from the professionals at Seasia Infotech.

Ryan Kenning Project Manager at NEC Financial Services

5.0 ★

Software Development Review from Ryan Kenning

HashStudioz Technologies is a huge contributor in helping us update our systems. They've built internal portals for our customer base and our dealer base, and as we continue to grow, we use them to enhance those two solutions they created for us. Regarding the process, we start with a meeting to lay out what we want, whether it's a solution or an upgrade to a solution. We look to them for advice and insight, what theyve seen, and what they think is the best way for us to go theres back and forth communication regarding getting everything set up. After that, they put out a great statement of work for us and have a kickoff meeting to start the task weve known each other for so long that everything is routinary. we are delighted with the functionalities that HashStudioz Technologies has developed over the years, which has streamlined our processes. we also praise their friendly approach to explaining things and making everything smooth.

Dan Moscatiello General Manager at The Training Center

5.0 ★

Software Development Review from Dan Moscatiello

We evaluated several proposals and HashStudioz Technologies provided a solution that best fit our organization. There were several vendors and we were satisfied with our options and ultimately selected Fingent. The software had to account for company data, student data, course data and bring those data points together in a complete CRM package. The software is effective and improving our business efficiency and performance. Overall, the engagement with HashStudioz Technologies yielded positive results.They collaborated well with us. Moreover, the team was responsive and accommodating to our needs and change requests.

Robert Learney Co-Founder & Director at Accunea Ltd.

5.0 ★

Software Development Review from Robert Learney

HashStudioz Technologies developed our devices UX/UI so we could view and pull data. The goal was to have interface capabilities to turn the data into explainer graphs and the ilk. At the beginning of the project, I provided HashStudioz Technologies team with Arduino-based demo boards that interacted with specialized frontend hardware that captured usable data. I also gave HashStudioz Technologies information about the protocol and data format I was using. HashStudioz Technologies delivered a usable UX/UI that met our needs within two sprints, despite working with hardware they had no experience with. we were satisfied with HashStudioz Technologies's work and project management we had sprint review meetings and project progress meetings with the project manager.

Meenakshi Bilwal Mid-Senior Level at CloudsR Technology

5.0 ★

Data Science Review from Meenakshi Bilwal

The solution provided by the Spiral Mantra team involved creating a data identity to identify and extract the right data when needed using DDL; this made it easier for the data team to extract data much faster when needed. The solution improved decision making with reports that are formed with processed data. This has not only improved their overall loan management system but has created a sustainable and future-proof pipeline of data.