Explore top back office outsourcing services in the United States that help companies streamline operations, cut overhead costs, and improve accuracy through expert administrative support.
We Have Researched the Best US Back Office Outsourcing Services For You
4 Companies-Rankings updated: September 07, 2026
We evaluate every agency on DesignRush according to expertise credentials and client satisfaction ratings. Some placements are sponsored.
Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Portland, Oregon
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
AnswerConnect Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mosquito Squad
Stormguard
Crash Hotel
Data sourced from the agency's DesignRush profile
AnswerConnect Reviews & Testimonials
Natalie Russell
Owner at Arkansas Healthcare Insurance
5.0★
Phone Answering Services Review from Natalie Russell
Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting.
Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes.
A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless.
Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.
Claire Riendeau
Real Estate Specialist at Engel & Völkers Charlotte
5.0★
Phone Answering Services Review from Claire Riendeau
Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)
Dr. Harris
CEO at Kitty Corner Cat Clinic
5.0★
Phone Answering Services Review from Dr. Harris
Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)
Reviews verified by DesignRush and sourced from the agency's profile
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MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Business Consulting
BPO
Show more
Location
Miami, Florida
Number of Employees
500 - 999
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
MiXBS, LLC Services
Call Centers
Phone Answering Services
Customer Support
Business Consulting
BPO
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CDEK
Buch
Ramayoga
Imark Tech
SovPlym
KNOVR
Data sourced from the agency's DesignRush profile
MiXBS, LLC Reviews & Testimonials
Kevin Swindlehurst
Airline Operations Supervisor at Flightworx Aviation
5.0★
Customer Support Review from Kevin Swindlehurst
If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.
Reviews verified by DesignRush and sourced from the agency's profile
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Nicoya Tech is a U.S.-based outsourcing and digital services agency that helps businesses reduce operational costs by 30% to 60% through offshore solutions. Specializing in BPO services such as customer support, data processing, and back-office operations, Nicoya Tech also offers web development and digital...
Top Services:
BPO
Customer Support
Location
Orlando, Florida
Number of Employees
Under 49
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
Nicoya Tech Services
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a dedicated team committed to providing our clients with a fully transparent end-to-end solution. Elevate your revenue cycle with our efficient services, available at rates as competitive as 3.99% of the collection. Our dedicated team is driven by the objective of delivering a comprehensive end-to-end...
Top Services:
BPO
Location
Columbia Heights, Minnesota
Number of Employees
250 - 499
Average Hourly Rate
$1/hr
Minimal Budget
Under $1,000
Zmed Solutions Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Healthcare Industry
Finance Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
Zmed Solutions Reviews & Testimonials
priscilla Atu-tetuh
Review from Google
5.0★
priscilla Atu-tetuh's Review Sourced from Google
Robb was very kind to reopen my case with BCBS to credential me.hi very patient in assisting explaining in detail what you need to do. He will also go out of his way to call the insurance and we had a three way conversation. That was very helpful. Thank you Robb.
Gabriel Eleda
Review from Google
5.0★
Gabriel Eleda's Review Sourced from Google
This credentialing company is dependable and communicates very effectively. They provide excellent customer service and consistently get things done in a timely manner.
Woke Enterprises
Review from Google
5.0★
Woke Enterprises's Review Sourced from Google
Zmed Solutions has been very professional and prompt in returning calls or following up on emails. They have been very efficient with the credentialing panel for two states and have kept me updated on the progress. You will not go wrong by selecting Zmed Solutions for your credentialing needs.
Reviews verified by DesignRush and sourced from the agency's profile
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Back Office Outsourcing Services in United States FAQs
What do back office outsourcing services in the United States do?
Back office outsourcing services in the United States handle internal business tasks that don’t face customers. This includes data entry, accounting, HR administration, payroll, IT support, document processing, and customer record management. These companies let businesses focus on core operations while experts manage routine tasks efficiently.
How do the best US back office outsourcing services help businesses improve efficiency and reduce costs?
The best US back office outsourcing services streamline repetitive work using automation, trained staff, and clear processes. This reduces payroll costs, lowers error rates, and speeds up operations. Companies save money on hiring and training while getting consistent results from specialized teams.
How much do back office outsourcing services in the United States cost?
Data entry, claims processing, payment handling, or virtual assistant tasks: under $25/hour
Finance and accounting outsourcing (FAO): $25–$49/hour
HR services: $25–$45/hour
Transcription: $15–$35/hour
Translation: $20–$60/hour
Content creation: $100–$149/hour
What factors affect pricing for back office outsourcing services in the United States?
The factors affecting pricing for back office outsourcing services in the United States include:
Task complexity
Skill level required
Software or tools used
Data volume
Contract length
Location and company reputation
How do I choose the right back office outsourcing services company in the United States?
To choose the right back office outsourcing services company in the United States, check their industry experience, service range, communication quality, data protection measures, and client reviews. Pick a company that offers clear pricing, scalable options, and regular performance reports.
How do top US back office outsourcing services ensure data security and compliance?
Top US back office outsourcing services use encrypted data transfers, restricted system access, NDAs, and secure cloud storage. Many follow standards like ISO 27001, GDPR, or HIPAA, depending on the industry, and conduct regular audits to prevent breaches.