AI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp is an AI-powered, human-led, and customer-centric data entry company. It offers data entry, mining, processing, conversion, and management, and document digitization as part of its overall BPO expertise. Proficient in 60+ languages, it has served 250+ clients like MasterCard and Calm...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Staff Augmentation
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Location
Wilmington, Delaware
Number of Employees
1000 & Up
Minimal Budget
$1,000 - $10,000
Portfolios Count
12 Projects Listed
SupportYourApp Services
Customer Support
Call Centers
BPO
Phone Answering Services
Staff Augmentation
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mastercard
Skylum
Waverly Labs
Softorino
Flibco
Data sourced from the agency's DesignRush profile
SupportYourApp Reviews & Testimonials
Bogdan Czako
Customer Support Team Lead at Covantis S.A.
5.0★
Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
Joseph Pinto
Manager at Sweett
5.0★
Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the
office to serve our growing global customer base. The team structure has evolved over time and now
includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social
Media Research support.
They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and
maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,
consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective
partner in scaling our customer support operations.
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.
We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
Reviews verified by DesignRush and sourced from the agency's profile
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What do data entry companies in the United States do?
Data entry companies in the United States take raw information, like forms, receipts, or spreadsheets, and turn it into clean, organized digital data. This way, they help businesses keep records updated, manage databases, and find information quickly without having to dig through paper files.Â
How do the best data entry companies in the United States ensure accuracy and data security?
To ensure accuracy, the best data entry companies in the United States use trained data specialists, double-check entries, and rely on software to catch mistakes. Â
For security, they use encryption, password protection, and strict access controls to keep client data private and safe.Â
How much do top United States data entry firms charge for their services?
On average, top United States data entry firms charge from $10 to $40 per hour, but rates can rise for large volumes, tight deadlines, or customized work. Â
What industries do the best data entry companies in the United States typically serve?
The best U.S. data entry companies usually serve healthcare, finance, legal, real estate, e-commerce, manufacturing, logistics, education, and marketing industries. Â
These sectors deal with a lot of documents, records, transactions, and compliance requirements that demand clean, accurate digital data.Â
How do I choose the right data entry company in the United States for my business?
To choose the right data entry company in the United States, look for:Â Â
Proven experience in your industryÂ
Strong accuracy ratesÂ
Clear data security policiesÂ
Positive client reviewsÂ
Good turnaround timesÂ
Pricing transparencyÂ
What makes top United States data entry firms different from offshore providers?
Top United States data entry firms follow strict compliance rules like HIPAA or GDPR and use secure systems to protect sensitive data. They have faster communication and higher accuracy standards.Â
Offshore providers may be cheaper, but U.S. firms often deliver better quality control, accountability, and reliability.