Our directory features top CRM consulting firms in the United States, assessed by 12 industry experts and informed by 650+ verified client reviews to help businesses identify the right CRM consultants.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
IIH Global offers innovative web, software, and mobile app development services tailored to your needs. As a trusted UK-based agency, we deliver reliable, scalable, and client-focused solutions to transform ideas into powerful digital products that drive growth, efficiency, and success...
Top Services:
- AI Development
- Web Design
- Software Development
- Web Development
- eCommerce Development
- Show more
- Location
- Gilbert, Arizona
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 17 Projects Listed
Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
USM, a prominent technology company, collaborates with leading global brands to offer services in Artificial Intelligence (AI) development, Mobile App Development, Chatbot solution, and Cloud Migration...
Top Services:
- Mobile App Development
- AI Development
- Software Development
- Wearables
- IoT
- Show more
- Location
- Ashburn, Virginia
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 5 Projects Listed
DigiPrima Technologies-Leading AI-driven software development, Generative AI, ERP Solutions, Custom Web and App Development, Data Visualization. we have successfully delivered 2,000+ projects across 40+ countries and 30+ industries, with 90%+ client satisfaction. Get 24 hours free development today!...
Top Services:
- AI Development
- IoT
- Cloud Consulting
- Mobile App Development
- Web Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 28 Projects Listed
Connect Cause helps nonprofits maximize their impact with flat-rate, unlimited IT support. We provide managed services, VoIP, cybersecurity, and cloud solutions designed for nonprofit budgets. Our mission is to make technology your advantage...
Top Services:
- IT Services
- Cybersecurity
- CRM Consulting
- Cloud Consulting
- Managed Services
- Show more
- Location
- Morrisville, North Carolina
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Dotsquares head office is based in Albourne (near Brighton and Hove), United Kingdom with international offices in the US, Australia, Europe, UAE, and has in-house development centres in Jaipur, India...
Top Services:
- Software Development
- Mobile App Development
- IT Services
- Web Design
- Digital Marketing
- Show more
- Location
- Bethesda, Maryland
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $11/hr
- Minimal Budget
- Under $1,000
AwsQuality is a technology consulting company helping businesses design, build, and scale reliable digital solutions. We work across Salesforce, AI, Cloud, DevOps, Mobile, and Web delivering measurable outcomes through engineering quality, transparency, and long-term partnership...
Top Services:
- Web Design
- Web Development
- Mobile App Development
- AI Development
- Software Development
- Show more
- Location
- Ruston, Louisiana
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Full-Service Digital Marketing Agency CTThe internet is the largest marketing tool so let us make it work for you! At Online Biz Builders we help your business grow its online presence and reach new audiences...
Top Services:
- SEO
- Digital Marketing
- Digital Services
- Web Development
- Web Design
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- Location
- Stamford, Connecticut
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- Under $1,000
With over 20 years in the CRM and Marketing Technology arena, Proven ROI caters to SMBs and Fortune 500s alike. As marketing automation consultants, we specialize in strategy, onboarding, and implementation...
Top Services:
- Digital Marketing
- CRM Consulting
- Web Development
- Web Design
- SEO
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
SemiDot Infotech is a top-notch web and mobile app development company in the UAE with a team of professional designers and coders...
Top Services:
- eCommerce Development
- Web Development
- Web Design
- Software Development
- Blockchain
- Show more
- Location
- Boulder, Colorado
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Tech Cloud Ltd is a global ITES company that offers all ITES services, including Image Post Production, Local & International SEO, SEM, Website Design & Development, Software Development, etc. Starting our journey in 2013, we have been putting a good smile on our clients from around the globe with consistent...
Top Services:
- Web Development
- SEO
- Digital Marketing
- Web Design
- Logo Design
- Show more
- Location
- Gainesville, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 8 Projects Listed
In the saturated market of Web Development, BiTechX tries to stand out by offering the maximum value for money. A website/web application we build is made sure to have flawless designs and sensitivity. From our cheapest solution to the most expensive ones, the differences are only in features. We never...
Top Services:
- Logo Design
- Branding
- Web Development
- Mobile App Development
- Software Development
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- Under $1,000
IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...
Top Services:
- IT Services
- Managed Services
- HR Outsourcing
- UI/UX Design
- IT Compliance Solution
- Show more
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
The Knox Digital Agency provides a comprehensive range of services. As part of our comprehensive marketing services, we provide search engine optimization (SEO), Google advertisements, social media ads, account management, website and landing page creation, and more in order to assist you in expanding your...
Top Services:
- SEO
- Email Marketing
- Location
- Vancouver, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- Under $1,000
We're a collection of innovative cybersecurity engineers, and we believe that our ideas can help shape a better future for your company. We pride ourselves on offering unmatched, devoted service while offering clever solutions for businesses of all sizes...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Warren, Michigan
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Range of offerings includes Salesforce, Microsoft Dynamics, Digital Transformation, Core Development, Zoho, NetSuite, and EDI integrations, all of which can help businesses start and establish their presence globally...
Top Services:
- AI Development
- IoT
- Mobile App Development
- Software Development
- DevOps Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Locus Marketing stands as a forward-thinking creative agency that empowers health and fitness professionals across North America by offering a comprehensive suite of high-caliber, results-driven products and services. As industry leaders, our primary emphasis is on ensuring client satisfaction, optimizing...
Top Services:
- Digital Marketing
- Web Development
- Email Marketing
- Graphic Design
- Business Consulting
- Show more
- Location
- Portland, Oregon
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Pioneering the field of digital security, we provide state-of-the-art solutions tailored to fortify your data and infrastructure. Our team of seasoned professionals is wholly committed to furnishing resilient, personalized safeguards against ever-adapting cyber threats, affording you peace of mind in an...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- Show more
- Location
- San Diego, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
CureMD's physician billing services are easy and stress free Our team of experts will handle all the complex details, so you can focus on providing excellent patient care...
Top Services:
- Software Testing
- AI Development
- Software Development
- CRM Consulting
- Call Centers
- Show more
- Location
- New York City, New York
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $35/hr
- Minimal Budget
- Under $1,000
Discover cutting-edge web and digital marketing solutions that drive growth and success...
Top Services:
- Web Design
- Web Development
- Digital Marketing
- SEO
- Content Marketing
- Show more
- Location
- Azle, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
SAASY CLOUD specializes in website design and development, offering Pipedrive CRM, Microsoft 365 for Business, and Google Workspace solutions. Additionally, we provide comprehensive IT consulting and project support for businesses...
Top Services:
- Web Design
- Web Development
- CRM Consulting
- SEO
- Content Marketing
- Show more
- Location
- Waconia, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
- Minimal Budget
- Under $1,000
We solve hard problems. Durable Programming works with clients across various industries including retail, manufacturing, finance, tourism, and technology. Flexible engagement models available...
Top Services:
- Software Development
- CRM Consulting
- ERP Consulting
- DevOps Consulting
- Web Development
- Show more
- Location
- Manchester, New Hampshire
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
MTI Tech helps businesses improve their digital presence and daily operations through web development, SEO, answer engine optimization, CRM automation, digital marketing, IT consulting, and back-office support...
Top Services:
- Web Development
- Software Development
- Mobile App Development
- Graphic Design
- AEO
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
We are a HighLevel Agency providing Expert Certified GoHighLevel Developers who design, build, and optimize your CRM, funnels, automations, and SaaS platforms so you can focus on growing your business instead of struggling with tech...
Top Services:
- CRO
- CRM Consulting
- Web Development
- Email Marketing
- Reputation Management
- Show more
- Location
- California, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Appicoders builds high-performance mobile and web applications designed to accelerate business growth. With expertise in strategy, design, and development, we create scalable digital experiences that drive engagement and deliver measurable results...
Top Services:
- Digital Services
- Branding
- eCommerce Development
- IoT
- AI Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Ksolves India Limited is an AI-first Software Development company delivering end-to-end digital transformation services across cutting-edge technologies such as AI, Big Data, Salesforce®, Odoo, and more...
Top Services:
- Software Development
- AI Development
- DevOps Consulting
- CRM Consulting
- ERP Consulting
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $49/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
CRM Consultants by City
CRM Consultants by State
Popular Services
Hiring Guide: How to Choose the Top CRM Consultants in the US
What can US CRM consulting agencies do for business?
Leading CRM consultants in the US help businesses implement and optimize CRM platforms to support revenue operations and customer management at scale.
CRM consultants help organizations:
- Centralize customer data across teams
- Automate sales, marketing, and service workflows
- Improve forecasting and reporting accuracy
- Increase user adoption and CRM ROI
- Scale customer operations as the business grows
CRM applications have been shown to increase sales by up to 29%, improve sales productivity by up to 34%, and enhance sales forecast accuracy by as much as 42%, according to Salesforce. And integrating CRM software with AI can lead to a 15% increase in repeat sales.
It follows that the US CRM market reached $17.4 billion in 2024 and is projected to grow to $35.5 billion by 2033, at a CAGR of 8.27%.
Over the past five years, revenue for CRM system providers in the US has increased at a 3.4% CAGR, reaching $45.3 billion.
What should US companies expect to budget for a professional CRM consultant?
The costs reflect the scale of the implementation, the level of customization involved, and the number of teams and systems affected.
Based on project budgets commonly listed by CRM consulting firms on DesignRush, US businesses can expect the following CRM consulting project cost ranges:
- Smaller CRM initiatives and early-stage projects: ~$1,000–$50,000+
Often covering audits, basic implementations, limited customization, or initial rollouts. - More complex CRM deployments: ~$25,000–$100,000+
These projects usually involve advanced automation, integrations, data migration, and multiple user groups.
Hourly pricing
Many US CRM consulting firms advertise hourly rates clustered in the $25–$55 range, while providers with deeper specialization or broader scope may charge around $100–$150 per hour.
Actual costs are influenced by:
- Platform expertise
- Project complexity
- Delivery model
- Post-launch support requirements
What is the normal project timeline for US CRM consulting services?
These projects are shaped by organizational readiness, system complexity, and the number of processes being implemented.
Most consulting engagements follow a phased delivery model:
- Discovery & requirements gathering
- Platform configuration & customization
- Data migration & integrations
- Testing, training & launch
- Post-launch optimization
Based on CRM implementation timelines reported by consulting firms in our directory and supported by industry benchmarks, normal project delivery windows include:
- Discovery and planning efforts: around 2–4 weeks
- Small-to-mid CRM rollouts: approximately 1–3 months
- Large or enterprise implementations: 6–12 months or longer
How to choose the best US CRM consulting company for your business?
With a large number of CRM consulting providers in the US market, selecting the right partner requires careful evaluation beyond certifications alone.
Businesses should consider:
- Clarity of objectives: Defining what success looks like — whether improving pipeline visibility, automating workflows, or enhancing customer experience.
- Platform and industry experience: Prior work with your CRM platform and familiarity with your business model can reduce implementation risk.
- Demonstrated delivery outcomes: Case studies that show how the firm handled configuration, integrations, and adoption challenges.
- Data and integration capabilities: Experience migrating data and connecting CRM systems with other business tools.
- Delivery structure and communication: Clear onboarding processes, timelines, and collaboration expectations.
How to find right provider on DesignRush that fits your budget?
We’ve curated a list of top CRM consulting agaency on DesignRush across multiple price points, so you can identify a vendor that's within your budget.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.
What questions should you ask before hiring one of these companies in the US?
Asking focused questions early helps reveal how a CRM consulting firm approaches delivery, collaboration, and long-term support.
Relevant Background
- Which CRM platforms does your team work with most frequently, and how deep is your expertise in each?
- Can you share recent CRM projects similar in scope, complexity, or industry to ours?
- What types of organizations do you most commonly support (SMB, mid-market, enterprise)?
- How do you stay current with platform updates, new features, and best practices?
Services and Processes
- How do you approach CRM customization and integrations to ensure scalability over time?
- What is your process for data migration, validation, and quality assurance?
- How do you handle change requests or evolving requirements during a project?
- Do you provide ongoing optimization, support, or managed services after launch?
Related to Your Project
- What timeline should we expect from discovery through rollout based on projects like ours?
- What does your user training and adoption strategy usually include?
- What level of involvement is required from our internal teams during delivery?
- How do you measure project success and define post-launch outcomes?
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Frequently Asked Questions About CRM Consulting Firms
What services do CRM consulting companies in the USA provide?
US CRM consulting firms help organizations select, implement, customize, and optimize customer relationship management platforms that centralize data and improve customer experiences.
Offerings vary by provider but most focus on the following core service areas:
- CRM strategy & platform selection: CRM needs assessment, vendor comparison, requirements gathering, and roadmap development.
- CRM implementation & customization: Platform setup, workflow automation, data modeling, custom objects, dashboards, and integrations.
- CRM migration & data management: Data cleansing, migration from legacy systems, system consolidation, and quality assurance.
- Sales, marketing, & service enablement: Sales pipeline design, marketing automation setup, customer service workflows, and reporting.
- Ongoing CRM optimization & support: System optimization, user adoption support, performance monitoring, and ongoing enhancements.
How much does CRM consulting cost in the United States?
The cost of CRM consultants can vary based on platform complexity, number of users, integrations, and the level of customization required.
Based on our agency listing data:
- Entry to mid-range CRM projects: From around $1,000–$50,000+, depending on scope, user count, and implementation depth.
- Larger CRM implementations and customizations: Expect $25,000–$100,000+ for advanced workflows, integrations, and multi-team deployments.
- Hourly rates: US companies commonly list hourly rates in the $25–$55 range, with some agencies advertising higher rates that extend into the low- to mid-hundreds per hour
When can clients expect ROI from a CRM consulting project?
Return on investment from CRM consultants tends to happen in stages, as adoption and optimization progress:
- Short term (1–3 months): Improved data visibility, cleaner pipelines, and reduced manual processes.
- Mid term (3–9 months): Increased sales productivity, better lead management, and improved reporting accuracy.
- Long term (9–18+ months): Higher customer retention, stronger forecasting, scalable revenue operations, and improved customer lifetime value.
What is the normal project timeline for US CRM consulting services?
CRM consultants timelines vary depending on business size, number of users, and system complexity. However, most US-based projects follow predictable timeframes:
- CRM assessment & planning: 2–4 weeks
- Small-to-mid CRM implementations: 1–3 months
- Enterprise CRM rollouts: 6–12+ months
- Optimization & enhancements: Ongoing
How do CRM consultant requirements differ across US industries?
CRM requirements vary by industry due to differences in customer journeys, compliance requirements, and operational complexity:
- B2B & Professional Services: Pipeline visibility, account management, and forecasting accuracy.
- eCommerce & Retail: Customer segmentation, omnichannel engagement, and marketing automation.
- Healthcare: HIPAA-compliant data management, patient engagement workflows, and reporting.
- Financial Services: Security, compliance, and complex customer lifecycle tracking.
- Technology & SaaS: Subscription management, usage tracking, and revenue operations alignment.