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GotPrint is an online printing services provider founded in 2001 and headquartered in Burbank, California. Catering to businesses and creative individuals, the company offers a broad range of print products from business cards and brochures to custom apparel and signage delivered with fast turnaround times...
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Nick Armstrong's Review Sourced from Google
Terrible Customer Service!Completely unprofessional and unhelpful. My four businesses have been going here for over 10 years at this point. Something must have changed in the last year or so because they do not do a good job and don't care about you as a loyal customer and refuse to help you. Their shipping has failed multiple times, and when you ask for help, they either have no answers or can't do anything. I spoke with a manager, he promised to follow up and never did. He told me he’d send a email and update me, that never happened. On top of that, he raised his voice at me, which was totally out of line. There are far better options out there. We found a company that did the same job for nearly $100 less, with free shipping. We got it rushed too! And was still cheaper! Avoid this place if you value your time, events, and money. And if their shipping messes up, good luck getting help from Got Print, they will do absolutely NOTHING to help you out. To them that’s just not their responsibility. They ruined a part of our event for their incompetence when I did everything I was supposed to do ordering. And even if shipping messed up, you still have a responsibility to help. I’m sure I’ll get some boiler plate response from them because I’m sure they’re too lazy to even do proper customer service. I’m not gonna call you back, you’ve lost my businesses and all my friends businesses.
Keren Marroquin's Review Sourced from Google
I was hesitant with all the terrible reviews I read, but I needed a foam board for a bridal shower welcome sign and Got Print was half the price from staples AND it was printed double sided which I needed since I’m hanging it from a rack that will see it on both sides. I also was close enough to Burbank where I could pick up and avoid the delivery chaos. So I figured I’d roll the dice. Staples was charging double and only single sided. This came out perfect!! Photos show my digital design and then the final product. Just what I needed. Thank you Got Print!I ordered at 8:50pm on July 1st and this was ready for pick up at 12pm on July 3rd. So fast (I did pay a few bucks more for rush production and for the drilled holes on top to hang with ribbon) but total was $42.Will be using again!
Delbert Kim's Review Sourced from Google
Update: I previously gave this company a 4 star, but I'm altering it to a 1 star. 14 days (9 business days) after placing an order, my materials are still "in production". No communication. It's undependable at this point and I'll no longer be using this company. ////// I've used this company a few times now for business cards and appreciate their speed. The consistency of the cuts could be better, but I don't have a large sample size to compare the quality of their cuts vs other companies... maybe it's as good as it gets. I have to knock off one star because of the shipping cost. For 600 business cards, their cheapest shipping option was over $19...
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