Daniel Melita Review from Google

1.0★

Daniel Melita's Review Sourced from Google

All I have to say is that this is the last email I sent to them:“Hi Jason and Natalia,We are writing to formally notify you that we will not be continuing marketing services beyond December. December is the final month for which payment has been made, and no additional payments will be issued after that time.To be direct, we are extremely disappointed in the continued decline in service, execution, and accountability over the past several months. Despite investing close to $20,000, the value delivered has not come close to justifying the spend. November and December in particular were especially frustrating, especially after we discussed, in person, an opportunity to correct course earlier this month. That opportunity was not taken.From the beginning, we were clear that we were seeking hands-on, in-house–style marketing support. When we needed that level of involvement most, it was not there. The growing gap between what was promised and what was delivered became impossible to ignore.Execution delays were a persistent issue. Tasks that we needed completed weeks earlier routinely took far longer than expected, and even basic deliverables required multiple revisions. Rather than reducing workload and friction, the process consistently added to it. That is not the outcome we hired a marketing team to deliver.Budget management was another point of disappointment. With an agreed monthly budget of $2,000–$3,000, it was frustrating to repeatedly be told that essential components of execution fell outside of that scope. From our perspective, this felt less like strategic planning and more like nickel-and-diming.We are also disappointed that our explicit direction to focus marketing efforts on memberships and core modalities was not followed. Instead, marketing efforts continued to center around my personal services, despite us being very clear from day one that this was exactly what we were trying to move away from. This was not a misunderstanding; it was a core directive that was repeatedly missed.Overall, this experience has been a significant letdown. We expected to work with a professional team that could take ownership, move with urgency, and operate as a true extension of our business. That expectation was not met.We do not need an explanation or rebuttal. The past five months speak for themselves. Had the level of service from the first one to two months been maintained, this message would not be necessary. For these reasons, we will not be continuing services into the new year.Please confirm receipt of this message and that no further invoices will be issued beyond December.We wish you both the best moving forward.”

Better Off Review from Google

5.0★

Better Off's Review Sourced from Google

I just want to say MAD Group has been phenomenal from the beginning. As a start-up I needed to make sure all angles were covered. MAD Group's team are a group of thinkers. They arranged for workshops to get an understanding of my business, my vision, my goals so they could come up with the best ideas for my branding. Everyone I dealt with was creative and contributed to an incredible outcome. I couldn’t be happier with the final results. My grand opening was a huge success, and they are constantly revising, renewing and creating new ideas to keep the message fresh and help bring me in more clients. Everyone goes above and beyond to make sure the message is just right. Their care and enthusiasm for my brand makes me feel like we are truly in this together. Thank you MAD Group.

Michaela Neatherton Review from Google

5.0★

Michaela Neatherton's Review Sourced from Google

I've worked with Les and Jacob Tyler since early 2022. Together, we spent more than a year working on the strategic development of our website; they approached our project with patience, understanding, flexibility, creativity, and collaboration. The entire Jacob Tyler team has been, and continues to be, an excellent creative partner, trusted advisor, and extension of Dempsey's marketing team. I cannot recommend working with them enough.

Cristin Smith Review from Google

5.0★

Cristin Smith's Review Sourced from Google

We recently worked with Jacob Tyler Agency on a direct mail campaign, and the experience exceeded every expectation. Their personalized approach, attention to detail, and commitment to understanding our brand’s voice and mission truly set them apart from other creative agencies.The design work was stunning, modern, and perfectly aligned with our holistic health aesthetic. Their team took the time to learn our goals, audience, and messaging, and delivered a mailer that was not only visually beautiful but strategically effective. We’ve already noticed increased engagement and positive feedback from our community.What really stood out was their collaborative process, fast communication, and ability to translate complex ideas into clean, compelling creative. From concept development to print-ready execution, everything felt seamless, professional, and high-quality.If you’re looking for a top-tier branding agency, creative design studio, or marketing partner that delivers high-impact design, strong strategy, and exceptional service, Jacob Tyler is the team you want. Highly recommend for any business seeking elevated brand identity, graphic design, or marketing support.

The Super Dentists Review from Google

5.0★

The Super Dentists's Review Sourced from Google

LMA has played a significant role in The Super Dentists growth since day one. Their knowledge of the latest advertising trends, such as OTT, and their decades of buying TV, radio, and more have contributed directly to our growth and expansion efforts.LMA's obsessive nature to constantly evaluate and improve has fine-tuned our approach and has ensured our team has met or exceeded our key goals year after year.When faced with tough decisions, the LMA team has been an excellent partner, providing a thorough perspective and options that have helped me make informed decisions that have led to success. LMA is a high-powered agency, and I strongly recommend working with them to take your marketing and strategy to another level.

Sarah Reid Review from Google

5.0★

Sarah Reid's Review Sourced from Google

LMA is a world-class agency & one-stop shop for all of your branding, PR, marketing, + advertising needs. Not only do they know digital and traditional media inside and out so that you don't have to, they are experienced in a wide array of industries from automotive to political (and more), and they think creatively to ensure their clients break through the noise in an increasingly cluttered marketplace. I've only been working with them for 6 months, but can already see why their partnerships last for decades. LMA is an extension of your team and doesn't hurt that they make great friends as well!

Scott Heath Review from Google

5.0★

Scott Heath's Review Sourced from Google

Fox 5 and LMA have had a wonderful / strong partnership for many years and and thanks to Jeff , Laurie , Lisa and team we look forward to our continued partnership!