Branding Review from Anonymous

I'm a department director at a consumer technology protection company, overseeing our website and Amazon channels. We engaged Netalico Commerce to implement our rebrand and completely overhaul our website's frontend.Netalico successfully implemented our new design and developed custom features for our e-commerce platform. They've become our web development partners, continuously adding integrations and improvements. Using Magento, PHP, and SQL, they built custom features including product registration for lifetime warranties and insurance claim management directly through our site.In 2021, they executed a complex multi-company project integrating our insurance plan data into POS systems across North America, enabling virtual insurance sales at retail locations.I work directly with Mark (CTO & Founder), Emily (E-Commerce Solutions Specialist), Bianca (Project Manager), and Lisa (Chief Design Officer). We've been working together since May 2020 on a monthly retainer basis.Netalico has executed all projects exceptionally well, consistently meeting deadlines and launch dates with accurate quotes. We communicate through weekly meetings, Slack, chat, and email.What impresses me most is their outstanding team structure. They have talented, highly skilled members organized efficiently for optimal project delivery. They make the client experience seamless.

Beauty Marketing Review from Anonymous

I manage a beauty brand, and we engaged Netalico Commerce to handle our web development and email marketing needs.After an initial strategy call to understand our priorities, Netalico Commerce developed a comprehensive plan to address our requirements. They now maintain our Shopify e-commerce platform and implement ongoing updates. The site features shopping capabilities, a blog, and class registration.Katherine, our Director of Operations and primary contact, leads the engagement with support from her design team. The results have been impressive - our conversion rate has increased, and they've outperformed previous developers in efficiency, response time, and organization. They consistently deliver on schedule and within budget, using Trello, email, and Zoom for seamless communication.Their standout quality is their ability to efficiently manage multiple projects simultaneously while maintaining high standards across all deliverables. Katherine excels at prioritizing our needs and finding effective solutions.Their onboarding process for new clients is excellent - I highly recommend utilizing Trello for optimal collaboration.

Website Redesign Review from Anonymous

I hired Netalico to redesign and develop our e-commerce site for our historic lighting and home decor business. We needed to modernize our outdated WordPress platform and handle our highly customizable products.Netalico rebuilt our site from scratch, creating a beautiful platform that seamlessly manages our complex product customization and integrates with external apps. They developed an efficient product page system and added content capabilities we previously lacked.We worked primarily with Bianca (project manager), a developer, and Lisa (designer). The site launched successfully and maintains our steady revenue stream while delivering the exact customer experience we envisioned.What distinguishes Netalico is their willingness to understand our unique needs rather than forcing us into a template. They listened carefully and tailored their approach accordingly.

Brian Yokely VP, Marketing at Strive Health

5.0★

Web Design Review from Brian Yokely

It isn't often that you find a partner like Big Drop and I cannot recommend their fantastic team highly enough. Projects like ours are no small feats and their dedication to producing a successful outcome for us is unparalleled by other agencies. In addition to superior project management, their creative and strategic teams leveraged our brand to develop an aesthetic that is absolutely first-in-class, with functionality to match, and we couldn't have done it without them. I look forward to expanding our collaboration in the future. We needed a website refresh, and Big Drop helped us produce the best possible product. The team's professionalism and expertise were evident throughout the project, resulting in a website that exceeded our expectations. Working with Big Drop was a smooth and productive experience, and we were thrilled with the outcome of our collaboration.

Michele Zappula AVP, Marketing Ops at Semperis

5.0★

Branding Review from Michele Zappula

Big Drop 100% gets who we are and what we need and we trust them completely. Their creative process is iterative and comprehensive, and have become a true extension of our team who has been fortunate to work with their top talent. We are consistently impressed by how well Big Drop brings forward concepts and ideas that have evolved our products and brand, and together, we have delivered some truly amazing items. I have been waiting to work with them, and it has easily been worth the wait. Working with Big Drop was instrumental in refining our brand identity and creating new digital properties. The agency polished our main brand and refreshed two sub-brands. It also developed four new digital assets. The team's creative vision and ability to interpret our goals were pivotal in achieving our desired outcomes. Big Drop's flexibility, knowledge, and commitment ensured it made adjustments to suit our specific needs.

Tiffany Carrell Scaled Onboarding Experience at Square

5.0★

Web Development Review from Tiffany Carrell

We engaged Big Drop to develop a new platform for our Academy community to enhance user experience. From the onset, the agency's commitment to understanding our community's needs has been evident, leading it to craft a tailored plan to address challenges faced by our sellers. Big Drop's proactive approach and dedication to delivering exceptional results guided our engagement, resulting in shared success without encountering any issues during the collaboration. We have been incredibly satisfied with Big Drop, hands down.