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  • Protect Your Business with the Best Managed IT Services

    FULLY MANAGED IT SOLUTIONS - Enjoy the Security and Innovation of Next-Generation Hardware & Software Protection from Ransomware...

    Top Services:

    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Cybersecurity
    • Managed Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000

    Ultimate Tech Support Services

    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Cybersecurity
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Education Industry
    • Energy & Mining Industry
    • Consumer Goods Industry
    Data sourced from the agency's DesignRush profile

    Ultimate Tech Support Reviews & Testimonials

    • Consulado Houston
      Consulado Houston Review from Google
      5.0

      Consulado Houston's Review Sourced from Google

      We contacted UTS for a very short notice job to install fiber between floors for a rushed move. They responded professionally and timely and did expert work to bring us live and operational at a competitive cost despite the tight time frame. Given the opportunity, I would gladly rely on them and the team they sent out again when next we have a more reasonable and planned needs execution.

    • Cheyenne Sabah
      Cheyenne Sabah Review from Google
      5.0

      Cheyenne Sabah's Review Sourced from Google

      I had the pleasure of working with the UTS TEAM. We acquired a new building with a lot of equipment left over from the past owners. His guidance and expertise helped us solve a lot of issues in a quick and efficient manner.

    • Azalia Benjamin-Mathis
      Azalia Benjamin-Mathis Review from Google
      5.0

      Azalia Benjamin-Mathis's Review Sourced from Google

      Hamza was AMAZING! I had an issue for several months, and could not resolve it-he fixed it in 10 minutes, and also gave me tips on how to prevent more issues in the future. HIGHLY RECOMMEND!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

Frequently Asked Questions

What services do IT outsourcing firms provide?

IT outsourcing companies provide on-demand services for network security, infrastructure management, disaster recovery, cloud services, data storage, general technical support, and sometimes, software development. The service entails hiring an external managed service provider (MSP) to handle various IT-related tasks and operate as an extension to the in-house team.  

The following IT services are commonly outsourced:  

  • Technical support  
  • Data security (security audits, malware protection, data backup and recovery)  
  • Tech infrastructure planning  
  • Helpdesk  
  • Application, software, database, and custom platform development  
  • Network management  
  • Web development/web hosting  
  • Telecommunications  
  • Infrastructure – hardware, software, network installation and support  
  • Data center management  
  • Data storage 

What are the different types of IT outsourcing?

When considering IT outsourcing service providers, businesses can choose based on location or collaborating model.  

Location-based IT outsourcing  

  • Offshore outsourcing: Relaying IT tasks to IT providers in distant countries to take advantage of lower labor costs. 
  • Nearshore outsourcing: Sending IT-related work to a company that shares a similar time zone or is geographically close. 
  • Onshore outsourcing: Outsourcing a third-party service provider located in the same country.  

Model-based IT outsourcing 

  • Staff augmentation: Hiring external IT specialists to join the in-house team temporarily and fill skill gaps without full recruitment. 
  • Dedicated team: Assigning a dedicated team that works exclusively for the contracting company. 
  • Managed services: Contracting a third-party company to provide network management services including call centers, network monitoring, and more. 

How much do IT outsourcing service providers charge for their services?

IT outsourcing service providers charge from $15 to $200+ per hour, depending on the services and the provider's location. When considering the cost-to-quality-ratio, businesses commonly hire Eastern European IT outsourcing firms, particularly from Poland, Lithuania, Romania, and Bulgaria. Here’s how other regions compare: 

Region  Average hourly rate 
North America  $100 to $200 
Western Europe $80 to $150
Eastern Europe  $30 to $70
South Asia $20 to $50
Southeast Asia  $15 to $40 
Latin America $25 to $60

 

What is the difference between IT consulting and IT outsourcing?

In simple terms, the difference between IT consulting and IT outsourcing is that consulting helps you decide what needs to be done, while IT outsourcing companies do it for you. 

An IT consulting firm studies the IT infrastructure, identifies problems, checks for vulnerabilities, and recommends what systems, tools, or processes you should use. By contrast, an IT outsourcing company takes over specific work, such as managing infrastructure, maintaining software, handling support, or running day-to-day IT operations. 

What industries hire most IT outsourcing firms?

The BSFI (banking, financial services, and insurance) sector outsources IT services the most. The majority of institutions in this vertical have a dedicated IT outsourcing firm that handles their software and cloud maintenance.  

Following as a close second are healthcare, retail, and eCommerce verticals. Businesses across these sectors hire IT specialists to accelerate their omnichannel, mobile, and personalization initiatives.  

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