Stephen Bozer Review from Google

1.0★

Stephen Bozer's Review Sourced from Google

We have our Microsoft 365 set up through JourneyTeam. Have not needed assistance in a long time, perhaps never. However, needed help today as all of my Microsoft applications stopped working despite our subscription still being in effect (I double-checked this).CANNOT GET THROUGH TO A PERSON TO GET ASSISTANCE GOING ON 3 HOURS> HAVE BEEN UNABLE TO GET THROUGH TO ANYONE - not sales, not support, not anyone. Absolute clown show.

Free Civilians Review from Google

1.0★

Free Civilians's Review Sourced from Google

On May 6, 2024, I walked into the ER emergency room on St. Mark's Hospital, which is the nurse she was not really hopeful. Asking for the doctor, she said he's not available for you. Asking for insert medication, she said, I do not have a virus. When I did ask her my third question about five days notes for my work to be off, she said she can't give me more than two days. At the end, they paid me And when I refused to pay that bill, they sent me to debt collection I called billing department, they said we can't do nothing for you. When I called billing collection, they said, do you have to go resolve this issue with St. Mark's billing?

Kalani Needham Review from Google

5.0★

Kalani Needham's Review Sourced from Google

JourneyTeam truly stands out for its amazing mission to bring useful, effective technology to the world. You can tell they genuinely care about making a positive impact—whether it’s through innovative solutions, smarter tools, or just making tech more accessible for everyone. Their focus on doing good while pushing progress forward feels refreshing and inspiring. It’s great to see a company that’s not just about the latest feature, but about making life better for real people.

Jo Wilson Review from Google

5.0★

Jo Wilson's Review Sourced from Google

I wanted to share some positive feedback regarding Equinox, our primary IT service provider.I've consistently received excellent service every time I've called or submitted a ticket. Their team is truly outstanding, and I couldn't ask for better support.Best,Jo

Jeff W Review from Google

5.0★

Jeff W's Review Sourced from Google

I greatly appreciate the opportunity to know Tyson B. and the whole group at Equinox. As someone who is "tech illiterate" I genuinely appreciate the trustworthy advice and guidance they give. They had reviewed an old laptop of mine that had crashed. Rather than try to upsell they gave me honest options and guidance that others did not give. You can know with confidence your IT needs will be met with superior customer service and knowledge. They put the WOW factor into the industry.

Kendra B Review from Google

5.0★

Kendra B's Review Sourced from Google

We’ve loved working with Tyson and the Equinox team!!! Technology can be a huge stressor for me, but they’ve really made it easy. No more days battling constant tech issues — they’re extremely helpful and responsive!