Best After-Hours Answer Services

4 Companies - Rankings updated: April 04, 2026

Every agency featured on DesignRush is vetted for expertise and client satisfaction to support your decision-making. Some listings may be sponsored.

Sponsored
United States × Pennsylvania ×

  • Hugo

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    • Transforming Customer Service in the Home Furnishings Industry
      Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
    • How Hugo Helped Yardzen Reimagine Landscapes
      Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★
      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

      Show more
    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★
      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

      Show more
    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★
      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile
    View Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • TechSpeed

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions.  [... see all TechSpeed reviews ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0★
      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

      Show more
    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0★
      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

      Show more
    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0★
      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile
    View Profile
    4.9 4.9 (12)
    3.2 3.2 (11)

  • Responsive Answering Service

    24/7 Virtual Receptionist & Answering Services

    Responsive Answering Service is a trusted communications solution offering the latest technology, reliability, and affordability to its clients.  [... see all Responsive Answering Service reviews ]
    Location
    Pittsburgh, Pennsylvania
    Number of Employees
    Under 49

    Responsive Answering Service Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Responsive Answering Service Reviews & Testimonials

    • Lana Goldenberg
      Lana Goldenberg Live Answering Agent at Noxster LLC
      5.0★
      Phone Answering Services Review from Lana Goldenberg

      Responsive Answering Service, true to its name, is a fantastic partner for all our phone answering needs. It's helped our business grow by screening calls, patching high priority calls immediately to Sales, and providing detailed reporting on our inbound calls. We appreciate the 24/7 availability and the attention to our custom instructions. Every team member at Responsive has been a pleasure to work with. We highly recommend Responsive for businesses across industries; particularly for small businesses with no in-house receptionist, and for overflow call management.

      Show more
    • Tony Junkin
      Tony Junkin Review from Google
      5.0★

      Tony Junkin's Review Sourced from Google

      Excellent choice if you are looking for an answering service! I compared several companies and this one seemed to be the best of all of them and it has been wonderful! Jessica and Deb were great helping get everything set up and they are very responsive. The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!

      Show more
    • Ranger Stardust-Kidd
      Ranger Stardust-Kidd Review from Google
      1.0★

      Ranger Stardust-Kidd's Review Sourced from Google

      DONT SHOP HEREWORST SERVICE WE EVER HAD.THEY ARE THE CHEAPEST AND YOU GET WHAT YOU PAY FOR...They nor picking up on calls, we had our phone company test system..The calls ring 7 times and goes to voicemail..We're basically retired we take certain project maybe 12 calls a month 5 weeks and they have not picked up 1 call as of yet..I should have not even hired them they blamed the phone company after that was disproven they blamed me.Like I was not doing my part to forward the calls.They then said we'll if you cannot help diagnose the problem we will cancel you...I can only say it clearly, the call comes in the call goes to you and gets sent back to our voicemail because you failed to pick up...I can only forward the call answering the call is up to you.These other review must be employees doing review for them..Most people with something bad will not bother writing one we take the time to be sure people know what we had to go thru and warn others.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Dr. David Markle Office
    • Hamby Roof Repair
    • Marietta Dermatology
    • Clairmont Pediatrics
    • Tri-Rivers Musculoskeletal
    Data sourced from the agency's DesignRush profile
    View Profile
    4.3 4.3 (1)
    4.8 4.8 (22)

  • Specialty Answering Service

    Fitting your call center requirements ideally

    SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales  [... view Specialty Answering Service profile ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    100 - 249

    Specialty Answering Service Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Specialty Answering Service Reviews & Testimonials

    • Sarah Gonzales
      Sarah Gonzales Review from Google
      5.0★

      Sarah Gonzales's Review Sourced from Google

      We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.

      Show more
    • Zoe Newbold
      Zoe Newbold Review from Google
      5.0★

      Zoe Newbold's Review Sourced from Google

      We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.

      Show more
    • S B
      S B Review from Google
      5.0★

      S B's Review Sourced from Google

      SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Advertising Industry
    • Accounting
    • Engineering
    • Energy Industry
    • IT Industry
    • Financial Industry
    • Legal Industry
    • Travel Industry
    • Retail Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
    View Profile
    4.8 4.8 (858)

Latest Trends Related to After-Hours Answering Services

What Is SIP Calling
Phone Answering Services

SIP Calling Explained: How It Works and Main Business Benefits

6,339
Cloud-Based Phone Systems
Phone Answering Services

Cloud Based Phone Systems Guide

3,997
Cost of an Answering Service
Phone Answering Services

Answering Service Cost Breakdown

8,186