Looking for the best reputation management companies in the USA to protect and strengthen your brand? We’ve curated a list of top agencies backed by a 4.5 average rating from 404 verified reviews. Compare them by budget or services to find the best reputation management agency for your needs.
Find a Top Reputation Management Company in the USA for Your Next Project
13 Companies-Rankings updated: September 09, 2026
Reputation management companies on DesignRush are assessed for ORM expertise, service effectiveness, and authentic client reviews. Some online reputation management listings may be paid.
PR Agency of the Year. Earned media, digital marketing, and GEO that move business.
5WPR, an integrated marketing and public relations firm, offers services to drive value and growth for its clients. The firm focuses on crafting customized PR and marketing campaigns to attract and engage target audiences while aligning with clients' brand ambitions...
Top Services:
Public Relations
Digital Marketing
Social Media Marketing
SEO
PPC
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Location
New York City, New York
Number of Employees
250 - 499
Average Hourly Rate
$175/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
7 Projects Listed
5W Public Relations Services
Public Relations
Digital Marketing
Social Media Marketing
SEO
PPC
Content Marketing
Event Marketing
Affiliate Marketing
Reputation Management
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The Trade Desk
All-Clad
Santa Margarita
Bowlmor AMF
Sparkling ICE
Avant
Jane Iredale
Zeta Global
KRUPS
SAP NS2
Data sourced from the agency's DesignRush profile
5W Public Relations Reviews & Testimonials
Anonymous
Founder at Camp Bow Wow
4.7★
Public Relations Review from Anonymous
5W has been such an asset to the growth of our brand over the years. They are responsive, sharp, and always on the mark when dealing with our franchises and the media around Camp Bow Wow. Franchise sales, unit revenue, brand recognition and franchise relations have all been influenced by our team there. They have been a huge part of our tremendous growth and we consider them part of the Camp Wow Wow family.
Anonymous
Sr. Director of Communications at Newport Healthcare
5.0★
Public Relations Review from Anonymous
5WPR has been an incredible partner for Newport Healthcare for many years and continues to exceed our expectations. Their media expertise is outstanding, and the team does an exemplary job understanding the intricacies and sensitivities of our field while helping us succeed in our mission to raise awareness and decrease the stigma of mental health issues.
Anonymous
Owner at Environ Skin Care
5.0★
Public Relations Review from Anonymous
As a national wholesale distributor for a pharmaceutical skin care line, we focus largely on B2B lead nurturing and must rely primarily on the 5WPR team to support our consumer outreach. We have been clients of 5WPR for just over a year and the team has secured nearly 3 billion impressions. The publications include national books such as Vogue, NewBeauty, Elle, StyleCaster, Well + Good, Who What Wear, Harper's Bazaar, InStyle, and many more. One of our main goals was also to secure coverage in regional publications and media to help support our medspa clients. 5WPR aligned with our strategy and has secured a multitude of smaller market publications and broadcast segments which has helped increase exposure for our amazing medspa practices and lifted product and treatment sales. 5WPR is extremely proactive in seeking out influencers that are a fit for our skin care brand and technology. When Hailey Bieber touted one of our products in a social post, 5WPR was swift at media hijacking, leveraging on the publicity and securing millions more impressions. The 5WPR team also keeps our brand in the hands of many editors with industry-relevant and thought-provoking story coverage. Our award submissions are carefully considered and submitted on our behalf. We very much appreciate the training and education that the 5WPR team has committed to as our brand has a lot of science and technology. The team has adopted our philosophy on education and continues to learn and harness ingredient and skin science to present our brand to the media. We feel that the 5WPR team is an extension of our staff family. We feel supported and very comfortable reaching out with our needs anytime. 5WPR listens to our ideas and collaborates to institute strategies that hit measurable goals.
Reviews verified by DesignRush and sourced from the agency's profile
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Founded in 2020, we've quickly become the trusted partner for brands seeking to amplify their voice and redefine success. Experience the difference with Brandinc PR where your story meets its full potential...
Top Services:
Public Relations
Social Media Marketing
Branding
Digital Services
Reputation Management
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Location
Austin, Texas
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
2 Projects Listed
Brandinc PR Services
Public Relations
Social Media Marketing
Branding
Digital Services
Reputation Management
Design Services
Digital Strategy
Digital Marketing
Content Marketing
Event Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Representative Daniel Pae
Dymanz Glaze
Live on Festival
PRSA
Mayor Stan Booker
Marie Detty Youth & Family Services
Agency Security Group
Amplify Africa
Data sourced from the agency's DesignRush profile
Brandinc PR Reviews & Testimonials
Gerard Longo
Founder/CEO at Underground Music Collective
5.0★
Public Relations Review from Gerard Longo
Brandi and her team are world-class PR professionals. They put an incredible amount of time and effort into ensuring their clients get the results they're looking for. Our platform has been featured on major media as a result of our collaborative relationship, and those opportunities continue to bear fruit through the years. 11/10 would recommend!
Dr. Syreeta Bond DBA, PMP
Owner at DrSyreetaBond.com
5.0★
Public Relations Review from Dr. Syreeta Bond DBA, PMP
Working with Brandi and her team have been an absolute joy! Brandinc PR booked so many podcast interviews, helped with booking my book tour, and found me articles to contribute to. I would have never had this amount of media coverage without them! Brandi is kind, honest, and filled with business ideas. She is the best!
Ryan McCormick
Review from Google
5.0★
Ryan McCormick's Review Sourced from Google
Brandinc PR is one of the top agencies in the country. Ms. Sims is total professional who is nothing but, attentive to her clients needs. Her team always provides exceptional service and I couldn't be happier with the experience. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile
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Theres Nothing More Powerful Than a United Group of Souls Ignited in a Common Cause.
Matter Consulting is the home of Steven Morris’ brand, culture, and business advisory work. Steven has been a trusted advisor to more than 3,000 business leaders at more than 250 global, national, and regional brands since 1994...
Top Services:
Branding
Reputation Management
Business Consulting
Market Research
Digital Strategy
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Location
San Diego, California
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$10,000 - $25,000
Matter Consulting Services
Branding
Reputation Management
Business Consulting
Market Research
Digital Strategy
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SHIFT is an integrated PR and communications agency specializing in B2B Technology, Healthcare and Consumer. With our Performance Communications approach, we create multichannel PR programs built for outcomes...
Top Services:
Public Relations
Reputation Management
Social Media Marketing
Digital Marketing
Creative Services
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Location
Boston, Massachusetts
Number of Employees
50 - 99
Average Hourly Rate
$1/hr
Minimal Budget
$10,000 - $25,000
SHIFT Communications Services
Public Relations
Reputation Management
Social Media Marketing
Digital Marketing
Creative Services
Design Services
Advertising
SEO
Content Marketing
Affiliate Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Citrix
Talkdesk
Vonage
Checkr
Arctera
Butterfly Networks
Included Health
McDonald's
Tripadvisor
Leslie's Pools
Data sourced from the agency's DesignRush profile
SHIFT Communications Reviews & Testimonials
Brianna Greene
Review from Google
4.0★
Brianna Greene's Review Sourced from Google
I havent used there services but the receptionist is always pleasant and everyone in the office is very accommodating
Reviews verified by DesignRush and sourced from the agency's profile
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Behrman Cesa Communications is a NYC public relations firm powered by media relations & influencer marketing, with a history of building top beauty & skincare brands...
Top Services:
Public Relations
Reputation Management
Social Media Marketing
Digital Marketing
Event Marketing
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Location
Jersey City, New Jersey
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Behrman Cesa Communications Services
Public Relations
Reputation Management
Social Media Marketing
Digital Marketing
Event Marketing
Branding
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BIG FISH PR is a boutique public relations agency that establishes clients as market leaders through earned media, GEO, PR campaigns, and corporate communications programs. BIG FISH captures greater mindshare & market share for clients. BIG FISH delivers boutique agency service, BIG agency outcomes...
Top Services:
Public Relations
Reputation Management
Branding
Event Marketing
Direct Marketing
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Location
Boston, Massachusetts
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
BIG FISH PR Services
Public Relations
Reputation Management
Branding
Event Marketing
Direct Marketing
Digital Marketing
Creative Services
Digital Strategy
Business Consulting
Affiliate Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Amazon
Formlabs
MIT Technology Review
ASUS
Arajet Airlines
Optimus Ride
Good RX
American Robotics
Ring
Flo by Moen
Data sourced from the agency's DesignRush profile
BIG FISH PR Reviews & Testimonials
Alexandra Cavaliere
Review from Google
5.0★
Alexandra Cavaliere's Review Sourced from Google
# Big Fish PR Review
**Holy crap, where do I even start with Big Fish PR.**
As VP of Her ALS Story, I’ve been around the block with agencies, and let me tell you - what Big Fish did for our Warrior Weekend was absolutely unreal.
These people are MAGIC. Like, I’m not even exaggerating. When we first talked to them about the Warrior Weekend, I could tell they immediately understood what we were trying to do. This isn’t just another event for us - it’s about bringing together warriors in the ALS fight and giving them a space to connect, heal, and find strength. And Big Fish? They got that from minute one.
The media coverage they landed for us was insane. We’re talking major publications - the kind of outlets that usually don’t give smaller nonprofits the time of day. But somehow Big Fish made our story irresistible to them. Every pitch felt strategic, every story placement felt meaningful. They didn’t just spray and pray with press releases. They crafted our narrative in a way that made editors actually care.
What blew me away was how they made our Warrior Weekend feel like THE event everyone needed to know about. The buzz they created wasn’t just noise - it was the right kind of attention that brought in the right people and resources.
But here’s the thing that really got me: they never made it feel transactional. Every conversation, every strategy session, every brainstorm felt like we were working with people who genuinely gave a damn about our mission. They celebrated our wins like they were their own family’s wins.
If you’re looking for a PR team that will fight for your cause like it’s their own, call Big Fish immediately. Don’t walk, RUN. These people are the real deal, and I can’t recommend them highly enough.
**Trust me on this one.
Leah Stavenhagen
Review from Google
5.0★
Leah Stavenhagen's Review Sourced from Google
Their amazing team went above and beyond to help our recent event get media coverage. Highly recommend!!
Laura Schmalstieg
Review from Google
5.0★
Laura Schmalstieg's Review Sourced from Google
I’ve been building brands for 15 years and have worked with many PR partners, but none have impressed me like BIG FISH. Their strategy, communication, processes, and talent for building relationships with publishers and media is unmatched. In just a few months, they landed major placements for Adoorn in Architectural Digest, Oprah, and Real Simple. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile
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Dorian Media Group Is a Creative Agency & Production Company.
Dorian Media Group is a creative agency & production company focused on brand development, content creation, and online marketing...
Top Services:
Video Production
WordPress Website Design
Branding
Reputation Management
Creative Services
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Location
Los Angeles, California
Number of Employees
Under 49
Average Hourly Rate
$250/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Dorian Media Group Services
Video Production
WordPress Website Design
Branding
Reputation Management
Creative Services
Video Marketing
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Uprite Construction
Versace
CBRE
SRS Real Estate Advisors
Edwards Lifesciences
Targus
Pacific Wave Events
Manscaped
Caldera Lab
Data sourced from the agency's DesignRush profile
Dorian Media Group Reviews & Testimonials
Nisa Kilam
Review from Google
5.0★
Nisa Kilam's Review Sourced from Google
Dorian Media Group is the perfect partner for any business looking to elevate their online presence. Their team is friendly, approachable, and always available to answer questions. I've seen a significant boost in my website traffic and sales since working with them. Five stars isn't enough - I'd give them ten! - Sarah T.
Kanyarat Sangkhawon
Review from Google
5.0★
Kanyarat Sangkhawon's Review Sourced from Google
Dorian Media Group has been a game-changer for my business! Their team is knowledgeable, responsive, and truly cares about delivering results. I've seen a significant increase in my online presence and customer engagement since partnering with them. Highly recommend! - Emily R.
Ryan Pautsch
Review from Google
5.0★
Ryan Pautsch's Review Sourced from Google
Working with Dorian Media was an amazing experience. He created exactly what we wanted and more for our company. The attention to detail and communication through the process was outstanding. I would highly suggest anyone to use them. My business grew over night after launching the site! I am beyond grateful and pleased with this group and would recommend them to anyone who wants to get the job done right.
Reviews verified by DesignRush and sourced from the agency's profile
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Praytell is a creative communications agency thats shaking things up. We believe social media, PR, and influencer marketing work best together. Rooted in strategic and creative thinking, we craft Creative That Earns whether its attention, sales, or a high five!...
Top Services:
Public Relations
Social Media Marketing
Video Production
Creative Services
Reputation Management
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Location
New York City, New York
Number of Employees
100 - 249
Minimal Budget
$10,000 - $25,000
Praytell Services
Public Relations
Social Media Marketing
Video Production
Creative Services
Reputation Management
Digital Strategy
Branding
Graphic Design
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Under Armour
Clairol
Electrify America
Destination Canada
Air New Zealand
Fender
New Orleans & Company
Peet's Coffee
Goose Island
On the Rocks
Data sourced from the agency's DesignRush profile
Praytell Reviews & Testimonials
Brandon Breach
Review from Google
5.0★
Brandon Breach's Review Sourced from Google
Olivia was fantastic to collaborate with on a project! Look forward to working with these guys again.
A R
Review from Google
1.0★
A R's Review Sourced from Google
Horrible place. The owner is classless, disrespectful and tacky. Do not go to this agency. If I were to rate zero stars I would.
Reviews verified by DesignRush and sourced from the agency's profile
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A team-propelled digital marketing agency with a tight-knit group of talented individuals who share a deep love for this field and a commitment to providing outstanding results for our partners...
Top Services:
Branding
Digital Marketing
Reputation Management
Social Media Marketing
eCommerce
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Location
Palo Alto, California
Number of Employees
50 - 99
Minimal Budget
$10,000 - $25,000
BrandAid Services
Branding
Digital Marketing
Reputation Management
Social Media Marketing
eCommerce
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Ranked as one of the fastest growing agencies in the nation by Inc. Magazines Inc. 5000 list, Local Search Group provides custom and modern digital marketing solutions for clients in the automotive, retail, furniture and medical industries...
Top Services:
SEO
Social Media Marketing
Digital Marketing
Email Marketing
Reputation Management
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Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$250/hr
Minimal Budget
$10,000 - $25,000
Local Search Group Services
SEO
Social Media Marketing
Digital Marketing
Email Marketing
Reputation Management
Graphic Design
Public Relations
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MarketDing specializes in delivering enterprise-grade web solutions and digital marketing services to established organizations. We combine technical expertise with strategic insight to create websites and marketing systems that drive consistent results. Our clients rely on us for professional, scalable...
Top Services:
Web Design
SEO
Content Marketing
Branding
Logo Design
Show more
Location
Miami, Florida
Number of Employees
Under 49
Average Hourly Rate
$500/hr
Minimal Budget
$10,000 - $25,000
MarketDing Services
Web Design
SEO
Content Marketing
Branding
Logo Design
Social Media Marketing
Reputation Management
PPC
Email Marketing
CRO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The HOW Agency serves as the digital extension of the 5W network of agencies, representing a comprehensive digital enterprise born from the intersection of discourse and culture. Our mission is to foster brand expansion, wield conversational influence, and, ultimately, deliver measurable growth for our...
Top Services:
Digital Services
Digital Marketing
Media Buying
Social Media Marketing
Email Marketing
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$175/hr
Minimal Budget
$10,000 - $25,000
The HOW Agency Services
Digital Services
Digital Marketing
Media Buying
Social Media Marketing
Email Marketing
eCommerce
Creative Services
Reputation Management
Content Marketing
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BPM-PR Firm provides national and international PR services across all industries. We are hailed as one of the best PR companies for those aiming to keep their names top of mind for consumers within the press...
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$149/hr
Minimal Budget
$10,000 - $25,000
The Mane Choice
The Moulin Rouge
Bellabeat Inc.
Data sourced from the agency's DesignRush profile
BPM-PR Firm Reviews & Testimonials
Marisol Tamaro
Review from Google
5.0★
Marisol Tamaro's Review Sourced from Google
Monique and her team have been fabulous business partners. They've enhanced visibility of our brands, secured on-going top media placements and played a pivotal role in implement high engagement, well attended PR events. If you're looking for a PR agency that knows how to make a meaningful impact and can be a true extension of your team, then look no further. Their commitment to the business and level of service is top notch.
Urska Srsen
Review from Google
5.0★
Urska Srsen's Review Sourced from Google
We worked with BPM on our press outreach and product launch strategy and had a great experience. The team was responsive, professional, and easy to collaborate with throughout the process. Monique, the founder, is an exceptional partner. She is dedicated, thoughtful, and always willing to go the extra mile for her clients. Her commitment to building long-term relationships truly distinguishes BPM. We highly recommend them to anyone looking for strong media and press support.
Bill D
Review from Google
5.0★
Bill D's Review Sourced from Google
Our organization has had the pleasure of partnering with BPM for our media relations needs, and we can recommend them without reservation. The quality of their team is evident in the strategic counsel and results they provide. Furthermore, their client service is exemplary; every query and need is met with a prompt and thorough response. For any business seeking a professional and highly effective PR firm, BPM is an excellent choice.
Reviews verified by DesignRush and sourced from the agency's profile
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Reputation management directly affects revenue and trust.
Reputation management typically includes:
Monitoring brand sentiment across search engines, review platforms, social media, news sites, and online communities
Managing reviews and ratings, including responding to feedback and encouraging positive customer experiences
Improving search visibility by promoting favorable content and addressing harmful or misleading material when appropriate
Crisis and issue response to contain negative press, complaints, or reputational risks
Content and presence management to ensure brand-owned channels accurately reflect company values and messaging
In the U.S., 67.7% of consumers say online reviews influence purchasing decisions, and buyers read an average of 9-10 reviews before making a purchase. Poor brand perception can cost businesses up to 14.7% in lost revenue, while positive reviews increase trust and conversions.
How much do reputation management companies in the USA charge?
Reputation management pricing in the United States ranges between $100 and $500 per hour or $5,000 and $20,000 per engagement. Final billing will depend on agency scope, engagement size, and time commitment. Here’s what you can expect:
Average hourly rate: According to DesignRush data, the top reputation management firms charge an average of $107 per hour.
Lower minimum budgets: 19.5% of agencies accept projects with a minimum budget under $1,000.
Higher minimum budgets: Only 0.7% of agencies require a minimum project budget of $50,000, showing that fewer agencies operate at that entry point.
Typical engagement cost: Online reputation management solutions generally range from $5,000 to $20,000.
Time commitment: These engagements typically involve 50-200 hours spread over several months, depending on the scope and complexity.
Can a business rebuild trust after reputational damage?
Yes, they can absolutely rebuild trust after reputational damage.
Research shows that 90% of consumers trust brands more when they openly acknowledge mistakes, and thoughtful responses to negative reviews lead 33% of customers to update or remove critical feedback.
Companies with mature reputation management strategies recover up to three times faster, often within weeks rather than months, by addressing issues head-on instead of staying silent.
If you’re in this situation, a reputation management agency will help you do the following:
Assess the impact by tracking sentiment, reviews, customer churn, and revenue signals.
Align internal stakeholders so leadership, legal, PR, and support teams share one consistent response.
Respond transparently with explicit acknowledgment and visible corrective actions.
Engage directly with feedback to demonstrate accountability and regain confidence.
Reinforce positive trustsignals by amplifying verified reviews, testimonials, and earned coverage.
What’s the difference between brand management and reputation management?
Brand management and reputation management influence how a company is perceived, but they serve different purposes. Specifically, brand management focuses on the image a company intentionally creates.Reputation management, on the other hand, reflects how a company is actually perceived based on real-world behavior.
Here’s a more detailed breakdown of their differences:
Brand Management
Reputation Management
Brand identity, positioning, and messaging
Visual elements like logos and design systems
Customer experience across marketing channels
Customer reviews and ratings
Employee and leadership actions
Media coverage and public response to issues
How brands handle feedback, complaints, and crises
With 81% of US consumers saying they must trust a brand before buying, both brand management and reputation management play a crucial role in revenue and growth.
Is reputation management different for small businesses vs. large enterprises?
Yes, reputation management looks very different for small businesses and large enterprises, mainly due to visibility and risk exposure.
For small businesses, it’s highly immediate and localized. Most customers discover small brands through search results and reviews, and 90% of consumers say positive reviews influence their buying decisions.
With fewer brand touchpoints and limited margin for error, even a small number of negative reviews can directly impact sales. As a result, these companies have their reputation management provider focus on:
Monitoring and responding to reviews
Local search visibility and credibility
Consistent customer experience and feedback
As for large enterprises, reputation management operates at a broader level. It typically involves:
Cross-functional coordination across PR, legal, HR, and leadership
Ongoing media and sentiment monitoring
Governance, leadership visibility, and crisis preparedness
Proposals