Daniel Melita Review from Google

1.0 ★

Daniel Melita's Review Sourced from Google

All I have to say is that this is the last email I sent to them:  “Hi Jason and Natalia, We are writing to formally notify you that we will not be continuing marketing services beyond December. December is the final month for which payment has been made, and no additional payments will be issued after that time. To be direct, we are extremely disappointed in the continued decline in service, execution, and accountability over the past several months. Despite investing close to $20,000, the value delivered has not come close to justifying the spend. November and December in particular were especially frustrating, especially after we discussed, in person, an opportunity to correct course earlier this month. That opportunity was not taken. From the beginning, we were clear that we were seeking hands-on, in-house–style marketing support. When we needed that level of involvement most, it was not there. The growing gap between what was promised and what was delivered became impossible to ignore. Execution delays were a persistent issue. Tasks that we needed completed weeks earlier routinely took far longer than expected, and even basic deliverables required multiple revisions. Rather than reducing workload and friction, the process consistently added to it. That is not the outcome we hired a marketing team to deliver. Budget management was another point of disappointment. With an agreed monthly budget of $2,000–$3,000, it was frustrating to repeatedly be told that essential components of execution fell outside of that scope. From our perspective, this felt less like strategic planning and more like nickel-and-diming. We are also disappointed that our explicit direction to focus marketing efforts on memberships and core modalities was not followed. Instead, marketing efforts continued to center around my personal services, despite us being very clear from day one that this was exactly what we were trying to move away from. This was not a misunderstanding; it was a core directive that was repeatedly missed. Overall, this experience has been a significant letdown. We expected to work with a professional team that could take ownership, move with urgency, and operate as a true extension of our business. That expectation was not met. We do not need an explanation or rebuttal. The past five months speak for themselves. Had the level of service from the first one to two months been maintained, this message would not be necessary. For these reasons, we will not be continuing services into the new year. Please confirm receipt of this message and that no further invoices will be issued beyond December. We wish you both the best moving forward.”

Better Off Review from Google

5.0 ★

Better Off's Review Sourced from Google

I just want to say MAD Group has been phenomenal from the beginning. As a start-up I needed to make sure all angles were covered. MAD Group's team are a group of thinkers. They arranged for workshops to get an understanding of my business, my vision, my goals so they could come up with the best ideas for my branding. Everyone I dealt with was creative and contributed to an incredible outcome. I couldn’t be happier with the final results. My grand opening was a huge success, and they are constantly revising, renewing and creating new ideas to keep the message fresh and help bring me in more clients. Everyone goes above and beyond to make sure the message is just right. Their care and enthusiasm for my brand makes me feel like we are truly in this together. Thank you MAD Group.

Matthew de Lira Review from Google

5.0 ★

Matthew de Lira's Review Sourced from Google

Jeff Berner is fantastic and works through finding the most effective strategies and ideas. He stays on top working with direct leads and monitoring the spend. You get a team of people working with you to enhance your business and Jeff does an amazing job!

David Breston Review from Google

5.0 ★

David Breston's Review Sourced from Google

ILawyer is both a small company and big enough company to take care of your needs. I have been using them for over a decade with outstanding results. It's nice to know I can count on them to deliver results.

Alex Sillman Review from Google

5.0 ★

Alex Sillman's Review Sourced from Google

Lucas has been a great partner for our company going above and beyond to find solutions to make our website functionality work seamlessly from front to back. His demeanor is unflustered by challenges and roadblocks. Highly recommend and we will keep working with MBM!

Cameron Burn Review from Google

5.0 ★

Cameron Burn's Review Sourced from Google

Lucas and his team did an amazing job helping us create a new web site for our neighborhood association. They walked us through everything from best-practices in setting up an e-commerce site to selecting appropriate design features. Lucas was also instrumental in keeping us on deadline and set up regular check-in meetings to keep the project moving forward. We highly recommend Lucas and Mission Bay for any web design services!

Admin MDEP Review from Google

5.0 ★

Admin MDEP's Review Sourced from Google

We hired Mission Bay Media to redesign our structural engineering firm website and the end result was better than we could've expected! Our original design was minimalist with black and white tones and we wanted to change it to something more exciting and appealing. We had two initial meetings with Lucas to go over our ideas, he listened to what we wanted and delivered perfectly. He was always available if we had a question or wanted to further discuss anything and offered amazing suggestions. We are so appreciative that he made sure we knew how to update our website as-needed through a video demonstration. We recommend Mission Bay Media to everyone, you won't be disappointed!

nelly kinyanjui Review from Google

1.0 ★

nelly kinyanjui's Review Sourced from Google

If you’re looking for convenience, this is not the place. They advertise delivery in about 25 minutes, but it consistently takes 2 to 3 hours. (I only live 15mins away). I’ve given them multiple chances because their deals used to be good, but it’s just not worth the hassle anymore. They’ve also given me the wrong order before and told me I had to come back in person to fix it only to find out they were out of the item and substituted it without saying anything. customer service seems to be lacking. Most companies accommodate you due to the inconvenience they don't seem to carry here. Overall, not reliable and not worth the inconvenience.

Ian Ramdass Review from Google

5.0 ★

Ian Ramdass's Review Sourced from Google

Liliya was amazing. She helped me find exactly the product I needed. Thankfully they are now open at 8 am. She also offered me promotions in order to maximize my purchase. She is an excellent sales person. RNR is now my go to dispensary.Thank you Liliya

cain Review from Google

5.0 ★

cain's Review Sourced from Google

SOFIA KEON AND JOHN ARE THE BESTTT!!!!!!! We came in between spots on my birthday and they were so chill so knowledgable and friendly!!! Seriously some awesome staff like they made our night