SmartSites: DesignRush’s Featured Social Media Marketing Agency in San Diego

SmartSites is a leading social media agency with a strong presence in San Diego and other major U.S. cities. It was founded by co-CEOs Alex and Michael Melen, who bring extensive experience in digital marketing.

The agency provides full-service social media marketing tailored to each platform, including Facebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter). Its expert team develops customized strategies to enhance brand awareness, manage reputation, grow a loyal following, and drive conversions.

• More than $100 million sales generated for clients
• Delivered 3,000% increase in quality followers for one client
• 282 case studies, including 23 focused on social media marketing

SmartSites Has Been Entrusted for San Diego social media marketing by the Following Clients:

What a Social Media Marketing Agency Can Do for Your Business

A social media marketing agency helps businesses build and manage their online presence across various platforms by running targeted campaigns, creating engaging content, analyzing performance, and interacting directly with customers. These strategies drive brand awareness, enhance customer engagement, and lead to potential sales growth:

• Content creation and strategy maintain high engagement with high-quality blogs, videos, and infographics
• Community management builds positive interactions and addresses customer concerns by responding to comments, messages, and reviews
• Campaign management designs and runs targeted ad campaigns across different social media platforms to reach specific demographics and achieve marketing goals
• Influencer marketing expands the brand's reach by connecting it with a broader audience
• Social media analytics and reporting track key metrics to measure campaign effectiveness and identify areas for improvement
• Platform optimization enhances social media profiles on different platforms with relevant branding, visuals, and descriptions
• Competitive analysis monitors competitor activity on social media to identify trends and opportunities

When social media marketing is done right, it can increase website traffic, generate leads, and fuel sales growth. On the other hand, poor social media management can harm a brand's reputation, alienate customers, and slow down business growth.

Why Choose SmartSites for Your Next Social Media Marketing Campaign

SmartSites is known for:

• Helping over 1,000 businesses from diverse industries
• Having a team of over 300 digital marketing experts, including specialists in social media marketing
• Helping one client achieve a 24k% increase in page reach and a 200% increase in page followers
• Over 900 websites successfully launched and supported by social media marketing

SmartSites May Not Be Best Fit For

SmartSites may not be best fit for:

• Businesses looking to achieve quick results in a short period of time
• Clients who prefer more face-to-face meetings over receiving updates via email or using communication tools
• Companies that are unwilling to collaborate with a team across different locations or time zones.

Outstanding Social Media Marketing Services Offered by SmartSites

SmartSites drives engagement and conversions for numerous San Diego businesses through expert social media services, including:

• Facebook + Instagram management

  SmartSites helps brands build trust and enhance their reputation on Facebook and Instagram by fully relying on these platforms to increase organic reach. A strong social media strategy on today’s most popular platforms is crucial for connecting with current audiences and expanding online presence.

• X (formerly Twitter) management

  SmartSites keep brands relevant on X by delivering quick, engaging content in 280 characters or less. By tapping X's massive user base of over 330 million monthly active users, the San Diego social media marketing company boosts brand awareness and foster audience engagement. Incorporating multimedia like videos and GIFs further boosts reach and interaction, ensuring higher engagement rates for more effective content performance.

• LinkedIn management

  The San Diego social media marketing company offers effective strategies to market B2B businesses on LinkedIn, the leading platform for professional connections. Through organic LinkedIn social media management, it helps businesses build brand awareness, establish a strong reputation, and connect with ideal clients.

• Video for social media

  SmartSites provides intuitive video solutions to enhance social media presence on TikTok and other platforms. Video content is proven to increase brand awareness, drive engagement, and humanize a brand by delivering informative, engaging posts. By optimizing video on platforms like TikTok, Instagram Reels, and Facebook Reels, SmartSites helps businesses boost reach, drive traffic, and support retargeting efforts.

• Influencer marketing

  SmartSites taps into the power of influencer marketing to help brands connect with their target audience and drive brand awareness through trusted, authentic influencers. Its proven process builds a strong base of brand ambassadors, enhancing online presence and authority. The dedicated influencer marketing specialist curates a tailored list of influencers, providing detailed insights on follower size, engagement rates, and audience demographics to ensure campaign success.

SmartSites Has Made Its Mark in Different Industries

SmartSites’ social media marketing expertise has helped clients from different industries grow their ROI and increase page visits. Below are just a few examples of the results clients achieved after working with SmartSites:

• Auto dealership

  • 82% increase in post likes for Audi New Rochelle
  • 100% increase in followers for Manahawkin Kia
  • 37% increase in Facebook page visits for Hi Lo
  • 99% page growth for Porsche Brooklyn

• Healthcare

  • 310% increase in Facebook profile visits for Biotral
  • 100% increase in TikTok reach for Carrying Dreams
  • 523% increase in Facebook reach for North Texas Allergy & Asthma Associates

• Retail

  • 100% increase in engagement for Gaia Coffee Roasters
  • 123.4% increase in Instagram reach for GV PA Group
  • 748% increase in Facebook reach for NiCabanos

• Home improvement and construction

  • 700% increase in new Facebook page likes for Honey Do Men
  • 1.8k% increase in Facebook reach for Paddy’s
  • 245% increase in Instagram reach for PE Builders
  • 307% increase in followers for Roof EZ

• Marketing services

  • 79% increase in page impressions for The Newton Group
  • 100% increase in page reach for Tampa Greek Festival

• Real Estate

  • 100% increase in paid reach for Diamond Home Sales

See Why Businesses Choose SmartSites for Exceptional Social Media Marketing Services

1. Inbound Marketing for an SMS Marketing Platform

“I have mutual clients with SmartSites as they handle the online marketing strategy for some of the companies that I work with. I have worked with Brian specifically from SmartSites for about half a year now and he has been a pleasure to work with. He has done great work with helping his clients continue to grow during these difficult times.”

- Jordan Miller
Customer Success Manager at Recart

2. Social Media and SEO for a Flooring Material Supply Company

"Michael and his company do an excellent job handling my SEO and social media. I started using (SmartSites) the last 6 months of the year and my entire business grew by over 30% from one year to the next. They make it easy and the results are amazing!"

- Matthew Jorgensen
Owner at Foundation Flooring

3. Social Media and Digital Marketing Services for a Collections Agency

"Alex and his associates are consummate professionals and have helped grow my business from a weed to an oak tree. I am flooded with calls because of their hard work. We have seen a return on our investment ten times over. My brand is now thriving thanks to SmartSites."

- Sam Lima
Owner of HF Collections Agency

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Certifications

Awards & Recognitions

Press Mentions

• PR Distribution — Digital Marketing Services From SmartSites Now Available On GSA Schedule
• Google — SmartSites is a Premier Google Partner
• Inc — SmartSites Inc5000 Fastest Growing Company 8x
• Digital Dealer — Embracing Essential Digital Media Mix
• NJBiz — NJBiz Top 250 Privately Owned Companies
• Apple — How to Become a Fastest Growing Company
• DesignRush — SmartSites on PPC Success in Digital Marketing

FAQs About SmartSites

Q1: Why do San Diego businesses choose SmartSites for social media marketing needs?

A1: San Diego businesses choose SmartSites for their social media marketing needs because of its full-service approach. The agency offers customized strategies that include optimized profiles, monthly content calendars, and custom graphics to elevate a brand's presence. SmartSites also responds to comments and boosts posts to increase visibility. Clients work closely with social media specialists to ensure they’ve used the right tone, visuals, and hashtags. This highly personalized attention helps businesses connect with their target audience and achieve better results.

Q2: What makes SmartSites different from other agencies?

A2: SmartSites stands out from other agencies due to its emphasis on active engagement and profile management. The agency doesn’t just create impressive profiles, but it also builds meaningful interactions to boost organic reach and enhance brand reputation. Its social media management includes responding to comments, organic growth strategies, and inviting new followers. SmartSites also helps clients choose the best platforms for their business and audience, ensuring their content reaches the right people.

Q3: How does SmartSites measure success?

A3: SmartSites measures social media marketing success through key performance indicators (KPIs), such as engagement rate, reach, and follower growth. Its team carefully tracks interactions, such as likes, comments, and shares, and checks how many people have seen the content. Other crucial factors for assessing campaign effectiveness include website traffic generated from social media and conversion rates (actions taken, such as purchases or sign-ups). These metrics will evaluate whether the social media strategy is meeting its goals and driving desired outcomes.

Q4: What is the onboarding process of SmartSites like?

A4: SmartSites’ client onboarding process starts with a discovery meeting to understand the client’s goals and target audience. The team reviews the client’s current social media presence and creates a custom strategy tailored to their needs. After developing the strategy, the San Diego social media marketing company begins to create content and graphics that match the brand’s identity. Throughout the process, the team maintains open communication with the client to ensure the campaign stays on track and meets expectations.

Q5: What is SmartSites’ process for completing social media marketing projects?

A5: SmartSites' process begins with a highly detailed setup, including profile optimizations, creating new graphics if necessary, developing a tailored strategy, discussing goals, and conducting thorough hashtag and competitor research.

Once the groundwork is established, SmartSites creates monthly content and graphics for client approval. Throughout the month, the team implements engagement tactics and boosts posts to support growth and awareness goals. Finally, the San Diego social media marketing company monitors the results using data and analytics to identify areas for campaign adjustments and uncover new opportunities.

Q6: What is SmartSites’ average hourly rate and minimal budget?

A6: SmartSites charges an average hourly rate of $100, with a single social media marketing or advertising project typically costing less than $10,000, according to client testimonials.

However, the exact pricing of its services depends on project scope, number of platforms, and goals. For a clearer understanding of the factors that influence social media marketing costs, DesignRush offers a comprehensive guide on the latest industry standards.

Case Studies by SmartSites

While client testimonials show the satisfaction with SmartSites, we believe that numbers speak louder. To help you better understand the measurable success SmartSites has achieved, we have compiled the following list of case studies that reflect the social media agency’s proficiency and expertise in managing multiple social media platforms. SmartSites' expert team works as an extension of a client's marketing team, creating strategies that help businesses reach their online goals — whether it's boosting visibility, increasing followers, or improving profitability.

We chose the following case studies to showcase specific performance metrics, including post reach, page visits, and engagement rates. Discover how this top-rated San Diego agency provided solutions to challenges and delivered results that exceeded client expectations.

1. Gaia Coffee Roasters' 100% increase in customer engagements

• Challenge: Gaia Coffee Roasters had low engagement and zero page growth on Facebook and Instagram due to inconsistent posting, which limited its online reach and visibility. To drive business growth, the brand sought a strong and effective social media strategy.
• Solution: SmartSites developed a strategic social media campaign featuring visually appealing posts, highlighting unique coffee blends to attract customers' attention. The San Diego social media marketing company also created behind-the-scenes content and customer experiences aimed at growing Gaia Coffee Roasters' audience and building an online community.
• Results: SmartSites' strategy successfully connected Gaia Coffee Roasters with coffee enthusiasts, delivering these outstanding results:
  • 100% increase in engagements
  • 24k% increase in page reach
  • 200% increase in page followers

2. HUND Denmark's 3,000% increase in followers

• Challenge: HUND Denmark, a leather dog collar manufacturer, wanted to boost brand awareness and grow its social media following but lacked the time and resources to post engaging content consistently. To overcome this challenge, the company partnered with SmartSites for a strategic social media approach.
• Solution: The San Diego social media marketing company developed a targeted strategy focusing on building brand awareness. It used SEO-friendly content to attract more followers online and spark interest in HUND Denmark's products.
• Results: SmartSites’ strategy led to remarkable growth for HUND Denmark, including a 3,000% increase in followers, a 14k% boost in reach, and a 363% surge in page visits.

3. Biotral's profile visits soared: 310% on Facebook and 16.3% on Instagram

• Challenge: Biotrial, a clinical trial recruitment company, struggled with an inconsistent brand identity on social media, resulting in low engagement and retention. The brand’s elements — such as colors, fonts, and graphics — lacked cohesion, weakening its online presence and failing to attract participants for clinical trials.
• Solution: SmartSites revamped Biotrial’s social media with a visually appealing and informative strategy. It focused on creating consistent branding through cohesive colors, fonts, and graphics. The San Diego social media marketing company also created informative content to better engage and educate the target audience.
• Results: The new social media marketing strategy boosted Biotrial's brand visibility, resulting in the following outcomes:
  • 875% increase in Facebook reach
  • 310% increase in Facebook profile visits
  • 118% increase in post reach
  • 16.3% increase in Instagram profile visits

4. Honey Do Men's 300% boost in Facebook reach and 700% growth in new page likes

• Challenge: Honey Do Men, a home interior and exterior remodeling business, had difficulty creating a social media presence that truly reflected its expertise in home remodeling and repair. The lack of a consistent brand voice and strategy across platforms made it difficult to showcase its high-quality work, engage potential customers, and ultimately grow the business.
• Solution: SmartSites developed a strategy to amplify Honey Do Men's existing content, particularly engaging videos, to build brand awareness and expand reach. The goal was to showcase the company’s strengths and unique offerings while maintaining a consistent brand voice across all platforms. To further drive customer acquisition, the San Diego social media marketing company also allocated a boosting budget.
• Results: Thanks to SmartSite’s efforts, Honey Do Men increased its Facebook reach by 300%, while new page likes grew by 700%. Additionally, Facebook visits saw a 19% boost, and engagement soared by 122%.

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The Expert Team Behind SmartSites

At DesignRush, we explore the leading figures behind top-performing San Diego social media agencies because we believe that understanding the vision and personality of a company's founder provides valuable insight into the agency's approach and culture.

SmartSites hires top talent from around the world, with a team of over 300 social media marketers and digital marketing experts who work closely with clients to achieve their marketing goals. Additionally, the team operates in 30 key locations across the U.S., ensuring highly customized strategies that meet business requirements and resonate with target audiences.

Alex Melen

Role: Co-CEO and Chief Finance Officer

Alex Melen is an award-winning entrepreneur, keynote speaker, and early digital pioneer. He co-founded SmartSites, a leading digital marketing agency that has become one of America's fastest-growing businesses, employing over 300 full-time experts.

Under his leadership, SmartSites also earned recognition in AdWeek and the Inc. 5000 as one of the fastest-growing digital agencies, thanks to its data-driven, customer-centric approach serving diverse industries.

Alex is a sought-after thought leader, being the keynote speaker at nearly 100 conferences over the past three decades. He was also featured in prominent publications like Business Week, Forbes, Bloomberg, and NPR. Immigrating to New York City from Kyiv in 1992, Alex founded T35 Hosting in 1997, graduated from Babson College in 2006, and later co-founded SmartSites in 2011.

Michael Melen

Role: Co-CEO and Chief Operations Officer

Michael Melen, the CO-CEO & COO of SmartSites has a deep background in digital media and website development. Since high school, he has gained valuable experience working with Laws.com and Hospital.com.

Michael was featured in Forbes at just 16 years old and sold his first internet company at 19. Before graduating from Cornell University in just three years, he was a consultant in major brands like Disney and Budweiser, helping them improve their digital media strategies. He is also a sought-after thought leader, having spoken at key industry events and been featured in publications like Forbes, Inc. Magazine, and AdWeek.

Kymber Heinze

Role: Director of Social Media

Kymber Heinze is a digital marketing and social media expert with over a decade of experience. As the Director of Social Media at SmartSites, she leads the development and execution of customized social media strategies to meet each client’s specific goals.

Kymber is passionate about harnessing the power of social platforms and influencers to create meaningful connections between brands and their target audiences. With a strategic mindset, she focuses on delivering campaigns that drive engagement, raise brand awareness, and achieve measurable results. Kymber is a graduate of Baker College of Auburn Hills.

SmartSites social media accounts

• Facebook
• X
• Instagram
• YouTube
• LinkedIn

Why SmartSites Is Our Featured San Diego Social Media Marketing Agency

The DesignRush team conducted a thorough evaluation of the top social media agencies in San Diego. SmartSites emerged as a standout for its extensive expertise in social media management and its proven ability to drive engagement and growth for clients.

• Client satisfaction: Clients consistently praise SmartSites for its expertise and hands-on approach to social media marketing, helping them effectively manage and grow their online presence.
• Proven results: SmartSites delivers impressive results by increasing engagement, optimizing ad spend, and boosting brand awareness across social media platforms, driving measurable growth for clients.
• Awards and recognition: SmartSites has been recognized for its expertise in social media and digital marketing and has been cited a record eight times in the Inc. 5000 Fastest-Growing Companies list.
• Leadership and team: SmartSites has a team of 300+ dedicated social media marketers who embrace creativity and innovation, consistently delivering outstanding results for clients and setting new benchmarks in the industry.
• Top services: The agency provides full-service social media management and marketing services, including Facebook, Instagram, LinkedIn, and X optimization, as well as video content and influencer marketing, to build brand awareness and drive engagement, growth, and conversions.

DesignRush Seal of Approval

At DesignRush, we carefully review agencies to ensure they meet our high standards, and we found that SmartSites is a proven top performer.

It stands out in the social media marketing industry with its innovative, data-driven strategies that consistently exceed client expectations. For us, SmartSites is a 5-star agency, that consistently exceeds expectations, earning a place among the top performers.

The DesignRush Team

We're confident SmartSites is the right partner to achieve online success. Here are some additional tips to help you get started.

Our tips on how you can get started

1. Define your social media goals

Clearly outline what you want to achieve, whether it’s increasing brand awareness, engagement, followers, or sales. It will help SmartSites create a strategy that matches your goals and requirements.

2. Contact the agency to schedule a meeting

Once you set your project goals, contact SmartSites to discuss your project. Use the consultation to discuss your goals, understand the agency's unique approach, and determine if its methodologies align with your vision. SmartSites offers a free consultation before you commit to working with its team.

3. Prepare for your meeting

Take the time to review SmartSites’ services, its expertise, and the available case studies on its website so you can have a productive consultation.

4. Ask the right questions

Asking the right questions will also help with smooth onboarding with SmartSites. To gauge SmartSites’ capabilities in fulfilling your project requirements, consider asking the following questions:

• Industry expertise
  • What experience do you have in my industry?
  • Why ask this? It will tell you if the agency understands your audience, competitors, and the best strategies for engagement.
• Proven track record of success
  • Can you share case studies or client success stories?
  • Why ask this? It provides insight into the agency’s capabilities, results, and whether they align with your expectations.
• Social media strategy
  • What platforms do you recommend for my business, and why?
  • Why ask this? The agency should provide a strategic recommendation based on your goals and target market.
• Key performance metrics
  • How do you measure success and track performance?
  • Why ask this? It’s important to know what actionable metrics the agency tracks, such as engagement, conversions, or follower growth. Beware of vanity metrics, such as likes, shares, and comments that don’t necessarily contribute to meaningful business goals.
• Content and brand alignment
  • What is your process for content creation and approval?
  • Why ask this? Understanding how content is planned, created, and approved ensures alignment with your brand’s messaging and marketing goals.

5. Be transparent and honest

Communicate your challenges and concerns openly so SmartSites can provide the most effective solutions to help you achieve your business goals.

Additional tips:

• Choose the right platforms: To maximize your social media impact, select the platforms that best align with your business and target audience. Focus your efforts on the channels where your ideal customers are most active.
• Collaborate and communicate regularly: Maintain open lines of communication with SmartSites to make sure the strategies are on track. Don’t hesitate to provide feedback, share insights, and stay involved in content creation to ensure your brand voice is consistent.
• Be open to expert recommendations: Trust your partner agency’s expertise and remain flexible in adapting new trends, strategies, and data-driven insights to achieve the best results.

Need More Assistance?

Our DesignRush experts are here to help you make the best choice for your San Diego social media marketing needs.

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