Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Pennsylvania × Bookkeeping × Consumer Goods × Sort by: Number of Reviews ×Clear Filters
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Philadelphia, Pennsylvania
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Withum can be the new business advisor relationship you need to inspire innovation for your growth and success. Experience a fresh perspective on embracing what you’ve learned and refocusing your business strategy to thrive in an evolving, complex business environment. Whether you’re looking to strengthen...
Top Services:
Accounting
HR Outsourcing
Cybersecurity
IT Services
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Location
Philadelphia, Pennsylvania
Number of Employees
1000 & Up
Withum Services
Accounting
HR Outsourcing
Cybersecurity
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Finance Industry
Healthcare Industry
Legal Industry
Construction Industry
Consumer Goods Industry
Data sourced from the agency's DesignRush profile
Withum Reviews & Testimonials
Jerome Wong Review from Google
5.0★
Jerome Wong's Review Sourced from Google
We have had the pleasure of working with Withum for our annual audit engagements and have been impressed by the high standard of service provided. The audit team has demonstrated exceptional professionalism, with auditors who are clearly experienced, knowledgeable, and efficient throughout the entire process.
Jonathan Hunt Review from Google
5.0★
Jonathan Hunt's Review Sourced from Google
The Withum team has been very responsive and met all of their deadlines. They have demonstrated their knowledge and understanding of our industry which has been beneficial with some of our more complicated transactions. We have appreciated their communications throughout the engagement and the ease of being able to connect with the partner, manager, and other staff members.
John Gilmer Review from Google
5.0★
John Gilmer's Review Sourced from Google
The entire Withum Team, Audit, Tax and M&A Services, is great. We have been with them back to the OUM days. They have always partnered well with our company as it has evolved and our organization and processes have matured. They are incredibly responsive, professional and tuned in to our specific business requirements.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
4.7
4.7
