Explore top back office outsourcing services in the United States that help companies streamline operations, cut overhead costs, and improve accuracy through expert administrative support.
We Have Researched the Best US Back Office Outsourcing Services For You
3 Companies-Rankings updated: September 07, 2026
DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.
Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
Top Services:
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
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Location
Lexington, Kentucky
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
17 Projects Listed
Helpware Services
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DoorDash
PureCars
Headspace
Microsoft
Google
CompIQ
Samsara
Jam City
RestoraPet
HealthComp
Data sourced from the agency's DesignRush profile
Helpware Reviews & Testimonials
Maria Maidana
Customer Onboarding & Enablement Manager at SquadLocker, Inc
5.0★
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help.
Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side.
I forsee using Helpware for years to come!
Brian Agee
Director of Sales & Marketing at Petro Towery
5.0★
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Brian Lubeck
Broker at Cypress Property Group
5.0★
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile
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Trained specialists for delivering positive customer experience allowing you to remain on top of your customers' minds. Outsourced customer support, technical reporting, and back office virtual assistants trained solely to provide upper edge to your overall business...
Top Services:
Call Centers
Digital Marketing
Customer Support
Location
Los Angeles, California
Number of Employees
500 - 999
Average Hourly Rate
$9/hr
Minimal Budget
$10,000 - $25,000
Supportonic_CX Services
Call Centers
Digital Marketing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously...
Top Services:
BPO
Location
Miami, Florida
Number of Employees
1000 & Up
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Triniter Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IBM
PayPal
Chelini
Data sourced from the agency's DesignRush profile
Triniter Reviews & Testimonials
Benjamin Fitzgerald
Review from Google
1.0★
Benjamin Fitzgerald's Review Sourced from Google
My experience was the same as the first reviewer. Money provided and then they disappeared. It is a scam.
They charge money through a 3rd party (payoneer) and via this practice banks don't seem to honor disputes, despite the advertised refund guarantee because they cite the payoneer terms of service as the disputable transacting party and not Woodbows/Triniter/whatever the same management sets up next.
This is a practice financial institutions that care about their clients should clean up with changes to their processes and I also hold Payoneer responsible because they know Woodbows is a fraudulent operator and still keep them on as a client.
Joe Ogden
Review from Google
1.0★
Joe Ogden's Review Sourced from Google
I believe this company is trying to scam my business out of money, and are doing the same to others. They also run a company called WoodBows, with the same team and the same address. And it looks like they're behind another company called Sprout-Flowers.
After an initial 'consultation call', I decided to move forward and transferred them $699 for a virtual assistant to start working immediately for my business. They failed to deliver the service on time, they agreed to refund my money, and have since stopped responding to me. It has been more than one month since I last heard from them.
Reviews verified by DesignRush and sourced from the agency's profile
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Back Office Outsourcing Services in United States FAQs
What do back office outsourcing services in the United States do?
Back office outsourcing services in the United States handle internal business tasks that don’t face customers. This includes data entry, accounting, HR administration, payroll, IT support, document processing, and customer record management. These companies let businesses focus on core operations while experts manage routine tasks efficiently.
How do the best US back office outsourcing services help businesses improve efficiency and reduce costs?
The best US back office outsourcing services streamline repetitive work using automation, trained staff, and clear processes. This reduces payroll costs, lowers error rates, and speeds up operations. Companies save money on hiring and training while getting consistent results from specialized teams.
How much do back office outsourcing services in the United States cost?
Data entry, claims processing, payment handling, or virtual assistant tasks: under $25/hour
Finance and accounting outsourcing (FAO): $25–$49/hour
HR services: $25–$45/hour
Transcription: $15–$35/hour
Translation: $20–$60/hour
Content creation: $100–$149/hour
What factors affect pricing for back office outsourcing services in the United States?
The factors affecting pricing for back office outsourcing services in the United States include:
Task complexity
Skill level required
Software or tools used
Data volume
Contract length
Location and company reputation
How do I choose the right back office outsourcing services company in the United States?
To choose the right back office outsourcing services company in the United States, check their industry experience, service range, communication quality, data protection measures, and client reviews. Pick a company that offers clear pricing, scalable options, and regular performance reports.
How do top US back office outsourcing services ensure data security and compliance?
Top US back office outsourcing services use encrypted data transfers, restricted system access, NDAs, and secure cloud storage. Many follow standards like ISO 27001, GDPR, or HIPAA, depending on the industry, and conduct regular audits to prevent breaches.