The top BPO agencies in 2026 are Addlium, Munzai Solutions, and LeadBuds,
selected from 91 agencies vetted by DesignRush on the basis of verified
client reviews (4.5 avg. rating), project outcomes and industry expertise.
Addlium leads the ranking for BPO, followed by Munzai Solutions and LeadBuds.
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews.
Read more.
DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.
Implementing Social Selling Approach to Boost B2B Sales
Addlium is your trusted partner for outsourced sales and lead generation services. We help B2B companies enrich their pipeline and boost sales consistently...
Location
Kyiv, Ukraine
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
36 Projects Listed
Addlium Services
BPO
Content Marketing
Business Consulting
Market Research
Social Media Marketing
Email Marketing
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Artlook Studios
Renedes
Tehnotable
C-Job
AGT Plus
Pitaya
Headway English School
Duran Lubricants
Astron
Fosser
Data sourced from the agency's DesignRush profile
Addlium Reviews & Testimonials
Darina Yatsuk
Head of Partnership at Voice Marketing
5.0★
LinkedIn Review from Darina Yatsuk
Addlium is a focused and highly competent team with a strong understanding of LinkedIn marketing, B2B communication, and social selling. As a performance marketing agency, we especially appreciate partners who can connect their work with wider business and sales objectives rather than treating marketing channels separately. The Addlium team communicates clearly, approaches discussions in a structured way, and demonstrates a practical understanding of how companies can use LinkedIn to strengthen their positioning, reach relevant decision-makers, and create new business opportunities. Their expertise complements broader digital marketing activities, particularly for B2B companies with complex services and longer sales cycles. We also value their professional attitude and openness to collaboration. Addlium has built a clear specialization and a well-defined approach to LinkedIn, which makes them a reliable partner for businesses that want to develop this channel systematically.
Anastasiia Baistriuchenko
Head of Business Development at Glass Art Stories
5.0★
Social Media Consulting Review from Anastasiia Baistriuchenko
We worked with Addlium on building a LinkedIn-based B2B strategy. The team helped us define our ICP, optimize profiles, and create a structured outreach process. The most valuable part was turning scattered efforts into a clear system we can now scale internally.
Ilya Rak
CEO at Muraha Marketing Agency
5.0★
LinkedIn Review from Ilya Rak
We've established a strong and effective partnership with Addlium, consistently referring clients to collaborate in elevating their digital brand presence. By combining our complementary strengths, we deliver high-impact, synergistic B2B marketing projects. Addlium leads on LinkedIn strategy, content creation, and lead generation, ensuring comprehensive marketing support for our clients. As a result of this collaboration, we've seen steady improvements in lead quality, SSI scores, audience engagement, and ultimately, sales conversions.
Reviews verified by DesignRush and sourced from the agency's profile
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SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...
Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
Munzai Solutions Services
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Managed Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Souqh
Maxyfi
Konch
Skriber
Data sourced from the agency's DesignRush profile
Munzai Solutions Reviews & Testimonials
Sam Bartow Moreno
Founding GTM Director at CourtNexa
5.0★
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797
I’m very satisfied. And would highly recommend them.
Brian Oltmanns
CEO at GoFindBuild
5.0★
Call Centers Review from Brian Oltmanns
I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.
Nathan Arbitman
CCO at OnePlanet Solar Recycling
5.0★
Lead Generation Review from Nathan Arbitman
I'll be honest, I came in skeptical. Offshore SDR vendors have a reputation for generic blasting and slow response times. Munzai has been the opposite. Responsiveness is where they stand out. When I need a cadence adjusted, copy reworked, or targeting updated, it gets handled quickly, without me having to follow up multiple times. For a solo commercial lead juggling a lot, that matters more than I expected.
The value is hard to argue with. For a very fair price, I get dedicated outreach execution across a complex B2B pipeline. They also got up to speed faster than I anticipated. Our market has real nuance, and within a reasonable onboarding window, messaging was going out clean and on-brand.
If you're a lean commercial team trying to build outreach capacity without the overhead of a full hire, Munzai is worth a serious look.
Reviews verified by DesignRush and sourced from the agency's profile
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LeadBuds is a specialized B2B lead generation company that leverages over a decadmpowerment. Built on trust and reliability, LeadBuds delivers consistent value through tailored LinkedIn and email campaigns designed to connect you directly with decision-makers and enhance conversion rates seamlessly...
Location
Kyiv, Ukraine
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
LeadBuds Services
Email Marketing
Business Consulting
BPO
Market Research
Phone Answering Services
Call Centers
CRM Consulting
Staff Augmentation
Content Marketing
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nissan
Advascale
Hapana
Komulin
Nitra
Pillard
Suriefy
Data sourced from the agency's DesignRush profile
LeadBuds Reviews & Testimonials
Gregory Dangler
Founder at BulkSource, Inc.
5.0★
Call Centers Review from Gregory Dangler
LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.
John Nicolosi
CEO at CerpassRx
5.0★
B2B Social Media Marketing Review from John Nicolosi
I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!
Naomi Allen
CEO and Co-Founder at Brightline
5.0★
Business Consulting Review from Naomi Allen
LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.
Reviews verified by DesignRush and sourced from the agency's profile
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Protel BPO, nothing matters more than how your customers view your brand how they interact with it
Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...
Location
Belize City, Belize
Number of Employees
500 - 999
Average Hourly Rate
$14/hr
Minimal Budget
$50,000 & Up
ProtelBPO Services
Call Centers
BPO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
J Crew
Sight Partners
Blue Valley
Data sourced from the agency's DesignRush profile
ProtelBPO Reviews & Testimonials
Jeffrey Warren
Customer Experience Expert at Macy's
5.0★
Call Centers Review from Jeffrey Warren
While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.
Jackie Capalleja
Customer Service Manager at Allstate
5.0★
Call Centers Review from Jackie Capalleja
As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.
Paul Benefit
Regional Head Of Customer Service at H&M
5.0★
Call Centers Review from Paul Benefit
I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.
Reviews verified by DesignRush and sourced from the agency's profile
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Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
Location
Lexington, Kentucky
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
17 Projects Listed
Helpware Services
Customer Support
BPO
Call Centers
Phone Answering Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DoorDash
PureCars
Headspace
Microsoft
Google
CompIQ
Samsara
Jam City
RestoraPet
HealthComp
Data sourced from the agency's DesignRush profile
Helpware Reviews & Testimonials
Maria Maidana
Customer Onboarding & Enablement Manager at SquadLocker, Inc
5.0★
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help.
Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side.
I forsee using Helpware for years to come!
Brian Agee
Director of Sales & Marketing at Petro Towery
5.0★
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Brian Lubeck
Broker at Cypress Property Group
5.0★
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile
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IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...
Location
Iași, Romania
Number of Employees
250 - 499
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
7 Projects Listed
IntelligentBee Services
Customer Support
Call Centers
BPO
Phone Answering Services
AI Development
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SendGrid
Twillio
AffiliateBee
Payscore
Data sourced from the agency's DesignRush profile
IntelligentBee Reviews & Testimonials
Diego Susa
Head of Engineering at Unleash
5.0★
Customer Support Review from Diego Susa
Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.
Ionut Patrascoiu
CEO & Founder at Floca
5.0★
Mobile App Development Review from Ionut Patrascoiu
Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.
Mihai Cioclu
Account Manager at EventWay
5.0★
Applications Review from Mihai Cioclu
According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.
Reviews verified by DesignRush and sourced from the agency's profile
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Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...
Location
Home, Kansas
Number of Employees
250 - 499
Blue Valley Marketing Services
Call Centers
Customer Support
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IBM
Cisco
Microsoft
Red Hat
NVIDIA
AWS
Salesforce
Verizon
Endeavor
Data sourced from the agency's DesignRush profile
Blue Valley Marketing Reviews & Testimonials
Kendra Brassfield
Chief Executive Officer at NeoLife International
5.0★
Call Centers Review from Kendra Brassfield
Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic
Anne Marie Lukin
Franchise Owner at Planet Fitness
5.0★
Call Centers Review from Anne Marie Lukin
They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.
Rhonda Mercaldo
Owner/Operator at Jimmy John's
5.0★
Call Centers Review from Rhonda Mercaldo
From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.
Reviews verified by DesignRush and sourced from the agency's profile
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We Imagine a World in which Small and Big Companies Have Equal Chances to Win New Customers in the Market.
Our purpose is to bring "parity" and reduce the gap between large and small firms with the help of our cold calling and email marketing services...
Location
Skopje, Macedonia
Number of Employees
Under 49
Average Hourly Rate
$17/hr
Minimal Budget
Under $1,000
Portfolios Count
3 Projects Listed
Agency Y Services
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bike Exchange
Newell's Express Worldwide Logistics
Zero Defect Manufacturing
Kairos Promotional Agency
Essinta
Woolco Foods
Data sourced from the agency's DesignRush profile
Agency Y Reviews & Testimonials
Jimmy Mancini
Owner at Mancini Corp
5.0★
Lead Generation Review from Jimmy Mancini
I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart
Mark Stone
Managing Director at Mark Stone Advisory
5.0★
Lead Generation Review from Mark Stone
They helped us with cold calling and closed a decent number of clients. Will hire them again.
Cristiana Galbiati
Review from Google
5.0★
Cristiana Galbiati's Review Sourced from Google
I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.
Reviews verified by DesignRush and sourced from the agency's profile
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LTS Group is a reliable Vietnam IT outsourcing company with 7+ years of experience in software development, software testing, and digital BPO...
Location
Hanoi, Vietnam
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
LTS Group Services
Software Development
Mobile App Development
Staff Augmentation
Software Testing
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Qualcomm
LG
Infiniq
VNPT
Bao Viet Insurance
Toshiba
SK Telecom
Techcombank
Twitch
FPT Software
Data sourced from the agency's DesignRush profile
LTS Group Reviews & Testimonials
Andy Bui
CTO at Advantages Digital Learning Solutions
5.0★
Software Development Review from Andy Bui
As a CTO, I work with LTS Group as our software development strategic partner. They offer complete software development services at superior level for system architecture design, deployment modeling, CICD support and quality assurance. I strongly recommend LTS Group to companies looking for software development, deployment and software quality services.
Tatiana Yusupova
Project Manager at Daedalean
5.0★
Software Testing Review from Tatiana Yusupova
I’m satisfied with Automation Testing service provided quickly and flexibly by experienced personnel of LTS. When working with them, I always get quick support from the staff. Whenever there is a problem to be answered, LTS responds very quickly. For us, LTS is a reliable and professional partner.
Son Dang
Review from Google
5.0★
Son Dang's Review Sourced from Google
one of the best outsource company in VietNam. delivery in time, good coding convention, quality code
Reviews verified by DesignRush and sourced from the agency's profile
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Offshore Data Entry Service: Precision, Speed and Security
Top Offshore BPO company...
Location
Chicago, Illinois
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
Offshore India Data Entry Services
BPO
Accounting
Customer Support
Market Research
Web Design
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
allianze bpo
nexgen
india data entry
Data sourced from the agency's DesignRush profile
Offshore India Data Entry Reviews & Testimonials
Lisa Rozario
Marketing Manager at D.E Exports LLC
5.0★
Document Digitization Review from Lisa Rozario
We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.
Reviews verified by DesignRush and sourced from the agency's profile
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Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...
Location
Calgary, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$50,000 & Up
Korfshore Inc Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Location
Tirana, Albania
Number of Employees
500 - 999
Average Hourly Rate
$14/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
EuroCom CX Services
BPO
eCommerce
Accounting
Phone Answering Services
Customer Support
Call Centers
Business Consulting
Market Research
HR Outsourcing
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rocket Sharing
Audika Group
Digital One
Vodafone
TIM
Data sourced from the agency's DesignRush profile
EuroCom CX Reviews & Testimonials
Siar Residence
Review from Google
5.0★
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.
EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.
The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.
If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara
Review from Google
5.0★
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.
What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.
Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.
Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.
Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.
In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas
Review from Google
5.0★
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.
One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.
EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.
We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.
Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.
Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile
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All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
Location
New York City, New York
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Vserve Ebusiness Solutions Services
Logistics
Accounting
eCommerce Development
BPO
Call Centers
Web Design
eCommerce
SEO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Traci Miller
Marcia Maples
Joseph Powell
Data sourced from the agency's DesignRush profile
Vserve Ebusiness Solutions Reviews & Testimonials
Marie M. Harris
Undisclosed at Retail
5.0★
Customer Support Review from Marie M. Harris
Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.
Danielle W
Undisclosed at Retail
5.0★
Customer Support Review from Danielle W
Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!
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We provide bookkeeping, digital marketing, and administrative support for small business owners at prices they can afford.
Whether you need an advisor to guide your next steps or an expanded team to lighten your load, we let you focus on doing what you love...
Location
Winchester, Virginia
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
$1,000 - $10,000
Ingenium Services
HR Outsourcing
Accounting
BPO
Digital Services
Branding
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Aero Elite Flight Training
Bespoke Beauty Loft
BrightStar Care Leesburg
Dr. Dave Leadership Corp
ECO Cladding
Greenfield & Craun Commercial
Mission Auto Repair
Sapling Wealth Management, LLC
Schenck Foods Company
Simms Showers LLP
Data sourced from the agency's DesignRush profile
Ingenium Reviews & Testimonials
Benjamin C. Rothermel
Owner at Benjamin C. Rothermel, Esq. Law Firm
5.0★
Small Business Review from Benjamin C. Rothermel
My firm has been working with Ingenium BCS for a number of years now to provide marketing and business strategy for my law firm. I recommend them as a great addition to any business team. They are extremely responsive and attentive to the needs of my business, and greatly appreciate the services that they provide!
David Miles, Ph.D.
Founder | Principal at Dr. Dave Leadership Corporation
5.0★
Small Business Review from David Miles, Ph.D.
I have used Ingenium for a few years and recently signed up for a series of marketing strategy sessions. They have a great, systematic process to help you develop, build-out, and implement your core marketing message. The process was smooth and very productive. I highly recommend this process if you are looking for a comprehensive messaging campaign for your business, organization, non-profit or brand. It is well worth contacting them to see how they could help your business.
Mary
Review from Google
1.0★
Mary's Review Sourced from Google
I hired a bookkeeper to reduce my workload and gain peace of mind, but this experience only created more problems. I would not recommend their services to others based on my experience.
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We are your e-commerce solution development partner.
Blending Shopify Magento and Innovation with the latest AI-driven technologies, we deliver effective, affordable, and custom e-commerce solutions crafted by expert developers...
Location
Padua, Italy
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Frontlevels Services
eCommerce Development
Software Development
IT Services
Cloud Consulting
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Talea Group
Vodafone
Hammit
Orangemonkie
Data sourced from the agency's DesignRush profile
Frontlevels Reviews & Testimonials
Robert Keuroglian
Founder, President & CEO at Sentrien Systems
5.0★
eCommerce Development Review from Robert Keuroglian
We've been working on three separate projects with FrontLevels and have provided them with requirements and the kind of technology we were looking to use. One of the projects they've taken on is Shopify design and development. Another website they're creating is a B2B food exporting site. This website has been built with Adobe Experience Manager and doesn't require a developer to manage the site.
They deliver quickly and within deadlines. There have been a few bugs throughout the process, but that's expected, and they fix them. FrontLevels has been honest about their ability to finish tasks, and they follow a strict process. They set expectations and deliver. We communicate via phone calls, WhatsApp, and Microsoft Teams.
Dmitry Volkov
FOUNDER at Social Discovery Group
5.0★
eCommerce Development Review from Dmitry Volkov
The project is ready to go live, and we has been pleased with the work from Frontlevels. We has received positive external feedback, and user satisfaction has increased. We has been impressed with Frontlevels's ability to provide tailored solutions and designs. This means that all required functionalities have been implemented, thoroughly tested, and validated. The successful completion of this milestone indicates that the project has met its objectives and is prepared for launch. The achievement was made possible through commitment to meeting project timelines and delivering high-quality results. all thanks to Frontlevels
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MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...
Location
Miami, Florida
Number of Employees
500 - 999
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
MiXBS, LLC Services
Call Centers
Phone Answering Services
Customer Support
Business Consulting
BPO
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CDEK
Buch
Ramayoga
Imark Tech
SovPlym
KNOVR
Data sourced from the agency's DesignRush profile
MiXBS, LLC Reviews & Testimonials
Kevin Swindlehurst
Airline Operations Supervisor at Flightworx Aviation
5.0★
Customer Support Review from Kevin Swindlehurst
If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.
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SunTec India is an AI-enabled IT and digital services company with 25+ years of experience, 1,500+ full-time employees, 8500+ clients worldwide, and a full spectrum of IT outsourcing, data solutions, digital engineering, eCommerce support, digital marketing and photo editing services...
Location
Delhi, India
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Portfolios Count
6 Projects Listed
SunTec India Services
Web Development
Mobile App Development
eCommerce Development
SEO
Web Design
eCommerce
PPC
AI Development
BPO
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bose
Panasonic Lumix
Honda
Pepsico
Dentsu
Corzen
Nielsen
Dalmia Cement
Lumens
EMC2
Data sourced from the agency's DesignRush profile
SunTec India Reviews & Testimonials
Joe Di Lucci
eStore Manager at Ranger Plumbings
5.0★
Shopify Review from Joe Di Lucci
The ideal solution provider for every eCommerce store setup and optimization issues.
We wanted our new Shopify store to get great brand visibility and conversions but lacked the resources and expertise for it. Partnering with SunTec India gave us access to experts who competently assessed our problems, solving them with creative product descriptions, SEO strategy generation, and product data entry service, bringing us on par with our competition.
Walter Venkel
Sales Executive at Firmwrap Gifts
5.0★
Amazon Review from Walter Venkel
Excellent Amazon eStore product listing and advertising support that skyrocketed our sales.
Our corporate gifting eCommerce startup faced the problem of poor brand visibility on Amazon. We partnered with SunTec India to handle the problem and were delighted with the results. They sorted our products and listed them accordingly while optimizing our PPC campaign to give better ROI. They're now our permanent partner for the job.
Randy Linker
Manager-Digital Marketing at Bergman Holdings
5.0★
Web Development Review from Randy Linker
The web development partner that can give bespoke websites within a tight schedule and budget.
Our company deals with supplying industrial equipment procured from many manufacturers to clients of various industries. We had not been doing this well due to the lack of traffic-generating capabilities of our incumbent website. SunTec India fixed its content and SEO issues, making it more appealing to our target group. We've now become standout suppliers in our industry; thanks to SunTec India.
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Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look...
Location
Birmingham, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Reexia Limited Services
Call Centers
Email Marketing
Direct Marketing
SEO
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Aerospace
IT
Telecomunication
Retail
Manufacturing
Data sourced from the agency's DesignRush profile
Reexia Limited Reviews & Testimonials
James Nolan
Business Development Manager at Jeddio Tech
5.0★
Lead Generation Review from James Nolan
We worked with Reexia to support our outbound business development and lead generation efforts. The team helped us structure a targeted outreach campaign and build a relevant prospect database for our market.
Communication throughout the project was clear and organised. We had bi-weekly calls to review activity and results, and Kevin was very hands-on in guiding the campaign and suggesting adjustments where needed.
Results took some time to appear, but this was explained clearly at the start of the campaign and expectations were set appropriately. Once the campaign gained momentum, we began having conversations with companies that matched our target profile.
Overall, it was a positive experience and we appreciated their structured approach to outbound prospecting.
Giles Strong
Review from Google
5.0★
Giles Strong's Review Sourced from Google
Reexia has been a game-changer for our business. Their expert guidance in implementing CRM tools streamlined our entire sales process, making it more efficient and effective. On top of that, their SEO advice helped boost our online visibility significantly. Professional, insightful, and a pleasure to work with—highly recommended
Vanessa Mattia
Review from Google
5.0★
Vanessa Mattia's Review Sourced from Google
We've been working with Reexia for our sales outreach and lead generation, and they’ve been absolutely outstanding. Their service is incredibly personal and responsive — it genuinely feels like they’re part of our team. They’ve taken the time to understand our business and target audience, and the results speak for themselves. We’re seeing consistent, high-quality leads and a real uplift in engagement. If you’re looking for a hands-on, strategic partner to drive your sales pipeline, we can’t recommend them enough.
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You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale...
Location
Austin, Texas
Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Portfolios Count
5 Projects Listed
EBQ Services
BPO
Call Centers
CRM Consulting
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LYRASIS
Seal Software
Cal-Bay Systems
Image Skincare
Data sourced from the agency's DesignRush profile
EBQ Reviews & Testimonials
Applied Tech
Review from Google
5.0★
Applied Tech's Review Sourced from Google
We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.
From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.
Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.
Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.
Sarah Becherer
Review from Google
5.0★
Sarah Becherer's Review Sourced from Google
Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!
Rodane Williams
Review from Google
1.0★
Rodane Williams's Review Sourced from Google
I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.
Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.
Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.
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Fyxer Industries Ltd distinguishes itself from the competition through our unparalleled commitment to client success, a comprehensive suite of services, and our innovative approach to outsourcing solutions. Unlike others in the industry, we prioritize a deep understanding of our clients' unique needs...
Location
Požarevac, Serbia
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Fyxer Industries Ltd Services
BPO
IT Services
Managed Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Founded in 2020, Otonomee is one of the worlds first purpose built, remote first, outsourcing companies (BPO) who provides partner companies with outsourced sales and customer support solutions. We design, build and operate outsourced people and technology solutions for growing businesses. Our solutions help...
Location
Cork, Ireland
Number of Employees
250 - 499
Otonomee Services
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...
Location
Singapore, Singapore
Number of Employees
250 - 499
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Antasis Pte Ltd Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Getgo
Canadian Pizza
Healthy School Supply
Data sourced from the agency's DesignRush profile
Antasis Pte Ltd Reviews & Testimonials
nontombi mooi
Review from Google
5.0★
nontombi mooi's Review Sourced from Google
wanted to confirm I received and email and i went through the interview process with someone who claims to be working and recruiting for your company. I want to confirm if it is legit they are recruiting from South Africa to work and be based in Cambodia.
Daryl Deanna
Review from Google
5.0★
Daryl Deanna's Review Sourced from Google
Receive a text from someone claiming from this company other branch, in Bukit Indah, JB. Can you guys clarified this?
Andrew Chng
Review from Google
5.0★
Andrew Chng's Review Sourced from Google
I just wanted to let you know that it's been great working with Antasis. Thank you so much for meeting our needs and a partner that is easy to work with.
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DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
DGC BPO Service Services
BPO
Call Centers
Customer Support
Phone Answering Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UPKAIZEN helps to develop and sustain simpler ways to perform operational processes.
In UPKAIZEN we focus in Operations Management and Supply Chain Management...
Location
Tallinn, Estonia
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Portfolios Count
1 Project Listed
UPKAIZEN Services
Business Consulting
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Walmart
UN
Infarm
MRPeasy
Autofulfil
Data sourced from the agency's DesignRush profile
UPKAIZEN Reviews & Testimonials
Jude Nnadi
Review from Google
5.0★
Jude Nnadi's Review Sourced from Google
UPKAIZEN is a great place to learn and grow. Dante offers exceptional service through his deep knowledge and empathy.
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Contasks is a trusted virtual assistant and back-office outsourcing provider. Originally serving transportation companies, we now support a wide range of industries from eCommerce to healthcare. Our mission is simple: cut costs, streamline operations, and help your business grow with confidence...
Location
Dublin, Ohio
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Contasks Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Your Partner for Scalable Cost-Effective Outsourcing Solutions.
SummitNext is a leading BPO company in Malaysia, delivering tailored outsourcing solutions including customer support, telemarketing, data entry, and back-office operations. With a focus on efficiency, innovation, and quality, SummitNext helps businesses scale, reduce costs, and enhance customer satisfaction...
Location
Petaling Jaya, Malaysia
Number of Employees
500 - 999
SummitNext Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Automotive Industry
eCommerce Industry
Fintech Industry
Data sourced from the agency's DesignRush profile
SummitNext Reviews & Testimonials
Sarvesshni Shini
Review from Google
4.0★
Sarvesshni Shini's Review Sourced from Google
hi , how to sennd my resume ? job position Customer Service Executive - WFH , kindly let me know , thank u
Ramesh T
Review from Google
1.0★
Ramesh T's Review Sourced from Google
A friend of mine was approached by SummitNext for a job opportunity. Right from the start, even before my friend spoke to the hiring employer, the headhunter from SummitNext was well aware of my friend's expected salary, and they assured my friend that the job offer would meet those expectations. However, after a successful application, the headhunter informed my friend that the employer had decided to withdraw the job offer, citing budget constraints. This experience has been highly unprofessional. I strongly advise potential job seekers to be cautious when considering job opportunities introduced by this company.
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Business Process Outsourcing (BPO) and Customer Experience (CX) Provider
Iterum Connections is a full-service business process outsourcing (BPO) and customer experience (CX) provider with nearshore operations to the U.S...
Location
Panama City, Panama
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
Iterum Connections Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Finance Industry
Health Care Industry
Gaming Industry
Data sourced from the agency's DesignRush profile
Iterum Connections Reviews & Testimonials
Tairene OConnor
Review from Google
4.0★
Tairene OConnor's Review Sourced from Google
Love the people and experience just be advised that all extranjeras will only be given 1 year Contracts that need to be renewed every year. Only Panamanian get the indefinite contracts
Ayanna Thompson
Review from Google
5.0★
Ayanna Thompson's Review Sourced from Google
Loved my experience here! The staff is friendly, place is always clean and well kept. The AC kinda cold tho
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Affordable Data entry services and solutions for your business
virtualousPRO offers affordable, high-quality data entry services enabling SMEs to outsource key needs. Our end-to-end data management spans collecting, processing, integrating into CRMs cleanly formatted info ready to fuel decisions and growth. Cross-checking for accuracy, custom daily reporting, s...
Location
Guwahati, India
Number of Employees
50 - 99
Average Hourly Rate
$4/hr
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
virtualousPRO Services
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Translation Services
Customer Support
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rater8
Incisive Edge
Luvix
Data sourced from the agency's DesignRush profile
virtualousPRO Reviews & Testimonials
OZIOMA EZEUGO
CEO at DeeoTech
5.0★
Data Entry Review from OZIOMA EZEUGO
Abhijit and His Team in virtualousPRO worked dedicatedly to deliver exceptional data entry and lead generation services for my brand. They maintained high level of accuracy and precision. I highly recommend them for similar services.
Justin Sabree
CEO at ShypRight Holdings, LLC
5.0★
Data Entry Review from Justin Sabree
My number one go to company for projects that require a more detailed and professional approach. Excellent customer service! Thanks VirtualousPRO!
Village Rain Diaries
Review from Google
5.0★
Village Rain Diaries's Review Sourced from Google
I’ve used virtualousPRO’s B2B list building services multiple times, and they’ve consistently exceeded my expectations. The data was accurate, well-organized, and delivered on time—every time. What stood out the most was their attention to detail and willingness to understand exactly what I needed. No fluff, no overpromising—just solid, reliable work. Highly recommend them to anyone looking for dependable lead generation support.
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NAPA Global is a premier provider of software development and IT services, established in Da Nang city (Vietnam). Sharing the same passion for technologies, we are devoted to building quality products and solutions trusted by our partners and clients worldwide...
Location
Da Nang, Vietnam
Number of Employees
100 - 249
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
NAPA Services
Mobile App Development
Blockchain
Software Development
IT Services
Web Design
Web Development
BPO
Staff Augmentation
Big Data Analytics
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LimTC builds dedicated customer support, customer success, and operations teams for growing businesses. Based in Ukraine since 2017, we source every team member for your specific role against a profile you approve, never a shared agent pool, and you sign off on each hire yourself. A dedicated senior project...
Location
Kyiv, Ukraine
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
LimTC Services
BPO
HR Outsourcing
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
eKomi
BankingCheck
Creatio
GoCRM
PeerSpot
QuidPro
ALRMusic
Data sourced from the agency's DesignRush profile
LimTC Reviews & Testimonials
Alem Minadieva
Review from Google
5.0★
Alem Minadieva's Review Sourced from Google
Trustworthy company with a great team and responsible attitude to clients' projects. Nice office and location.
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ALLSTARSIT is an international outstaffing service provider that helps businesses recruit, pay, insure, and support top global talent with payroll, benefits, and more...
Location
San Francisco, California
Number of Employees
1000 & Up
ALLSTARSIT Services
Staff Augmentation
Managed Services
BPO
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Yotpo
Varonis
Imperva
Data sourced from the agency's DesignRush profile
ALLSTARSIT Reviews & Testimonials
Maryna Kalinichenko
Marketing Specialist at Snov.io
5.0★
Staffing Review from Maryna Kalinichenko
Following a requirement to hire three developers to extend one of our teams, ALLSTARSIT stepped in and committed itself from the very start of the process. All our requirements were listened to and met, and their reps guided us expertly throughout the entire process. Moreover, they were able to source multiple candidates with the right skills to fit our project.
The verdict, we find ALLSTARSIT extremely effective at what they do, and would certainly recommend this company to others.
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VerifiedVerified by the DesignRush team for authenticity and credibility.
Influx.com are the experts in on-brand 24/7 customer support, since 2013..
Influx.com is the #1 on-demand service partner for growing brands.
Since 2013, Influx has been trusted by 750+ brands & delivered fully managed, on-brand support, 24/7, on month-to-month plans. Our human + AI teams deliver better customer experience for e-commerce, SaaS, Tech brands worldwide...
Location
West Hollywood, California
Number of Employees
1000 & Up
Portfolios Count
2 Projects Listed
Influx Services
Customer Support
Call Centers
BPO
HR Outsourcing
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CodeFulcrum is an agile and progressive software company. Specializing in web, mobile and enterprise software development. Delivering products that are both visually stunning and technically ambitious with an unparalleled level of expertise...
Location
South San Francisco, California
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
2 Projects Listed
CodeFulcrum Services
AI Development
BPO
Branding
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...
Location
Greenwood Village, Colorado
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
STARTEK Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Flair Airlines
Telkom
Mercedes-Benz
Data sourced from the agency's DesignRush profile
STARTEK Reviews & Testimonials
Karina Thompson
Review from Google
1.0★
Karina Thompson's Review Sourced from Google
Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.
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every call is a connection and every interaction is an opportunity.
Founded in 2019, our call center has swiftly risen to prominence delivering expectational customer service solutions. Celebrating five years of consistent growth, we've reached the pinnacle of our industry. Join us in our journey to success where we prioritize your CSaT and unprecedent performance...
Location
Cairo, Egypt
Number of Employees
250 - 499
Average Hourly Rate
$8/hr
Minimal Budget
Under $1,000
Wazowski Outsourcing Services
Call Centers
BPO
Customer Support
Business Consulting
HR Outsourcing
Digital Marketing
Affiliate Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AS Auto Moto Sale
Boca Connections
Folsay Investments
Silverlight
Data sourced from the agency's DesignRush profile
Wazowski Outsourcing Reviews & Testimonials
Mohamed Ahmad
Review from Google
1.0★
Mohamed Ahmad's Review Sourced from Google
Enslaved to people
They took 4 in a batch and didn't accept a single one or compensate them for the time off. Why did they accept them in the first place? Enslaved.
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Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Location
Bengaluru, India
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Trupp Global Services
BPO
Customer Support
Call Centers
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate Sector
Big Data Company
Construction Sector
Data sourced from the agency's DesignRush profile
Trupp Global Reviews & Testimonials
Jyoti Chakrapani
Review from Google
1.0★
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra
Review from Google
1.0★
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar
Review from Google
1.0★
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...
company infrastructure is also not good.
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Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Location
Toronto, Canada
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
EmpireOne Contact Center Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We transform traditional businesses into efficient operations using Artificial Intelligence and automation. We design custom digital ecosystems using Make, Zapier, and autonomous agents. Our goal is to eliminate manual work, connect your software, and optimize your processes so you and your team can focus...
Location
Madrid, Spain
Number of Employees
Under 49
Average Hourly Rate
$120/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Empleado Inteligente Services
AI Development
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
At HomeX, we are a results-driven virtual assistant agency helping businesses across the U.S. and beyond scale faster and operate smarter. Based in Prishtina, Kosovo, we specialize in cold calling, lead generation, and customer support all delivered by trained, English-speaking virtual teams...
Location
Pristina, Kosovo
Number of Employees
Under 49
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Homex Virtual Agency Services
Digital Marketing
BPO
SEO
Social Media Marketing
PPC
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Upstream BPO Services
Call Centers
BPO
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Market Force is a customer experience, employee engagement, and operational optimization firm that helps multilocation businesses improve performance through data-driven insights, analytics, consulting, and performance measurement solutions. The agency supports brands in hospitality, retail, convenience...
Location
Peachtree Corners, Georgia
Number of Employees
500 - 999
Market Force Information LLC Services
BPO
Business Consulting
Staff Augmentation
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Food & Beverage Industry
Energy Industry
Restaurant Industry
Data sourced from the agency's DesignRush profile
Market Force Information LLC Reviews & Testimonials
Ovi I
Review from Google
1.0★
Ovi I's Review Sourced from Google
Market Force handles the customer service complaints for Hungry Jacks (Australian Burger King) and they are bad at their work. The response to my complaint was generic and did not offer a solution
Manny Acino
Review from Google
3.0★
Manny Acino's Review Sourced from Google
I am constantly receiving emails stating shops are available to me. Tesla is an example. When checking, this shop never appears on the list. Doesn’t matter how quickly I open the email, there hasn’t ever been a Tesla shop shown.
Another shop that they send to me is age restricted. But that doesn’t stop the repeated notifications they send offering the assignments. Doesn’t anyone parse these emails before wasting time sending them out to shoppers that they know, from our profiles, are not eligible to accept.
Makes one wonder.
Sam Smith
Review from Google
1.0★
Sam Smith's Review Sourced from Google
Market Force offers rock-bottom secret shopper rates that I was a fool to ever accept. Market Force does not offer mileage compensation. In my sparsely-populated area, the combination of low rates and no mileage makes every secret shop a losing proposition.
Some secret shops involved information security checks, and should definitely be handled by trained professionals rather than farmed out to the lowest bidder. It's a bad look for companies to entrust duties for such low rates.
The online portal (through which shoppers have to submit all their information) feels like it was made in 2004.
Once you successfully complete shops, you will be contacted by a bottom-of-the-barrel call center by someone who barely speaks English, offering you new shops. I opted out of these calls and they called me back anyway.
Reviews verified by DesignRush and sourced from the agency's profile
View All Reviews
LTS Global Digital Services, based in Vietnam, specializes in providing comprehensive digital BPO services. Our expertise encompasses data processing, RPA solutions, and a range of other business process outsourcing services designed to enhance operational efficiency and drive growth for our clients...
Location
Hanoi, Vietnam
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
LTS Global Digital Services Services
IT Services
BPO
Call Centers
Customer Support
AI Development
ERP Consulting
Managed Services
IT Compliance Solution
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We provide fully turnkey solutions handling legal setup, HR, payroll, accounting, compliance, facilities, and day-to-day supervision so our clients can focus exclusively on sales, growth, and performance. Write everything around this idea , this is the core service we offer...
Location
Chula Vista, California
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
PromoCall Services
BPO
Call Centers
HR Outsourcing
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ExpertCallers, a Flatworld Solutions company, strives to help you build and nurture exceptional relationships with your customers. With over 12 years of experience in providing timely, reliable and efficient call center outsourcing services, we have perfected the art of transforming customer experiences into...
Location
Princeton, New Jersey
Number of Employees
500 - 999
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Expertcallers Services
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Phone Answering Services
Market Research
Business Consulting
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Enterprise IT Solutions That Drive Business Growth
Awantrix is a Texas-based enterprise technology solutions provider specializing in managed IT services, cybersecurity, connectivity, infrastructure, and unified communications. The company helps organizations improve operational efficiency, strengthen security, and scale their technology environments through...
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$79/hr
Minimal Budget
Under $1,000
Awantrix Services
BPO
Call Centers
Business Consulting
IT Services
IT Compliance Solution
Cloud Consulting
Cybersecurity
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
What you pay depends on the contract structure. There are four main models:
An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs:
$8 to $15 offshore
$20 to $30 nearshore
$40 to $60+ onshore
Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume.
Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods.
Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution.
How do I compare two BPO providers quoting similar prices?
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
What contract terms do most buyers accept that they shouldn’t?
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance.
SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early.
IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive.
Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor.
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
How do BPO companies handle a sudden surge in volume?
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
Bringing in temporary agents
Moving staff from quieter channels to busier ones
Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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