Rayan Tarraf Review from Google

5.0 ★

Rayan Tarraf's Review Sourced from Google

Over the past year, it has been nothing short of a wonderful experience working with the Omni team. Tyler has also went over our deliverables in meticulous detail, and the Omni team has shown great care for all our deliverables resulting in great synergy amongst our teams. Omni were able to offer us AtoZ solutions for our project. Highly recommend!

Luke Andary Review from Google

1.0 ★

Luke Andary's Review Sourced from Google

Horrible experience with Omni Agency. They made plenty of promises and boasted high-level experience in marketing to ensure that their premium pricing was justified. Tyler can certainly persuade effectively and convinced me that Omni was more than capable of building my brand effectively through digital marketing. Basically everything that could have gone wrong went wrong. All of the social media work that Omni did was not only off-brand, but damaged our brand image tremendously, which took time to recover from. It seemed like Omni either paid a bot or hired cheap help from Fiverr/Upwork to engage with other accounts in a generic, off-brand voice that was completely opposite of what we needed. It then took 3 weeks for them to fix this after bringing it to their attention. 10 Guerilla ideas/logistics were supposed to be implemented, we got zero. Influencer outreach received zero interest and zero partnerships were established over the course of one month. Tweets were irrelevant and outdated resulting in low engagement. Out of 35 total tweets, 16 had mistakes, false information, or were irrelevant - damaging brand image. The original purchase of Omni's services was through Upwork and Tyler strongly insisted that I leave a 5 star review before their work had even begun on my account. The review is not editable now. I would not be surprised if Omni has done the same for their 5 star Google reviews, and it also would not surprise me if some/all of these are fabricated Google reviews. I can't imagine that anyone would give 5 stars if they received the service I received for ~$7500 CAD/month. There were plenty more shortcomings in Omni's work but it is too much to type in a Google review. Overall, Omni is currently a young, amateur-at-best marketing agency that should be charging entry-level prices. Make sure to avoid the mistake we made and shop around for a competent agency with a fair price.