Julieta Busico Review from Google

5.0 ★

Julieta Busico's Review Sourced from Google

The communication is transparent and seamless. They’re always available to answer any questions and provide updates on progress.

Jaiv Bolando Review from Google

5.0 ★

Jaiv Bolando's Review Sourced from Google

Logix BPO goes above and beyond in ensuring client satisfaction. Every project feels important to them, and they approach each one with a strong sense of commitment.

Lory Mae Velayo Review from Google

5.0 ★

Lory Mae Velayo's Review Sourced from Google

Logix BPO provides excellent customer support. Their quick response time and friendly approach make them stand out from other service providers. I’ve had a great experience with them.

Benjamin Stowe Review from Google

1.0 ★

Benjamin Stowe's Review Sourced from Google

Read the reviews people, while most of the time, calls are okay, customer service is impossible. They assign you a rep with a name that you can not pronounce and they don't have a phone number! You have to email in hopes that they might respond. We were sent a new phone "equipment" and it didn't come with a power cord. They tried to tell me that is normal. Brand new that isn't normal. They said it gets power from the ethernet cord. So, I tried that, nothing. Been waiting 2 month for the return to be processed, nothing. Box is still sitting on my desk.

Jordan Review from Google

1.0 ★

Jordan's Review Sourced from Google

This company is AWFUL! DO NOT USE THEM! Customer service sucks. They made a mistake when trying to change licenses and they have been overcharging us for months due to their mistake. They have hidden fees that they have NOT ever made anyone aware of. Not listed in the statements anywhere, and not listed in any contract. They will leave you waiting for weeks, months even before getting back with you or trying to fix your issues. They will send all their other reps to try to upgrade our services but not actually address the issues we have.

David Shempert Review from Google

1.0 ★

David Shempert's Review Sourced from Google

8x8 continues to attempt to charge us $838.16 as a cancellation fee. This cancellation fee should not be charged. We attempted to work with 8x8 to resolve long standing service issues regarding dropped calls, missed calls, call quality and general call technical issues. 8x8 made NO attempt to resolve the issues at hand and we even brought in a technical expert to ensure that our network was not the issue. 8x8 made several contractual breaches throughout the service term. We also never signed a specific contract stating a specific service term. The business claims we signed electronically but we were never told clearly that would be responsible for fees for services that we are not receiving. 8x8 is definitely a scam with regards to charging customers for money and not ensuring that they have the proper working services to support the charges. We would like to have all charges waived at the least and consider a pro-rated refund for service charges which we previously indicated we had continuous call quality issues. It's egregious that your company believes that they can just overcharge customers and not make any contact with them until we show up to cancel your scam service. We would appreciate corporate insight and assistance in this matter as we will take any and all measures necessary to protect our assets and ensure that funds are allocated as delivered. Which in this case the services that 8x8 was contracted to provide they contractually breached by failing to properly deliver phone services at the quality described when we originally signed up for the service. We intend to present any and all findings of fact in our proceedings. Please respond as soon as possible to this complaint before further action is taken as needed. I cannot believe that I actually recommended your service at one point.

Karina Thompson Review from Google

1.0 ★

Karina Thompson's Review Sourced from Google

Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

Hesson Mak Review from Google

5.0 ★

Hesson Mak's Review Sourced from Google

Van was a very helpful rep for Callbox - taking me through some of the key considerations of using Callbox and it really helped me to shape my business decision. I would recommend a consult with Van to better understand the direction your team could take and to make a call!

Dirk de Vos Review from Google

5.0 ★

Dirk de Vos's Review Sourced from Google

Speaking to Van, his friendly and professional approach to working with us has been outstanding. Van and Jesse have really worked well in getting the key stakeholders together and explain the approach from Callbox. Looking forward to seeing the goals achieved by the Callbox team.

Shikin Osman Review from Google

5.0 ★

Shikin Osman's Review Sourced from Google

Van-R was detailed and informative in sharing his product info. He was able to provide insights how Callbox could potentially assist in our upcoming project with their suite of products offering. He is approachable and able to assist with our queries too. Thanks Van :) - Nora, ie IDEAS