If your outbound campaigns need agents who connect naturally with Western customers, explore outbound call centers in the Philippines with verified client reviews and real portfolio work on DesignRush.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...
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Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
At Core Conversion, we prioritize bottom-line results over rankings, drawing on over 13 years of expertise to provide transparent and affordable agency-quality SEO solutions for local and international businesses. Our focus is on delivering tangible results that drive business growth and success...
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Connext helps companies build custom, dedicated offshore support teams...
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Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...
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Michael Konomanyi's Review Sourced from Google
Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members.They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches.Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days.Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity.If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.
ben howlett's Review Sourced from Google
We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities.Project OverviewWe needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns.What Do You Like the Most About Working with Smart Outsourcing SolutionThey understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law.What Can Smart Outsourcing Solution Improve on FurtherA self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions.Results & RecommendationIf you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.
Robert Greene's Review Sourced from Google
Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.
A proud member of the Equicom Group, a Filipino conglomerate, Equicom Services, Inc. - EquiServe is a trusted business process outsourcing (BPO) provider established in 2011. With over 1,000 employees, EquiServe is headquartered in Makati City, Philippines and we operate across multiple locations, including...
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Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...
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OBI Services provides end-to-end call center services, using advanced tools and experienced multilingual agents to ensure customer satisfaction. A history of client success stories highlights our expertise in customer care operations...
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Virtual Assistant Review from Robbie Forsyth
Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.
Digital Marketing Review from Dusty Jenkins
I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.
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