Anne Glasscock Review from Google

5.0★

Anne Glasscock's Review Sourced from Google

IT Goat is our IT provider and we could not be more pleased with them. THey are very responsive to issues and help us with the AV equipment for all of our events. All of the staff that we have worked with have been exceptional.

Dawn Spicer Review from Google

5.0★

Dawn Spicer's Review Sourced from Google

We love IT Goat they are on top of things for our organization. They work quickly on any issues we are having. Thank you for having such a great Team!

Nick Cassavechia Review from Google

5.0★

Nick Cassavechia's Review Sourced from Google

IT Goat has been an amazing partner for my company and office building over the past 4+ years. From the original set up, to moving our headquarters, to day-to-day issues (which have been minimal thanks to them). They are extremely responsive, communicate very well, and have solved everything in a timely manner resulting in zero disruption to my business. We couldn't be more pleased with IT Goat.

Stephen Bozer Review from Google

1.0★

Stephen Bozer's Review Sourced from Google

We have our Microsoft 365 set up through JourneyTeam. Have not needed assistance in a long time, perhaps never. However, needed help today as all of my Microsoft applications stopped working despite our subscription still being in effect (I double-checked this).CANNOT GET THROUGH TO A PERSON TO GET ASSISTANCE GOING ON 3 HOURS> HAVE BEEN UNABLE TO GET THROUGH TO ANYONE - not sales, not support, not anyone. Absolute clown show.

Free Civilians Review from Google

1.0★

Free Civilians's Review Sourced from Google

On May 6, 2024, I walked into the ER emergency room on St. Mark's Hospital, which is the nurse she was not really hopeful. Asking for the doctor, she said he's not available for you. Asking for insert medication, she said, I do not have a virus. When I did ask her my third question about five days notes for my work to be off, she said she can't give me more than two days. At the end, they paid me And when I refused to pay that bill, they sent me to debt collection I called billing department, they said we can't do nothing for you. When I called billing collection, they said, do you have to go resolve this issue with St. Mark's billing?

Kalani Needham Review from Google

5.0★

Kalani Needham's Review Sourced from Google

JourneyTeam truly stands out for its amazing mission to bring useful, effective technology to the world. You can tell they genuinely care about making a positive impact—whether it’s through innovative solutions, smarter tools, or just making tech more accessible for everyone. Their focus on doing good while pushing progress forward feels refreshing and inspiring. It’s great to see a company that’s not just about the latest feature, but about making life better for real people.

Amir Francis Review from Google

5.0★

Amir Francis's Review Sourced from Google

Joe is hands down the best IT support individual I have ever come across. Extremely personable, almost always available, and incredibly competent. We've been using him for around 15 years and he has made all of our IT nightmares disappear. We cannot recommend him enough to anyone who needs IT support/maintenance.

morgan hunsucker Review from Google

5.0★

morgan hunsucker's Review Sourced from Google

Netcosa is an amazing company. Everyone there is very friendly and super knowledgeable. I absolutely adore working with Joe, He makes sure all systems in our office are running smoothly and is very responsive when we run into issues! I cannot say enough good things about them!

Mercedes Review from Google

5.0★

Mercedes's Review Sourced from Google

Joe is simply amazing! Very personable and knowledgeable. Upon first meeting him, I felt comfortable right away! Thanks Joe!

L William Porter III Review from Google

5.0★

L William Porter III's Review Sourced from Google

Verity has handled storing my files for quite some time and helping me time to time when issues arise. I am a solo attorney so I do not have an IT department. Kyle Pizer helped me greatly today by transitioning all of my files and programs from an old to a new laptop so I can continue working without interruption. Much appreciated!

Phil Review from Google

1.0★

Phil's Review Sourced from Google

For a larger company that needs a complete managed service with a lot of employees maybe they are better suited? For a small company sales office like mine, with only 5 employees they were nothing short a nightmare. Techs were all great and very professional. Their billing department and their overall communication were terrible. Their sales team sold us products we never needed and they never followed up on things we actually wanted done. We asked them to address modernizing our office , setting up a cloud based server. Never happened. We had a 15 year old data server with less than 500 Gigs of data on it. We signed up with them in May 2023. We wanted their "monitored" pay as you go service, I asked them to provide what charges would be to set up a cloud based data server based on their own sales team suggestion before we signed up. After 3 attempts over several months, I was finally notified in August they would need to charge us 8 hours of billed time to provide what was needed to do that. This was after they already onboarded us and already had inventory of what we had. Having friends in the IT industry they told me something just didn't sound right and this forced me to educate myself on Microsoft 365 services, which we were already paying for I might add. I came to find out they basically wanted $1200 of extra charges just to tell us to move our data to SharePoint. They sold us an email filter program that they set up and installed which ended up blocking legit emails for our business, then when we needed to get those emails sent to our inbox they charged us billing time to do it, then charged us AGAIN to remove the program entirely when they installed and set up the program and it never worked. They opened tickets on our 15 year data server we were never told about, and then billed us time out of our hours block without ever notifying us about it until we saw the bill. Ultimately over 4 weeks time I moved all our data to SharePoint myself, removed our old data server from our network. Our Microsoft accounts were upgraded and all our employees can now work remotely if they chose with file access anywhere with all the benefits of Microsoft defender and malware endpoint security which has been configured also by myself ( Keep in mind I don’t consider myself an IT expert by any means and was able to do all this on my own with a little bit of research). We’re getting almost no email spam now and our dependency on a 15 year old data server is gone. Sadly this all came with no help from Verity IT and instead thousands of extra dollars in fees for things we never needed that could have been avoided. Now 3 months since terminating our relationship our office data sharing system runs flawlessly and we have had not 1 technical issue.

Dan Breen Review from Google

5.0★

Dan Breen's Review Sourced from Google

Verity IT was simply amazing to deal with. When COVID hit we rushed to get our teams to work from home and they were there every step of the way. Now transitioning back into the office they made sure that moving back in was simple and everything was taken care of. Great company to work with and have on your side.