Anthony G Review from Google

5.0 ★

Anthony G's Review Sourced from Google

It's the best app to sell Multichannel on Shopify. Otherwise you would have to pay 2000$ for Shopify PLUS. Support and Features are Great! Thats a company you want to work with together as a B2B seller! Especially thank you Jonas!

James Batson Review from Google

5.0 ★

James Batson's Review Sourced from Google

Great company with excellent customer service. Helped us solve an issue on our Magento 2 website, highly recommend to anyone looking for Magento plugins or development.

matthew pecoraro Review from Google

5.0 ★

matthew pecoraro's Review Sourced from Google

They helped with a large migration for us from IMAP > MS365. We were having so much trouble with MS and they helped smooth everything over effortlessly.

Alexander Lucas Review from Google

5.0 ★

Alexander Lucas's Review Sourced from Google

Outstanding service from Small Business IT Support London. Their focus on details and customer satisfaction is unmatched. They do everything perfectly and are willing to go the extra mile to ensure everything is working perfectly. I would definitely recommend Small Business IT Support London to any business.

Melanie Feek Review from Google

5.0 ★

Melanie Feek's Review Sourced from Google

Excellent service. Both Kushal and Constantine were highly professional and incredibly supportive throughout the process. They helped us feel confident and reassured about our IT, an area where our business really needed expert guidance

Seiji Nunez Review from Google

5.0 ★

Seiji Nunez's Review Sourced from Google

I am delighted to share my unequivocal satisfaction with the outstanding IT support services provided by totality services. As a client who has had the privilege of partnering with them for an extended period, I am compelled to express my appreciation for their unwavering commitment to excellence. Since engagement a few years ago, it was evident that their team was dedicated to delivering IT solutions of the highest calibre. Their professionalism, technical expertise, and attention to detail have consistently exceeded my expectations. One of the standout attributes is their prompt responsiveness. Whenever I have encountered IT issues, their support team has been quick to address them, minimising downtime and ensuring that my business operations remain uninterrupted. Their 24/7 availability is a testament to their dedication to client satisfaction. In addition to their rapid response times, they have a team of highly skilled IT professionals who possess an in-depth understanding of a wide range of technologies. In our case they support Google Workspace, workstations and security solutions. Their ability to diagnose and resolve complex IT problems is truly commendable. Whether it's troubleshooting network issues, resolving software glitches, or implementing robust cybersecurity measures, they have consistently delivered results. Totality has also demonstrated a keen awareness of the importance of proactive IT management. Their proactive monitoring and maintenance services have helped our business avert potential IT crises before they could impact our operations negatively. This forward-thinking approach to IT support has proven invaluable in maintaining our productivity and safeguarding our data. Furthermore, the company's commitment to staying abreast of the latest industry trends and technologies is evident in their approach to IT strategy. They have been instrumental in helping us adapt to evolving IT landscapes and identifying opportunities for process optimisation. Cost-effectiveness is another noteworthy feature. They have consistently provided us with cost-efficient IT solutions tailored to our specific needs, ensuring that we receive excellent value for our investment. I wholeheartedly endorse totality. Their exceptional team, proactive approach, and unwavering commitment to client satisfaction have had a profoundly positive impact on my company's IT infrastructure and overall operational efficiency. If you are seeking a reliable, professional, and highly competent IT support company in plain English, I wholeheartedly recommend them. Their dedication to excellence and their ability to deliver results are truly unmatched. It has been a privilege to work with them, and I look forward to continuing our partnership for many years to come.

Tom Hashemi Review from Google

1.0 ★

Tom Hashemi's Review Sourced from Google

On day one, the Totality engineer assigned to on-board us turned up at our offices late and left early without having onboarded the team members that had patiently waited for their turn all day. He went incommunicado and they replaced him with another (who was much better, to be fair). It was a sign of things to come. 1. Revenue loss. They lost us £100k of leads after making edits to our email set up (without any instruction from us, nor checking the change with us). They talk a lot about their ISO accreditation and the processes that they have - one would have thought their processes were set up to prevent this kind of mistake. It didn’t. They only accepted they had made the mistake after we pushed repeatedly for information on what had happened - the first few responses they attempted to misdirect us on what had happened and cover up their mistake. They made a paltry £2k reduction in fees to compensate us. 2. Not prioritised. Custom projects (Cyber Essentials, website SSO set ups) took months as they were never prioritised - we constantly had to chase them to move things along and it felt like we were the lowest priority. This went to calls as well, for example our ‘Customer Success Manager’ just didn’t turn up for an account review call and then passed us off to a junior colleague. 3. Lack of skills. Several of the support team didn’t seem to know what they were doing, like it was their first time on the job (last time I had an update, I had to show the person remotely controlling my machine how to access the update section for various pieces of software). 4. Lack of Google Workspace expertise. They say they specialise in Google during the sales process, and maybe some of them do, but it's pot luck whether you get them. One support engineer commented to a colleague how they’d never worked with Google Workspace before so weren’t sure how to answer the question - despite Totality telling us all their engineers knew it inside out. They also - as above - lost us £100k in leads due to edits they made to our Google set up. 5. Inefficient and costly processes galore. For example, to apply an update the computer notifies us that an update needs doing, we have to submit a support ticket, a Totality engineer rings us to arrange an appointment, you attend the appointment to have the update applied - and more often than not, they are late to the appointment that they set. Over the 12 months we were with Totality, this cost us a small fortune in wasted Consultant time. I hope Totality are much better with other customers, for us they were an incredibly expensive and time-consuming mistake.

Graham Smith Review from Google

5.0 ★

Graham Smith's Review Sourced from Google

Helpful humans and easy to work with! Totality Services were recommended to speak with about the frustrations I was having with our IT system at work, which all my team use daily. I’m not an expert in IT systems but they made it clear what the problems were that were slowing us down. They discussed various options in what I call ‘pub language’ (easy to understand, no jargon!) We no longer use our slow sever and my team have access to their support when needed too. And our new IT deal isn't actually costing us any more money so it’s a pleasure to recommend them to others.

Arshad Masood Review from Google

5.0 ★

Arshad Masood's Review Sourced from Google

We made it happen. So proud of every single one of my dear colleagues and partners. More to come.

Neva Pearson-Griffin Review from Google

3.0 ★

Neva Pearson-Griffin's Review Sourced from Google

Former employee- the beginning working relationships appears to be promising but what I learned was that their vendors were not prepared to provide onboarding credentials and training. Not to mention the company is very limited on company communication. It literally took 2-4 weeks for me to receive proper training and credentials. Not to mention the two vendors I was assigned being able to maintain employability of contract for a year. In the 2.5 years I was there I’ve been laid off twice and upon my 3rd assignment I had to take a pay cut. I decided to part ways and upon my existing they decided to switch my final check to paper instead of an electronic deposit without telling me. When I called / email the company to learn what had happen; I had to repeat my calls with no response back from them. When I finally spoke with HR I was I informed they need to ensure the return of company equipment. I was totally surprise, because no communication was conveyed to me, that they holding my pay Check. I’ve always been a loyal employee even with the 2 lay-offs, and decrease in pay. I never thought they would be ornery and be spiteful towards the end when they had me waiting on them for my return label to return the company equipment. I sent it back soon as I got the label, yet I am still waiting on my final paycheck which they have fail to confirm is in the mail. Not a bad company to work for, but strongly ask the top questions surrounded around sustainability, pay increases and employment, annual reviews, their vendors, process, and training, and the length of their vendors contracts.

Muhammad Tayyab Review from Google

5.0 ★

Muhammad Tayyab's Review Sourced from Google

"We tried google ads before but didn’t get much out of it. Now it’s been better they took time to understand our audience. Results were slow with the First ad but they tweaked it and now we’re getting leads. Overall good work

David Jim Review from Google

5.0 ★

David Jim's Review Sourced from Google

GSS Tech Solutions took our website from invisible to the first page of Google! Our traffic has doubled, and we're getting more inquiries than ever. Highly recommended!

Johir Uddin Review from Google

5.0 ★

Johir Uddin's Review Sourced from Google

I’m really happy with the work GSS Tech Solutions did on my eCommerce website and mobile app. They built a great-looking site and an easy-to-use app that helped me reach more customers and sell more products. Their team was helpful and really knew their stuff. If you need a good website or app, I’d definitely recommend them!

Sundeep Patel Review from Google

5.0 ★

Sundeep Patel's Review Sourced from Google

Persistent Systems Ltd is a global software company that provides innovative software solutions to clients worldwide. The Bhageerath office is one of the company's offices located in Pune, India. As an employee of Persistent Systems Ltd, I have had the opportunity to work at this office and experience its work culture, facilities, and environment. Work Culture: The work culture at Persistent Systems Ltd Bhageerath office is excellent. The company values its employees and provides a supportive environment that encourages creativity, innovation, and collaboration. The office has an open-door policy, and employees are encouraged to share their ideas and opinions freely. The management is approachable and provides ample opportunities for career growth and development. Facilities: The Bhageerath office has excellent facilities that cater to the needs of its employees. The office is spacious and well-equipped with state-of-the-art technology and infrastructure. The office has a modern cafeteria that serves a variety of delicious food and beverages. The office also has a gymnasium, a recreation room, and a meditation center, which are available to employees to use during their free time. Environment: The environment at Persistent Systems Ltd Bhageerath office is conducive to work. The office is located in a peaceful and quiet area, away from the hustle and bustle of the city. The office is surrounded by lush greenery and has a beautiful view of the nearby hills. The office has an eco-friendly policy and encourages its employees to adopt sustainable practices. Employee Experience: As an employee of Persistent Systems Ltd Bhageerath office, my experience has been excellent. The company provides a supportive and inclusive work environment that values its employees. The facilities and amenities provided by the company are top-notch, which makes it a great place to work. The company also provides ample opportunities for career growth and development. Conclusion: In conclusion, Persistent Systems Ltd Bhageerath office is a great place to work. The work culture is excellent, and the company values its employees. The facilities and amenities provided by the company are top-notch, which makes it a comfortable and enjoyable place to work. The environment is conducive to work, which makes it an ideal location for an office. Overall, it is a highly recommended place to work.

Harshad N Review from Google

5.0 ★

Harshad N's Review Sourced from Google

Well known IT company in Pune. Founded and managed by Dr Deshpande. Persistent family known for their social service along with the core business in IT sector..

Praveen Soni Review from Google

5.0 ★

Praveen Soni's Review Sourced from Google

One of the best IT company in pune. Location and offices are best. Personally I likes the name of buildings.