DJA Founder & CTO at Undisclosed

1.0★

Mobile App Development Review from DJA

We paid $117,000 across two contracts $68,000 for development and $49,000 for marketing to Naked Development for a consumer-ready iOS and Android app and a full marketing funnel.They delivered neither.We originally requested delivery by Black Friday, the most critical sales window for a parent-focused consumer app. Naked Development proposed December as an alternative. That deadline was their own suggestion. They missed it. We extended to January, then February, then April, then issued a formal written Notice of Breach before giving them one final deadline the following June. Every deadline was missed. We were over 300% over timeline.When we finally handed the codebase to a second development firm, the app would not build on either iOS or Android. We paid thousands just to get it running enough to assess the damage. The contracted team was never fully assembled. Tickets were put on hold without explanation. Subscription management, the most critical feature of the app, was broken for months and never fixed by Naked.The commercial video Naked produced was unusable by launch, as cultural references had gone stale during the delay.We are software engineers who have led teams of over 100. These were not minor issues. They were basic, objective engineering failures.When we raised breach concerns with founder John Driscoll, his response was "let's just let our lawyers talk about it."We are aware of more than a dozen other former clients who experienced similar issues. Do not recommend.

Mimi Bouchard CEO at Superhuman Inc.

1.0★

Mobile App Development Review from Mimi Bouchard

I hired Naked Development in 2022 to build a new version of my mobile app. I paid $203,000 upfront (spread over six months essentially everything I had saved from my first year in business), and was told the app would be completed in five months, by Fall 2022.Instead, the project turned into nearly a year of delays, almost done updates, and declining involvement from their team. My very small internal team and I ended up doing much of the project management and QA work ourselves because progress had stalled so severely. Despite constant reassurances, no functional product was ever delivered.By mid-2023, I hired multiple external development teams to assess the code. Every single one independently concluded that the app was non-functional, unstable, not scalable, and could not be launched. They warned it would crash immediately and required a complete rebuild. I then hired a neutral third-party auditor with zero connection to any agency and his report confirmed the same findings.After paying over $200K, I had nothing usable. When I factored in delays, internal time lost, expert audits, and the cost of rebuilding from scratch, the financial impact to my business exceeded $500,000.After multiple attempts to resolve the situation privately were unsuccessful, I filed a lawsuit, which is now a matter of public record (Superhuman Inc. v. Naked Development). The case is set for trial in early 2026. While litigation is never something a founder hopes for, at a certain point it became the only responsible path given the evidence and the financial damage.I strongly recommend extreme caution when considering this agency.

Jared Bossola Owner at Jared F. Bossola, PLC.

5.0★

Mobile App Development Review from Jared Bossola

Working with people that are as creative as I am is awesome. Receiving top marks across the board, Naked. is an innovative team of artists. The client praises them for their outside-the-box thinking and ability to connect on a creative level. Throughout the project, they’ve demonstrated attentive service and communication.

Katie Vogl Practice Manager and Strategy Officer at Advanced Practice Partners

5.0★

SEO Review from Katie Vogl

Jason Ortman provided an excellent initial consultation and onboarding experience for our paid advertising project. He took the time to understand our goals, explained the campaign process clearly, and outlined what we could expect as the project moved forward. Jason's communication has been prompt, professional, and personable. He also introduced us to the campaign dashboard, which provides convenient access to the information and performance details the team will be monitoring. I appreciate Jason's transparency, organization, and willingness to answer questions. He has made the beginning of the project straightforward and positive, and I look forward to continuing our work with him and the Zoek team.

Felisha Puricelli Executive Director at Tom Pondoff Eleven Foundation

5.0★

Web Development Review from Felisha Puricelli

Working with the Zoek team on our new nonprofit's website, branding, and marketing has been such a wonderful experience from start to finish. As a brand-new nonprofit, we came to them with big ideas, some pretty out-there descriptions of what we were picturing, and honestly, a lot to figure out along the way and they took every bit of it and brought it to life better than we could have imagined. Our logo, especially, came from some genuinely wild descriptions on my part, and they somehow turned that into exactly what we didn't know we needed. Jason is an absolute MVP and handled our website with so much skill and patience. Marlene brought incredible creativity to our design and marketing materials every time I sent over an idea, she made it better. And Kesley has been our go-to connection to the whole team, always communicating clearly and making sure everything stayed on track. What stood out most is how well this team listens and communicates. They took our vision seriously, asked the right questions, and delivered work we're genuinely proud to put our name on. If you're a nonprofit (or any organization) looking for a marketing team that will treat your ideas like their own, I can't recommend Zoek enough and Jason, Marlene, and Kesley in particular.

John Politte Owner at It's Only Food

1.0★

eCommerce Review from John Politte

I am submitting this review to share my experience with Zoek, specifically regarding unresolved issues under our contract dated 03/13/2025. Despite numerous attempts to address my concerns, Zoeks responses have been inadequate. I am requesting a full refund for all services paid and clarification regarding ongoing site management and ADA compliance.Services Purchased and FeesTotal paid: $2,689 for Zoeks Core Managed Site ServicesIncluded fees: $540 ADA annual fee, $50 setup feeUnresolved IssuesNo progress reports providedNo confirmation of XML sitemap submissionWebsite content remains unindexedNo evidence of site speed optimizationCanonical link issues remain unresolvedPromised backlinks have not been deliveredCommunication ProblemsCommunication with Zoek has been disappointing. Updates have been infrequent, and marketing calls have disrupted the process. Emails sent on 09/03/2025, 09/13/2025, 10/04/2025, and 10/06/2025 have gone unanswered.ConclusionDue to Zoeks lack of communication and failure to meet contractual obligations, I have experienced inconvenience and financial loss. I urge Zoek to take prompt action to resolve these issues by issuing a full refund and providing clear answers regarding ongoing site management and ADA compliance.

Amanda Morgan Marketing Director at Vyond

5.0★

SEO Review from Amanda Morgan

While SEO growth demands time and patience, the client saw a 46% increase in organic conversions in the previous quarter under Directive's guidance. Vyond couldn't be happier with the results. (Verified via email)

Rob Press Global Organic Acquisition, Sr. Manager at Deputy

5.0★

SEO Review from Rob Press

Since Deputy began working with Directive, the client has seen a remarkable shift in website ranking. In under a year, the website rose from the bottom of page 2 to the top 2 on Googleincredible progress! (Verified via email)

Derek Gerber Global Marketing Director at ActivePDF

5.0★

SEO Review from Derek Gerber

Amazingly talented team [full of] passionate marketers that I can always rely on in crunchtime. (Verified via email)