The top Design Services agencies in 2026 are Dianify, Cubex Design, and Mudimedia Software, selected from 34 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Dianify leads the ranking for Design Services, followed by Cubex Design and Mudimedia Software.

#AgencyRatingMin projectHourlyLocation
1Dianify New $1,000 - $10,000$15/hrHangzhou, China
2Cubex Design New $1,000 - $10,000$20/hrLondon, United Kingdom
3Mudimedia Software New $1,000 - $10,000$25/hrLondon, United Kingdom
4Adhyay Studios New $1,000 - $10,000$30/hrArki, India
5Lepshey 4.6 (3) $1,000 - $10,000$35/hrRiga, Latvia
4.5 avg. rating from 2,888 verified reviews
i
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Best Design Companies

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

  • From Connecting Users To Converting Them Into Trust

    Dianify specializes in cross-border e-commerce and independent store development, offering professional website design, development, and end-to-end e-commerce solutions to help brands launch and grow globally...

    Top Services:

    • UI/UX Design
    • Graphic Design
    • Web Design
    • eCommerce Development
    • Web Development
    • Show more
    Location
    Hangzhou, China
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Crafting Visual Narratives That Elevate Brands

    Cubex Design is a London-based creative digital agency that brings brand stories to life through award-winning design, combining bold visuals with strategic thinking to elevate businesses...

    Top Services:

    • Creative Services
    • Graphic Design
    • Branding
    • Design Services
    • Digital Services
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Building web and mobile projects that make an impact, creating solutions that drive success...

    Mudimedia is a leading web design and mobile app development company established in London with successful development expert teams...

    Top Services:

    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Mobile App Development
    • Web Development
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed
  • From captivating game universes to metaverse marvels, ADHYAY STUDIO delivers innovation in every pix

    Adhyay Studios specializes in high-quality 3D character and prop modeling for games. With a focus on realism and attention to detail, we bring immersive worlds to life, offering top-tier art at competitive prices...

    Top Services:

    • Design Services
    Location
    Arki, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Experts in Design.

    Lepshey is your reliable and trustworthy design partner, offering design outstaffing and outsourcing services tailored for fintech companies and beyond. With a focus on quality and expertise, we provide comprehensive design solutions to meet your specific needs and requirements...

    Top Services:

    • Design Services
    • Product Design
    • Web Design
    • Web Development
    • Branding
    • Show more
    Location
    Riga, Latvia
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed
  • Anime-Style Art, Webtoon & VTuber

    KP Comics Studios is a Bangkok-based creative production house specializing in Japanese anime-style illustration, webtoon and manga production, character design, 2D and 3D animation, Live2D rigging, and VTuber model creation. Founded in 2015, we serve global clients across Japan, the US, Korea, Singapore, and...

    Top Services:

    • Graphic Design
    • Video Production
    • Creative Services
    • Branding
    • Design Services
    • Show more
    Location
    Bangkok, Thailand
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
  • Building smarter digital products for growing businesses.

    CureLogics is a digital solutions agency based in Rahim Yar Khan, Pakistan. We help businesses build modern websites, mobile apps, custom software, UI/UX designs, SEO strategies, and cloud-ready digital systems. Our team works with technologies like React, Next.js, Node.js, databases, AWS, Docker, and CI/CD...

    Top Services:

    • Digital Services
    • Graphic Design
    • Design Services
    • Digital Strategy
    • Web Design
    • Show more
    Location
    Rahim Yar Khan, Pakistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Dive into a world of new possibilities while working with us you.

    Dive into a world of new possibilities while working with us you . What we offer can help you, your products, your services and your brand flow through the web creating a ripple effect that reaches all that you set out to accomplish...

    Top Services:

    • Web Design
    • Mobile App Development
    • Graphic Design
    • Branding
    • Creative Services
    • Show more
    Location
    Gevgelija, Macedonia
    Number of Employees
    Under 49
    Average Hourly Rate
    $38/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    89 Projects Listed
  • Arounda: Design & Development Partner

    We strategically modernize large-scale digital platforms. With 10+ years of experience, our team helps increase revenue, performance, and brand trust perception...

    Top Services:

    • UI/UX Design
    • Product Design
    • Web Development
    • Web Design
    • Branding
    • Show more
    Location
    Tallinn, Estonia
    Number of Employees
    Under 49
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    48 Projects Listed
  • Impracticality to Reality!

    Mobius Studios, a USA-based 3D animation & CGI video agency, creates stunning animations to enhance your brands social media, ads, and digital marketing presence...

    Top Services:

    • Video Production
    • Creative Services
    • Design Services
    • VR/AR
    • Show more
    Location
    Sheridan, Wyoming
    Number of Employees
    Under 49
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
  • Software development company

    Agilie is a software development company with 15+ years of expertise delivering fintech, blockchain, healthcare, and IoT solutions for startups, SMEs, and enterprises...

    Top Services:

    • Staff Augmentation
    • IT Services
    • Mobile App Development
    • Software Development
    • Web Development
    • Show more
    Location
    Dnipro, Ukraine
    Number of Employees
    50 - 99
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $10,000 - $25,000
  • A global UX design studio led by one of a top 3% designers of the world.

    Welcome to Value at Void, your premier destination for cutting-edge creative design services. As a leading creative design agency, we take pride in being at the forefront of innovation, driven by a team of top-tier designers who rank within the top 3% globally...

    Top Services:

    • UI/UX Design
    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Web Development
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Portfolios Count
    3 Projects Listed
  • Main Technology Partner of ADI Foundation

    IdeaSoft is a leading blockchain development company helping startups, enterprises, and innovators build scalable real-world applications using ADI Chain technology...

    Top Services:

    • Blockchain
    • Software Development
    • Mobile App Development
    • Web Design
    • Design Services
    • Show more
    Location
    Kharkiv, Ukraine
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Best studio for brand identity, UX/UI and websites for tech companies and AI startups

    INSAIM is a design and development agency for SaaS, AI, and healthtech, working with teams worldwide...

    Top Services:

    • UI/UX Design
    • Web Development
    • Web Design
    • WordPress Website Design
    • Software Development
    • Show more
    Location
    Lisbon, Portugal
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    19 Projects Listed
  • Create Anywhere

    Wayfarer Media Studios is a boutique multimedia and design solutions agency based in Singapore. Wayfarer Media consists of a diverse and talented network of creative digital nomads located in South East Asia. Our expertise includes graphic design, motion graphics, games and web development, post-production...

    Top Services:

    • Digital Services
    • Branding
    • Video Production
    • Graphic Design
    • Creative Services
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed
  • Specialised Digital Marketing Agency Sydney

    Elite Digital was born from a passion and dedication to revolutionising the digital marketing landscape whilst combining cutting-edge technology with strategy and design. Our mission is to propel businesses to new heights by enhancing their online visibility and footprint, elevating their brand recognition...

    Top Services:

    • Digital Services
    • Graphic Design
    • Video Production
    • Branding
    • Creative Services
    • Show more
    Location
    Parramatta, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
  • Your Startup's Design Department.

    NUMI matches startups with vetted, high caliber designers. We cover all your design needs under a single subscription. Get connected with world-class designers, ready to embed on your team today...

    Top Services:

    • Branding
    • Creative Services
    • Logo Design
    • Design Services
    • Product Design
    • Show more
    Location
    San Francisco, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
  • Unleashing Creativity, One Pixel at a Time

    Design Dimension, where form meets feeling and every design speaks with purpose. Whether it's a culturally nuanced logo, a sharply edited photograph, or pixel-perfect graphics this space is curated for founders, creatives, and dreamers who want identity, not just imagery. From professional polish to artistic...

    Top Services:

    • Graphic Design
    • Design Services
    • Logo Design
    • Package Design
    • Print Design
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
  • Usability & ROI Focused UI/UX Design Agency

    Usarion is a design agency that merges creativity with strategy, offering UI/UX solutions that are as innovative as they are impactful. Our approach combines design thinking, user-centric principles, and cutting-edge technology to deliver results tailored to our clients' goals...

    Top Services:

    • Product Design
    • UI/UX Design
    • Web Design
    • Design Services
    • Mobile App Development
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • U1CORE - PARTNER IN CRIME FOR STRONG BUSINESSES. Websites · Branding · Software

    U1CORE has designed UI/UX and web products for SaaS, Web3, and fintech clients since 2019. Its work for Altra Labs cut idea-to-code time by 2-3 weeks, and it designed for Wrest Point Casino. It's a fit for startups needing fast product design...

    Top Services:

    • Product Design
    • Web Design
    • UI/UX Design
    • Branding
    • Design Services
    • Show more
    Location
    Madrid, Spain
    Number of Employees
    Under 49
    Average Hourly Rate
    $60/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    104 Projects Listed
  • Elevate Through Design

    Welcome to ubunzo! We offer a holistic suite of services that covers the full spectrum of digital design. Our passion lies in transforming your vision into impactful visual narratives that engage, inspire, and endure...

    Top Services:

    • Video Production
    • Design Services
    • Branding
    • Digital Services
    • Web Design
    • Show more
    Location
    Calgary, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Unlocking Digital Strategies For Local and FinTech Brands

    At Uniweb, we're more than a digital agency; we're your dedicated allies in the ever-evolving digital landscape. Our commitment to excellence and results drives us to combine creativity, technology, and strategic insight to elevate local businesses and global FinTech projects...

    Top Services:

    • Digital Services
    • Design Services
    • Branding
    • Digital Marketing
    • Software Development
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • Innovating Today for a Better Tomorrow

    Nagorik Technologies is a software development company that helps businesses turn complex requirements into reliable digital products. Its expertise spans custom software development, artificial intelligence, cybersecurity, and blockchain engineering. From web and mobile applications to enterprise platforms...

    Top Services:

    • Web Development
    • UI/UX Design
    • WordPress Website Design
    • eCommerce Development
    • Web Design
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    250 - 499
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Turn ideas into reality

    KASATKIN is an innovative firm specializing in development blockchain products. Leveraging our extensive expertise, our expert team is committed to delivering exceptional services...

    Top Services:

    • Web Design
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • Blockchain
    • Show more
    Location
    Tartu, Estonia
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    10 Projects Listed
  • Zajno Crew

    Award WinnerRecipient of a Best Design Award for outstanding work.
    The Design and Development Studio That Translates Your Personality Through Digital Experiences

    Zajno is an international digital design and development studio. We translate your personality through digital experiences and even more. Our forte is to create unconventional websites and apps with cutting-edge custom graphics, photos, videos, and animations...

    Top Services:

    • Web Design
    • UI/UX Design
    • Web Development
    • Product Design
    • Mobile App Development
    • Show more
    Location
    Lewes, Delaware
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    25 Projects Listed
  • We Exist Because The World Needs Us

    Brandemic blends creativity with user experience, crafting visually stunning yet functional designs. Our philosophy focuses on creating designs that captivate and engage, pushing boundaries in UI/UX. We pay attention to detail, use innovative colors and typography, and understand user psychology...

    Top Services:

    • Branding
    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Logo Design
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    13 Projects Listed
  • The Poster Child of Music and Entertainment Industry Design and Merchandising

    POSTER CHILD is based in Barcelona, our creative firm boasts a decade of experience in the music and entertainment industry. We've had the privilege of collaborating with renowned clients such as VANS, Warped Tour, Live Nation, AEG, Journeys, as well as some of the most prominent names in touring, production...

    Top Services:

    • Branding
    • Graphic Design
    • Logo Design
    • Creative Services
    • Design Services
    • Show more
    Location
    Barcelona, Spain
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Website design agency youve been waiting for.

    Cyber Promotion, a design agency, specializes in crafting bespoke websites tailored to your business preferences. Our team of skilled developers and programmers ensures your vision is brought to life with compelling content. With the array of offerings available through Cyber Promotion, your website will...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • Design Services
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed
  • Elevating User Experiences through Product Design

    Lazarev. is a powerhouse team of UX strategists, UI/UX designers, product & motion designers and business analysts. We specialize in building revolutionary products and redesigning web platforms/apps for early-stage startups and established brands...

    Top Services:

    • Web Design
    • Mobile App Development
    • UI/UX Design
    • Design Services
    • Product Design
    • Show more
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $120/hr
    Portfolios Count
    10 Projects Listed
  • Amaze your audience with a 'WoW' website

    We help startups and companies grow their revenue into six figures by crafting visually stunning optimized websites and driving qualified traffic...

    Top Services:

    • Design Services
    • Web Design
    • Web Development
    • WordPress Website Design
    • eCommerce Development
    • Show more
    Location
    Delhi, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • Pixel with Purpose: Nana-Approved Web Design

    Pixel Hero is more than a web design agency; it's a gateway to user-centric digital experiences. Our philosophy revolves around making technology integral to human interaction, simplifying complexity to bring your brand and message to the forefront. We believe in creating that magical connection between...

    Top Services:

    • Web Design
    • Design Services
    • WordPress Website Design
    • eCommerce Development
    • Digital Services
    • Show more
    Location
    Lidcombe, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Web & Brand Design To Elevate & Grow Your Business, Quickly

    Award-winning LA-based design studio combining strategic thinking with AI-enhanced tools to deliver fast, high-impact websites. Our streamlined solutions help growing companies launch quickly, build credibility, and connect with the right audience...

    Top Services:

    • Web Design
    • Branding
    • Digital Strategy
    • Web Development
    • UI/UX Design
    • Show more
    Location
    Pasadena, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Leading Full-Stack Marketing Agency

    AP Collective is a full-stack Web3 marketing and growth agency that helps blockchain, crypto, and NFT projects scale through strategic campaigns, community building, and influencer-driven outreach...

    Top Services:

    • Digital Services
    • Blockchain
    • Design Services
    • Public Relations
    • SEO
    • Show more
    Location
    Hong Kong, Hong Kong
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $25,000 - $50,000
  • The world's most awarded Web3 marketing agency

    Coinbound is your partner in accelerating the growth of crypto and Web3 companies. Our services include influencer marketing, PR, SMM, paid advertising, media buying, SEO, and community management...

    Top Services:

    • Digital Marketing
    • Public Relations
    • Digital Strategy
    • Media Buying
    • Branding
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $225/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    11 Projects Listed

Why companies trust DesignRush

Every agency is independently vetted before it can be listed or ranked

1

Identity Check

We verify businesses and reviewer LinkedIn profiles for integrity.

Agencies vetted
129,437+
2

Portfolio Review

We review agency work, case studies, and results to confirm skill.

Applicants rejected
47%
3

Ongoing Audit

We monitor listings regularly; outdated agencies are removed.

Agencies verified
34

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Frequently Asked Questions About Design Agencies

What services do design companies offer?

They offer a mix of branding, digital product design, and creative services to help businesses build recognizable brands and user-friendly digital experiences, often combining graphic design, digital marketing support, and content creation. 

Core services include:

  • Branding and brand identity: Creating logos, visual identity systems, brand guidelines, typography, and messaging frameworks. These services are widely used because a consistent brand presentation can increase revenue by up to 23%, according to marketing research cited in design industry reports.
  • Web design and web development: Building responsive website design, landing pages, eCommerce design, and front-end implementation, often supporting broader digital marketing and content marketing strategies.
  • UX (user experience) and UI (user interface) design: Usually accounts for 60-70% of agency offerings, according to many design agencies' insights. UX/UI design focuses on usability, research, and interface design for digital products such as websites, SaaS platforms, and mobile apps. Agencies handle user research, wireframes, prototypes, usability testing, and final UI designs, often applying innovative design approaches to improve usability and engagement.
  • Product and app design: Creating digital products such as mobile apps, SaaS platforms, and dashboards that combine UX research, interaction design, and prototyping before development.
  • Graphic design and marketing design: Producing marketing and communication assets, such as social media visuals, advertising creatives, packaging design, presentations, and editorial design, to support brand campaigns.
  • Design strategy and research: Providing strategic services such as design thinking workshops, product discovery, customer journey mapping, and innovation consulting to align design decisions with business goals. Some agencies apply concentric design principles, focusing on aligning user needs, brand identity, and product functionality around a unified experience.

How much do design services cost?

Design agency pricing varies by scope, seniority, and market, but most agencies sell work in three common ways: fixed project fees, hourly/day rates, or monthly retainers.

Most design companies charge $75-$250 per hour, while full projects typically range from $5,000 for small branding work to $100,000+ for complex digital product or website design projects.

In the United States and other high-cost markets, design agencies typically charge:

  • $100-$250/hr. for UX/UI and product design specialists. 
  • $75-$200/hr. for general graphic design or digital design agency services. 

Regional averages for UX/UI design in North America often range from $50 to $200/hr, depending on expertise and specialization.  

Branding and brand identity

  • Basic brand identity packages: $5,000-$25,000 for logo design, typography systems, color palettes, and brand guidelines. 
  • More comprehensive brand design projects can range from $ 5,000 to $30,000+, depending on the strategy work and deliverables.  

Website design

  • Smaller website design projects: $3,000-$20,000+, depending on the number of pages and customization. 
  • Full website redesign projects typically cost $10,000-$200,000+, especially for large or enterprise websites.

UX/UI design projects generally start around $10,000 and can exceed $100,000 for complex products or SaaS platforms.

How long does a typical design project take?

The timeline of a design project depends on the type of service, project complexity, and the speed of feedback. Still, most professional design firm projects take between 6 weeks and 6 months from kickoff to final delivery.  

  • Branding projects: 4-12 weeks, including research, strategy, and visual identity; larger rebranding solutions can extend to 3-6 months or more, depending on stakeholder involvement and deliverables.
  • Website design: 8-20 weeks to design and launch a website
  • UX/UI and product design: 2-6 months

Complex digital products, enterprise websites, or large-scale rebrands can extend timelines to 6 months or longer. 

What’s the difference between branding, UX design, and product design?

Branding, UX design, and product design are closely related but focus on different layers of how a business creates and delivers value to customers. 

 BrandingUX designProduct design
FocusCreating a recognizable identity and emotional connection with customers. It includes logos, colors, typography, messaging, tone of voice, and brand guidelinesMaking digital products easy, efficient, and enjoyable to use. UX designers optimize user experience through research, testing, and design iterations. Designing the entire product, from defining the problem to launching and improving the solution. 
Deliverables
  • Logo design and visual identity system 
  • Brand strategy and positioning 
  • Brand guidelines and messaging 
  • Marketing and communication design 
  • User research and interviews 
  • Customer journey mapping
  • Wireframes and prototypes
  • Usability testing and optimization 
  • Product discovery and problem definition
  • Feature planning and prioritization 
  • UX/UI design and prototyping
  • Aligning user needs with business goals 

How can I evaluate the quality of a design agency's work?

The best design companies demonstrate measurable business impact, strong design processes, and proven results across multiple projects. 

  • Review the agency's portfolio and case studies to look for design projects that delivered measurable outcomes such as 25% higher conversion rates or 35% growth in daily active users after UX improvements. 
  • Evaluate usability and user experience metrics, such as task completion rates that improve from 50% to 90%, time needed to complete key actions, customer satisfaction scores, and reduction in support tickets or errors.  
  • Assess the agency's design process and research approach, check whether it includes stages like discovery and research, user interviews and insights, wireframes and prototypes, usability testing, and iteration and optimization. 
  • Evaluate companies based on how well their work contributes to revenue growth, customer retention, or operational efficiency.