Rakuten Advertising Reviews & Testimonials

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  Lin P Review from Google

  1.0★

  Lin P's Review Sourced from Google

  What a horrible company, especially their affiliate program. Absolutely horrid. They should be ashamed of themselves.

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  Q L Review from Google

  1.0★

  Q L's Review Sourced from Google

  Terrible experience — no cashback and poor customer supportI placed two Lightbox Jewelry orders through Rakuten yesterday morning, expecting 3.5% cashback as advertised. However, Rakuten failed to track both purchases.When I attempted to manually add the orders later in the day, I found that Lightbox Jewelry had been completely removed from Rakuten’s site — no store page, no link, nothing. I contacted customer support multiple times, but the responses were vague, unhelpful, and ultimately useless.This experience reflects poorly on Rakuten’s reliability and integrity. Removing a store without warning right after a promotion, then refusing to honor cashback, is unacceptable. Very disappointed.

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  Miss Pomegranate Review from Google

  1.0★

  Miss Pomegranate's Review Sourced from Google

  SHADY business practices. Rakuten slid a pop up into my account that stated "don't forget, you still have $ to spend at Victoria secret" as if i had a refund credit. Beware... what they don't tell you, is this money is deducted from your cash back, which I'm sure is just a tactic to enhance their vendor contracts....very disappointing