Discover trusted IT services providers in Singapore that can help your business grow. DesignRush connects you with agencies that have worked with top brands like McDonald's and Coca-Cola. With over 1M monthly visitors and 40,000+ vetted agencies across 50+ categories, finding the right IT partner is quick and easy. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

Singapore × Media & Communications × Sort by: Number of Reviews ×Clear Filters
  • Top AI, IoT, SaaS, Mobile App & Software Development Company

    Kuchoriya TechSoft accelerates business innovation through comprehensive mobile, web, software, blockchain, AI, and clone app development. Since 2009, it has delivered 1,000+ projects, reporting 60% faster product launch and 95% compliance readiness. Recognized by the Globee Award and the Stevie Award...

    Top Services:

    • Mobile App Development
    • Software Development
    • Blockchain
    • Staff Augmentation
    • Web Development
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    9 Projects Listed

    Kuchoriya TechSoft Services

    • Mobile App Development
    • Software Development
    • Blockchain
    • Staff Augmentation
    • Web Development
    • WordPress Website Design
    • IT Services
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Drafterkings
    • CSI International
    • Quantum Edge
    • Seeking arrangement
    • Platerate
    • Travelbet
    • BP Correct
    • Ridecare (Insurance & Finance)
    • Write4joy
    • Ozobi (Travel & Tourism)
    Data sourced from the agency's DesignRush profile

    Kuchoriya TechSoft Reviews & Testimonials

    • Chirag Rander
      Chirag Rander Associate Business Analyst at Infodesk
      5.0★

      Mobile App Development Review from Chirag Rander

      Our client's real estate business faced challenges with lead management, property matching, customer engagement, and time-consuming manual processes. The AI development solutions transformed our operations by automating lead qualification, delivering intelligent property recommendations, and providing real-time market analytics. These AI-powered real estate solutions improved decision-making, increased lead conversions, enhanced customer experiences, and streamlined workflow efficiency. Their expertise in AI development for the real estate industry helped us drive business growth, reduce operational costs, and stay competitive in a rapidly evolving digital market.

    • Ziv Lev
      Ziv Lev CEO at Medcon Solutions Ltd
      5.0★

      Software Development Review from Ziv Lev

      Kuchoriya Techsoft has proven to be a top-tier HIPAA-compliant telemedicine and healthcare communication platform development company, delivering secure, scalable and high efficient digital healthcare solutions. Their deep understanding of healthcare regulations, combined with strong expertise in telemedicine, EHR/EMR integrations, and secure patient-doctor communication systems, sets them apart in the industry. The team consistently delivers high quality products with robust data security, seamleass user experience and advance features tailored to modern healthcare needs. their proactive approach, transparent communication and commitment to timelines make them a reliable technology partner for healthcare organization to build compliant and future ready telehealth platforms.

    • Abhishek Sharma
      Abhishek Sharma Senior Consultant + Sr. Business Analyst at Capgemini
      5.0★

      Mobile App Development Review from Abhishek Sharma

      As a business owner, I can confidently say that this is the best car rental app development company in the USA. They delivered an exceptional solution tailored to our needs, demonstrating deep industry knowledge and expertise. The team was incredibly responsive, professional, and proactive throughout the entire development process, ensuring all our requirements were met. The final product exceeded our expectations in terms of design, functionality, and user experience. Their commitment to quality and attention to detail has truly set them apart, and I highly recommend their services for anyone looking for top-notch car rental app development.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Next-Gen Apps for Next-Gen User

    TechGrospe has been deploying ROI-focused, scalable solutions since 2015. Its offerings span AI automation, cloud architecture, enterprise software, DevOps consulting, & data analytics. With 500+ shipped products, it best serves businesses seeking an IT services company in Singapore with global reach...

    Top Services:

    • Mobile App Development
    • Web Development
    • Software Development
    • AI Development
    • IoT
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    23 Projects Listed

    Tech Gropse Services

    • Mobile App Development
    • Web Development
    • Software Development
    • AI Development
    • IoT
    • eCommerce Development
    • Blockchain
    • IT Services
    • Web Design
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WASPHA
    • BBT
    • Ajerli
    • Stages Commercial Company
    Data sourced from the agency's DesignRush profile

    Tech Gropse Reviews & Testimonials

    • Uwesh Malik
      Uwesh Malik Operations Manager at Travel Kingdom at Travel Kingdom
      5.0★

      Web Development Review from Uwesh Malik

      I am thrilled with the exceptional service provided for our travel website development. The team demonstrated incredible expertise and creativity, delivering a user-friendly, visually stunning, and highly functional website tailored to our business needs. Their attention to detail, seamless communication, and on-time delivery truly impressed us.

    • Piyush Handa
      Piyush Handa Managing Director at Pro Classy
      5.0★

      eCommerce Development Review from Piyush Handa

      In my review of TechGropse Pvt. Ltd., I highlighted their exceptional performance in developing the Pro Classy website. Their expertise in creating a responsive and user-friendly site stood out, showcasing their technical skills and understanding of our needs. I appreciated their efficient project management, which ensured that all deadlines were met and deliverables were on time. The value for money was clear, as the quality of the work surpassed expectations. Overall, the smooth collaboration and effective results led to a highly positive experience, making TechGropse a recommended choice for web development projects.

    • Mustakim Saifi
      Mustakim Saifi Account Manager at Akasa Finance
      5.0★

      Web Development Review from Mustakim Saifi

      I recently had the pleasure of working with TechGropse for our company's website development, and I must say, they exceeded our expectations. From the very beginning, the team was highly professional. Their expertise in web development is truly impressive. If you're looking for a reliable and skilled web development partner, I highly recommend TechGropse. They are a team of true professionals who are committed to delivering top-notch results. We look forward to working with them again on future projects!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global software development company crafting secure AI-enabled solutions.

    Scopic pairs custom software, web, and AI development with cloud services and SOC-certified security. Founded in 2006, the Singapore IT services company has completed 1,500+ projects across healthcare, finance, & manufacturing. Fits small to midsize businesses seeking development and marketing support...

    Top Services:

    • Software Development
    • AI Development
    • Web Development
    • Mobile App Development
    • Web Design
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    40 Projects Listed

    Scopic Services

    • Software Development
    • AI Development
    • Web Development
    • Mobile App Development
    • Web Design
    • IT Services
    • UI/UX Design
    • Staff Augmentation
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mediphany
    • KidsTale
    • OrthoSelect
    • SketchList 3D
    • RecipeIQ
    • Spearphish
    • Petrachor
    • Houston Pump and Gear
    • ShadeWave
    • GPS Pharmacy Solutions
    Data sourced from the agency's DesignRush profile

    Scopic Reviews & Testimonials

    • Nate McGregor
      Nate McGregor Founder at Undisclosed
      5.0★

      Mobile App Development Review from Nate McGregor

      Launched a few apps with them. Skilled developers, wonderful business partner.

    • Stephanie Kaplan Carey
      Stephanie Kaplan Carey Owner at Undisclosed
      5.0★

      Web Development Review from Stephanie Kaplan Carey

      Scopic has been insightful and very wonderful to work with. We've learned a lot about how to improve our website and have seen improvement in the volume and quality of contact received from potential clients.

    • Jade M. Lansing
      Jade M. Lansing Owner at Undisclosed
      5.0★

      Software Development Review from Jade M. Lansing

      Quality custom software services, and a brilliant international team. Friendly and flexible tech whizzes from over 30 countries. I've worked with Scopic for nearly a year now and really appreciate their personalized and professional approach.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • ENGINE Analytics

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    Your Data Analytics Partner

    ENGINE Analytics turns siloed, scattered data into actionable intelligence by building custom AI-powered business systems and its DAaaS Model that replaces legacy BI. Trusted by Amazon and Magna Legal Services, it has delivered 300% ROI, improved efficiency by 30%, and cut tech debt costs by 50%...

    Top Services:

    • Big Data Analytics
    • AI Development
    • Cloud Consulting
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $10,000 - $25,000

    ENGINE Analytics Services

    • Big Data Analytics
    • AI Development
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Magna Legal Services
    • VS Qloud Solution GmbH
    • Altura Digital Solutions
    • Amazon
    Data sourced from the agency's DesignRush profile

    ENGINE Analytics Reviews & Testimonials

    • Gianluca Vernizzi
      Gianluca Vernizzi Director Business Development at VERNICE
      5.0★

      Cloud Consulting Review from Gianluca Vernizzi

      A knowledgeable team built on responsive problem solvers. Accessible for the quality work they delivered on time - in full.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Delivering Value Scientifically

    Cybage is an information technology company specializing in outsourced product engineering and IT consulting services. With over three decades of experience, we are a leader in software development, partnering with some of the world's largest independent software vendors (ISVs) and enterprises. Our team of...

    Top Services:

    • Software Development
    • IT Services
    • Cloud Consulting
    • Web Development
    • IoT
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    1000 & Up

    Cybage Services

    • Software Development
    • IT Services
    • Cloud Consulting
    • Web Development
    • IoT
    • AI Development
    • DevOps Consulting
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Forever New
    • Fujifilm
    • LexisNexis
    Data sourced from the agency's DesignRush profile

    Cybage Reviews & Testimonials

    • Raj D
      Raj D Review from Google
      5.0★

      Raj D's Review Sourced from Google

      The best place to work. Understands individual's skills and groom them well to enrich. Most people have/are working for years.

    • Ravindra Vangipuram
      Ravindra Vangipuram Review from Google
      4.0★

      Ravindra Vangipuram's Review Sourced from Google

      It's also called as twin towers of Cybage. It is located near East Avenue. The other Cybage office is in West Avenue. These are two similar towers. There is a fountain within the campus with some greenery. There are either pool or table tennis tables on each floor. The work culture is nice which you find in other locations as well.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Full-cycle software development services since 1997!

    Elinext offers 28+ years of proven expertise across web, app, cloud, SaaS, AR/VR, DevOps, DevSecOps, software testing, & embedded development. It has delivered 1,000+ projects across 40+ domains. With 11+ global offices, including Singapore, the IT services best serve businesses seeking a global expert...

    Top Services:

    • Mobile App Development
    • Software Development
    • Web Design
    • Web Development
    • eCommerce Development
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    500 - 999
    Portfolios Count
    28 Projects Listed

    Elinext Services

    • Mobile App Development
    • Software Development
    • Web Design
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Blockchain
    • IoT
    • VR/AR
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • TUI Group
    • Parrot
    • Black Ink Technologies
    • STIHL
    • BROADCOM
    • TUI
    • IQVIA
    • Vienna Insurance Group
    • TRUMPF
    • ENPHASE
    Data sourced from the agency's DesignRush profile

    Elinext Reviews & Testimonials

    • Tanya Kupran
      Tanya Kupran Review from Google
      5.0★

      Tanya Kupran's Review Sourced from Google

      Onboarding is fine, can be brighter, generous gifts for birthdays or other holidays from year to year :)

    • Yana Naryshkina
      Yana Naryshkina Review from Google
      4.0★

      Yana Naryshkina's Review Sourced from Google

      Good and stable salary, but can be better, cause there are always ways to grow. What I can mention the most is the rich corporate part of the company.

    • Victoria Yaskevich
      Victoria Yaskevich Review from Google
      5.0★

      Victoria Yaskevich's Review Sourced from Google

      We're all about staying ahead of the game, learning new stuff, and having a blast while doing it. Sure, we're not flawless, but we're all about making things better together. It's not just a job; it's an adventure in tech!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • See Beyond, Rise Above.

    Persistent Systems, a renowned global leader in software product development and technology services. Delve into our innovative offerings to stay ahead in the ever-evolving landscape of technology...

    Top Services:

    • AI Development
    • Software Development
    • Web Development
    • Mobile App Development
    • Blockchain
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $50,000 & Up

    Persistent Services

    • AI Development
    • Software Development
    • Web Development
    • Mobile App Development
    • Blockchain
    • Cybersecurity
    • Managed Services
    • IT Services
    • Big Data Analytics
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GB Bank
    • Qapita
    • Vermont
    Data sourced from the agency's DesignRush profile

    Persistent Reviews & Testimonials

    • Sundeep Patel
      Sundeep Patel Review from Google
      5.0★

      Sundeep Patel's Review Sourced from Google

      Persistent Systems Ltd is a global software company that provides innovative software solutions to clients worldwide. The Bhageerath office is one of the company's offices located in Pune, India. As an employee of Persistent Systems Ltd, I have had the opportunity to work at this office and experience its work culture, facilities, and environment.Work Culture:The work culture at Persistent Systems Ltd Bhageerath office is excellent. The company values its employees and provides a supportive environment that encourages creativity, innovation, and collaboration. The office has an open-door policy, and employees are encouraged to share their ideas and opinions freely. The management is approachable and provides ample opportunities for career growth and development.Facilities:The Bhageerath office has excellent facilities that cater to the needs of its employees. The office is spacious and well-equipped with state-of-the-art technology and infrastructure. The office has a modern cafeteria that serves a variety of delicious food and beverages. The office also has a gymnasium, a recreation room, and a meditation center, which are available to employees to use during their free time.Environment:The environment at Persistent Systems Ltd Bhageerath office is conducive to work. The office is located in a peaceful and quiet area, away from the hustle and bustle of the city. The office is surrounded by lush greenery and has a beautiful view of the nearby hills. The office has an eco-friendly policy and encourages its employees to adopt sustainable practices.Employee Experience:As an employee of Persistent Systems Ltd Bhageerath office, my experience has been excellent. The company provides a supportive and inclusive work environment that values its employees. The facilities and amenities provided by the company are top-notch, which makes it a great place to work. The company also provides ample opportunities for career growth and development.Conclusion:In conclusion, Persistent Systems Ltd Bhageerath office is a great place to work. The work culture is excellent, and the company values its employees. The facilities and amenities provided by the company are top-notch, which makes it a comfortable and enjoyable place to work. The environment is conducive to work, which makes it an ideal location for an office. Overall, it is a highly recommended place to work.

    • Harshad N
      Harshad N Review from Google
      5.0★

      Harshad N's Review Sourced from Google

      Well known IT company in Pune. Founded and managed by Dr Deshpande.Persistent family known for their social service along with the core business in IT sector..

    • Praveen Soni
      Praveen Soni Review from Google
      5.0★

      Praveen Soni's Review Sourced from Google

      One of the best IT company in pune. Location and offices are best. Personally I likes the name of buildings.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Developing your digital project with technology and innovation.

    Pixium Digital is a digital company based in Singapore and France. Our dedicated focus lies in meticulously shaping our clients' projects from inception to a successful launch, ensuring transformative outcomes...

    Top Services:

    • Software Development
    • IoT
    • Mobile App Development
    • AI Development
    • UI/UX Design
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $10,000 - $25,000

    Pixium Digital Services

    • Software Development
    • IoT
    • Mobile App Development
    • AI Development
    • UI/UX Design
    • Web Development
    • IT Services
    • Cloud Consulting
    • Big Data Analytics
    • Digital Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Engie SEA
    • Foraco
    • Cetim Group
    • Aeqlia
    • GoMasterCoach
    • Fox Sports
    Data sourced from the agency's DesignRush profile

    Pixium Digital Reviews & Testimonials

    • antoine maureau
      antoine maureau Review from Google
      5.0★

      antoine maureau's Review Sourced from Google

      Amazing services! I had the opportunity to work with Pixium Digital on several IT projects and their expertise and flexibility were much appreciated!

    • Julien Lamy
      Julien Lamy Review from Google
      5.0★

      Julien Lamy's Review Sourced from Google

      Very co-operative and patient to our very specific requests. A pleasant experience working with the team on our web app project. Remi and his team always deliver!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Empowering Businesses with Expert Zoho Solutions

    Specializing in ZOHO and HubSpot stacks, Syngrid Technologies offers web, mobile app, and AI development. It also provides UI/UX design, IT consulting, digital marketing, and a suite of business products that automate business workflows. Across 9+ years, it has delivered 500+ projects...

    Top Services:

    • IT Services
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000

    Syngrid Technologies Pte Ltd Services

    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • exytee
    • Shopee
    • Ceva logistics
    • MAK logistics
    • Natoma
    • Naachi
    • Tesla
    • Singapore post
    • Centerra
    • BMEC
    Data sourced from the agency's DesignRush profile

    Syngrid Technologies Pte Ltd Reviews & Testimonials

    • Chinna Pandi
      Chinna Pandi Review from Google
      5.0★

      Chinna Pandi's Review Sourced from Google

      I had an excellent experience working with their digital marketing team! From the start, they took the time to understand my business, target audience, and goals, then built a strategy that delivered real results. My online visibility improved, engagement increased, and I could clearly see the impact on my business growth. The team was proactive, creative, and always ready with smart solutions. Truly a reliable partner for anyone looking to elevate their digital presence

    • Sheik Abdullah
      Sheik Abdullah Review from Google
      5.0★

      Sheik Abdullah's Review Sourced from Google

      We implemented the HRMS solution from Syngrid Technologies and also engaged them for mobile app development services. Their team was highly experienced with deep technical knowledge. They handled everything perfectly and provided great support.

    • Arul Kumaran s
      Arul Kumaran s Review from Google
      4.0★

      Arul Kumaran s's Review Sourced from Google

      I had an excellent experience collaborating with Syngrid Technologies. Their team quickly understood our requirements and delivered a well-structured website. I truly appreciate their dedication and professionalism. Highly recommended!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Engineered For Humanity

    NCINGA delivers human-centered, future-forward solutions. Its expertise spans multi-cloud, cybersecurity, networking, data, AI, metaverse, apps, & managed services. Trusted by Vodafone & NDBank, the Singapore IT service is ideal for telecom, finance, manufacturing, government, & regulated industries...

    Top Services:

    • Cybersecurity
    • Cloud Consulting
    • Big Data Analytics
    • IT Services
    • Managed Services
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    100 - 249

    NCINGA Services

    • Cybersecurity
    • Cloud Consulting
    • Big Data Analytics
    • IT Services
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SLT Mobitel
    • Rakuten
    • Dialog
    • Vodafone
    • AIA Insurance
    • SDB Bank
    • DFCC Bank
    • Brandix
    • MICHELIN
    • Sysco LABS
    Data sourced from the agency's DesignRush profile
  • Driving Global Innovation Through AI

    NKKTech Global offers 8+ years of domain expertise across its IoT, AI, and blockchain solutions. Operating from Vietnam and Singapore, the IT service company has worked with Sony, Toyota, and Softbank. Fits enterprises modernizing operations with emerging tech...

    Top Services:

    • IoT
    • Software Development
    • AI Development
    • IT Services
    • Blockchain
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    NKKTech Global Services

    • IoT
    • Software Development
    • AI Development
    • IT Services
    • Blockchain
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • FinTech Startup (Singapore)
    • AI SaaS Company (US)
    • E-commerce Platform (Japan)
    • Education Technology Company
    • Healthcare Software Provider
    • Japan AI Startup
    • Japanese Software Company
    • US Software Development Company
    • Enterprise Software Provider
    Data sourced from the agency's DesignRush profile

    NKKTech Global Reviews & Testimonials

    • Van Anh Tran
      Van Anh Tran Review from Google
      5.0★

      Van Anh Tran's Review Sourced from Google

      We chose NKKTech Global for our Vietnam outsourcing strategy and it paid off. They handle everything from frontend to backend with excellent execution. Highly recommend their services

    • đoàn hương ly
      đoàn hương ly Review from Google
      5.0★

      đoàn hương ly's Review Sourced from Google

      We’ve worked with NKKTech Global for over a year and their consistency in delivery and quality is impressive. They understand agile workflows and collaborate smoothly with our internal teams. A truly reliable partner

    • quang trung
      quang trung Review from Google
      5.0★

      quang trung's Review Sourced from Google

      Working with NKKTech Global has been a great experience.Their team is professional, technically strong, and always quick to respond.They helped us develop a tailored software solution that met all our requirements — on time and within budget.If you're considering a reliable offshore development partner in Vietnam, NKKTech Global is definitely worth your trust.Responsive communication, high-quality work, and a truly committed team!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

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Frequently Asked Questions

What does an IT services company in Singapore do?

An IT services company in Singapore designs and maintains software solutions to help organizations minimize downtime, safeguard against cyberthreats, and drive business continuity. It generally offers the following services: 

  • IT audit: Assessing the infrastructure, policies, and procedures to identify roadblocks, system weaknesses, and areas of non-compliance, and devising a strategy to resolve these. 
  • Infrastructure management: Overseeing the organization's entire IT system, including its software, hardware, network, and database. 
  • Database management: Monitoring, organizing, and managing a company’s database for easy retrieval and storage while maintaining data integrity and security. 
  • Network support: Configuring and troubleshooting a company’s routers, ports, and wireless access points, so these run securely and optimally. 
  • Cloud computing: Building cloud architecture, migrating systems and data, and providing hosting services, including servers, storage, and software, to businesses depending on their needs. 
  • Cybersecurity: Preventing digital threats by implementing firewalls, endpoint protection, and access controls, and regularly conducting security tests and employee training. 
  • Helpdesk support: Helping end-users resolve minor issues, such as application signup and network restarting, and escalating more complex problems to an internal IT team. 

What should I look for when hiring a Singapore IT support company?

Look for these traits and expertise when hiring a Singapore IT support company: 

  • End-to-end scope: Comprehensive infrastructure management, cybersecurity, backup and disaster recovery, 24/7 helpdesk, and in-person team when required 
  • Proof of experience: Case studies and client references in your tech stack and industry 
  • Quality client services: Verifiable positive client reviews, multi-year projects, fast response times 
  • Reliable team: A dedicated account manager, low employee turnover rates 
  • Robust security and compliance: ISO certifications (e.g., ISO 19790, 24759, 11072), CSA SG Cyber Safe Trustmark, MTCS SS 584, understanding of Personal Data Protection Act (PDPA), and industry-specific regulations (e.g., ABS OSPAR) 
  • Industry credentials: Software partners and certifications (e.g., Cisco Partner Program, IBM Partner Plus), awards and recognitions (e.g., Singapore Enterprise Tech Awards) 
  • Soft skills: Responsiveness, adaptability, transparency, proactive problem-solving, and clear documentation 

What questions should I ask an IT service company in Singapore?

Ask an IT service company in Singapore the following questions to verify project fit: 

  1. What results have you delivered in my specific industry or tech stack? 
  2. How will you integrate your team and services into my current IT system? 
  3. What are your security frameworks and compliance standards, particularly in relation to Singaporean regulations? 
  4. How will you scale my system and your services as my business expands? 
  5. Will I get a dedicated account manager and engineer? 
  6. Can you provide 24/7 system monitoring and helpdesk support? 

Read more about the IT service company questions in our latest article. 

How much do IT services cost in Singapore?

IT services cost an average hourly rate of SGD80-SGD300, depending on service type and scope, system complexity, and number of devices. Team composition, expertise level, and compliance requirements also impact overall costs.  

For instance, a financial institution may experience higher rates. Due to its stringent policies and regulations, it will require specialized skillsets and more rigorous testing and security implementations. 

How do Singapore IT support companies track and report results?

Singapore IT support companies track results by aligning KPIs and reporting frameworks and standards with business goals and SLAs. They also use a suite of tools and processes to monitor system performance, service quality, and ROI. 

Some of the KPIs that they monitor include incident rate, average response time, and number of resolved tickets per day. After which, they’ll compile all the data into an IT report to show business value. Examples of IT reports include SLA reports, IT downtime/outage reports, change management summaries, and backup and disaster recovery readiness.  

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